March, 2022

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Restaurant Payments Go from Cash to Credit to Contactless – to Cryptocurrency 

Modern Restaurant Management

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. People use cryptocurrency for quick payments, anonymity, investments or to sidestep transaction fees charged by banks. As payments evolve, consumers adapt and restaurants must meet them there. Why the Crypto Craze?

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[Data] Fast Casual Restaurant Trends: Sales and Labor

7 Shifts

Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. But how have they stacked up when it comes to sales and labor this year versus the same period in 2021?

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Why the Food in Pixar’s ‘Turning Red’ Looks So Good

EATER

Bao from Turning Red. | Pixar Animation Studios. Talking to production designer Rona Liu about the challenges of animating a “chunky cute” meal Ask an artist what they absolutely loathe to draw, and there’s a big chance they’ll bring up food. The other option is horses, or maybe bicycles, or maybe a horse riding a bicycle, but making food look like anything other than a pile of brown-ish glop in most representational art makes a real case for photography.

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Service Robots and AI: What impact on the future of Hospitality

EHL Insights

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges and opportunities for the industry. This article reviews the trajectory and impact of AI in the hospitality industry.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Does Your Restaurant Website Need a Boost? 7 Design Ideas

Restaurant Engine

After a couple of years, it’s often time to give your website a boost. Your restaurant has a certain ambiance and vibe. From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. The sights and smells of your food entice them and provide your diners with a feeling they can only get when they eat in your restaurant.

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Fraud and Cybersecurity Trends: What the Restaurant Industry Needs to Know

Modern Restaurant Management

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization.

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How National Coney Island Uses 7shifts to Bring Together 16 Locations

7 Shifts

Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency.

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How Hamantashen for Ukraine Is Raising Funds Worldwide

EATER

Shutterstock. Hamantashen for Ukraine is the latest international bake-sale relief effort, just in time for Purim Laurel Kratochvila and her team begin the process every year around March. They roll out a thin, buttery egg dough and meticulously cut out as many circular disks as they can muster from it. Carefully, they add a sweet preserve filling to the center: Too much and the cookie will explode and leak out in the oven, not enough and the flavor disappears.

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Brand experience: How purpose will take restaurants to the next level

EHL Insights

Developing a brand strategy that bases itself on a meaningful purpose can lead to a deep, emotional connection with your clientele - one that ultimately counts more than luxury decor and a fancy menu. A sense of purpose that a guest can buy into brings an added and distinctive dimension to the overall customer experience and should not be overlooked.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The 7 Features Consumers Want to See on Your Restaurant App

Restaurant Engine

? ? An app provides another positive customer experience. ? ? ? restaurant apps; features that improve the customer experience (3/23). Adding a restaurant app to your digital marketing arsenal can improve the overall customer experience. Even more, it can increase your sales and your overall bottom line. In one study, surveyors asked consumers in the United States if they preferred using a restaurant’s own app for food delivery.

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Yelp for Restaurants Review: A Front-of-House Management System to Automate Operations

Restaurant Den

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors.

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Why Cloud Kitchens Are Ushering The Global Restaurant Industry?

The Restaurant Times

The pandemic has hit the global restaurant industry significantly. Post-March 2020, the dine-in premises of restaurants shuttered and the customers were compelled to stay at home. The customer preferences have thus experienced a paradigm shift since then. Meanwhile, as brick-and-mortar restaurants lost the scope of making sales, the operators started diversifying their services by introducing online ordering to their operations via cloud kitchens which further drove the growth of online ordering

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Here Are the 2022 James Beard Awards Restaurant and Chef Finalists

EATER

James Beard Foundation. The full list of nominees Today, the James Beard Foundation announced its slate of finalists for its 2022 awards. This short list of nominees honors the year’s outstanding restaurants and chefs — the first such list since 2020. In addition to the list of Restaurant and Chef Award finalists, the foundation announced chef and TV host Martin Yan as the winner of the Lifetime Achievement Award and Grace Young as the winner of its Humanitarian of the Year Award for her work su

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Medical Spa Trends 2022

EHL Insights

The global medical spa market was valued at US$11.1 billion in 2017, and is projected to reach US$27.6 billion by 2025, which implies a compounded annual growth rate (CAGR) of 12.2% over the period, according to a report published by Allied Market Research, titled, "Medical Spa Market by Service: Global Opportunity Analysis and Industry Forecast, 2017-2025.".

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Online travel giants ramped up marketing spend in 2021

PhocusWire

The amounts being splashed out on various forms of advertising activity are not at the same levels of 2019, understandably, but the tried and trusted methods are back in vogue.

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Why Your Restaurant Needs Daily Opening Checklists - Free Template Included

Eat Restaurant Management

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Three Types of Bad Reviews and How to Respond to Them

Modern Restaurant Management

Bad reviews can come from anywhere and stay on the internet for thousands of potential customers to see. Some reviews point out small, one-off incidents and others touch on systematic problems. To help ease some of the frustration that follows receiving a negative review, look at it this way. All negative reviews hold valuable information about how your restaurant can improve.

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How to Open A Casual Dining Restaurant In Bahrain

The Restaurant Times

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

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Haven’t We Told Julia Child’s Story Enough?

EATER

Like its subject, HBO Max’s “Julia” is plentiful in charm, but it might be time for something new In the fourth episode of Julia , a new scripted series about Julia Child from HBO Max, the iconic chef has returned from a reunion at Smith College. She’s been fawned over all day, told that she is the only one in her class who sought the life of adventure and passion they all dreamed about in school.

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Interview with Hotel GM about technology in 2030

EHL Insights

What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel general managers? This imaginary interview between EHL professor Ian Millar and BOSC6 student Kelly Sebastianutto propels us into a top London hotel in 2030 where Kelly is the newly-appointed General Manager.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Upgrade Your Restaurant with Pay at the Table Solutions

NCC USA

Upgrade Your Restaurant with Pay-at-the-Table Solutions. Customers’ expectations for their dining experiences are ever-shifting, but one thing that’s steadily in demand is convenience. This demand extends into several aspects of your business, but one of the most crucial is how customers pay their bill. Factors ranging from the prevalence of mobile devices to post-pandemic desires for less contact have influenced the rise of pay-at-the-table technology.

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Dohop secures new investment round to bolster interlining tech

PhocusWire

The top-up investment will be used to continue development of its interlining technology platform, giving airlines and other transport providers the ability to sell complex itineraries without the need for code sharring or traditional interline agreeements.

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Tips For Restaurants to Reduce Food Waste and Save Significant Money

Modern Restaurant Management

The restaurant industry loses an astounding $162 billion each year in food waste. This is due, in large part, to overbuying, overproduction, and spoilage, which could be significantly reduced with smarter systems in place. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment.

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Step By Step Guide To F&B Control In Restaurants

The Restaurant Times

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. Yes, these are indeed the factors that contribute to the topline numbers. However, some of the restaurants operate on very tight margins. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an