January, 2024

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How to Schedule Employees Effectively in 9 Steps

7 Shifts

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

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Navigating market shifts: Keeping your hotel competitive in the age of new entrants

eHotelier

How can you capture demand when your hotel is no longer the hot new thing on the market? How can you compete with newer properties and their aggressive sales and marketing tactics?

Marketing 279
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Beyond Menus: Creative QR Code Uses for Restaurants

Modern Restaurant Management

During the COVID-19 pandemic, QR codes took center stage in the restaurant industry. The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones. Businesses use the 2D barcode in new, exciting ways every day. For example, Pizza Hut used QR codes to turn pizza boxes into an augmented reality game of Pac-Man, while Chili’s promoted the technology at its

Download 197
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Odd Culture Group’s Pleasure Club arrives in Sydney this month

Hospitality Magazine

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Fearlessness of Kanji

EATER

How a simple rice dish became a Tamil symbol of resistance in Sri Lanka The plan for a surreptitious meeting had been in the works for weeks. On the morning of November 7, Mariyasuresh Eswari got in touch with a group of women to meet her at a clandestine location in Mullaitivu, a district located in the northeastern corner of the island nation of Sri Lanka.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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JLL: Global hotel investment volume to accelerate in ’24

Hotel Business

JLL’s Hotels & Hospitality Group ‘s Global Hotel Investment Outlook 2024 forecasts that global hotel investment volume will increase 15% to 25% year-over-year. Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

Pricing 215
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Trippas White Group announced as partner for National Gallery of Australia

Hospitality Magazine

Trippas White Group has been announced as the exclusive food and beverage partner for the National Gallery of Australia in Canberra. Starting from 28 February, Trippas White Group will take responsibility for the venue’s multiple event spaces including the Gandel Hall area. Trippas White Group will also provide catering services across the venue in the form of breakfasts, communal-style grazing, and food stations.

Catering 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Why Does ‘Hell’s Kitchen’ Still Celebrate Toxic Chef Culture?

EATER

FOX Image Collection via Getty I After 22 seasons, Gordon Ramsay’s show remains a safe space for unhinged workplace aggression There’s a point in most Hell’s Kitchen episodes where Gordon Ramsay stops dinner service. There’s a problem: The beef Wellington is raw. Or the scallops are raw. Or the salmon is raw. It upsets Ramsay so much that he’s forced to chuck the beef against a wall or punch the salmon, the full force of his fist making raw fish shards fly everywhere.

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AHLA Announces 2024 Officers, Executive Committee, and Board of Directors

Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced its 2024 officers, Executive Committee, and Board of Directors, which all include leaders from a variety of hospitality industry segments. Kevin Jacobs, Hilton’s chief financial officer and president, global development, was named chair of the board; Vision Hospitality Group President and CEO Mitch Patel was named vice chair; Marriott International Group President, United States and Canada Liam Brown was named secretary/tre

Magazine 124
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Global Hospitality Executive Keith Barr to Receive 2024 Cornell Hospitality Icon Award

Hospitality Net

The Cornell Peter and Stephanie Nolan School of Hotel Administration announced today it has selected Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, as the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. The award will be presented at the Cornell Hospitality Icon and Innovator Awards ceremony in New York City on June 4, 2024.

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sbe, Marc Anthony form strategic partnership

Hotel Business

International lifestyle hospitality group sbe has unveiled an exclusive partnership with singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. Led by founder/CEO Sam Nazarian, sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. “It’s an honor to join forces with longtime friend and international superstar Marc Anthony,” said Nazarian. “I have a tremendous a

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Restaurants Can Score Big for the Super Bowl

Modern Restaurant Management

In a few weeks, bars and restaurants will be filled with hungry and thirsty football fans celebrating their favorite team. Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Themed Menus for the Win : Want to show support for this year’s best teams? Provide special menu options from the cities the contenders hail from – a Philly Cheesesteak if the Eagles make it or a Cuban for Miami.

Catering 208
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Michelin-star chef’s pop-up at Freyja

Hospitality Magazine

Two culinary forces are set to come together in February for a limited dining series at Melbourne’s Freyja. The Nordic-inspired restaurant’s Executive Chef Jae Bang is collaborating with Hugo Souchet from three Michelin-star restaurant Les Pres d’Eugenie in France. Over three nights, the chefs will serve a six-course set menu commencing on 8 February as part of the 4 Hands dining series.

Pricing 246
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The Astonishing Success of ‘The Bear’

EATER

Valerie Macon/AFP via Getty Images Against all odds, a show focused on the tedious intricacies of opening a new restaurant thoroughly captured the popular imagination and took home ten Emmys Even setting aside Jeremy Allen White’s earth-shaking Calvin Klein ad earlier this month, it’s been a very good January for The Bear. On the heels of its second season, the FX drama that centers around White’s character Carmy, a Chicago chef trying to revive his brother’s restaurant, has proven both a fan fa

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Top Trends for Hospitality-driven Businesses

Lodging Magazine

Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can be a major point of differentiation for hoteliers. As such, understanding the latest F&B trends can help hotel owners/operators improve the guest experience and maximize ROI. From the latest healthy food options to different menu ideas, there are many ways for hoteliers to capitalize and leverage the latest trends into an […]

Magazine 126
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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5 Tips for Revamping your Menu

Restaurant Engine

Meticulously go through your menu on a regular basis to refine it regularly. Does your restaurant feel stagnant? Is it time for a change, but you aren’t sure where to start? Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales. You can do this, and we’re going to show you how.

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Ashburton Hospitality Advisors launches

Hotel Business

Carmen Almos has launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. The firm began initial operations in 2023 and already has amassed a portfolio that includes nine hotels across brands such as Hilton, Marriott and IHG. “As a female- and minority-founded business whose leadership brings ownership and operational experience to the table, Ashburton brings its own, unique perspective to asset management,” Almos said.

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From Consumption to Connection: Restaurant Promotion Trends for 2024

Modern Restaurant Management

At the beginning of the year, we like talking about trends. They seem like anchors for the new year. Trends create frameworks to understand where to start and what to focus on. I want to highlight trends in restaurant promotion for 2024. We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive.

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The Apollo Group announces new Potts Point restaurant

Hospitality Magazine

Jonathan Barthelmess and Sam Christie are gearing up to welcome a new addition to their growing restaurant portfolio. The Apollo Group will open a European-style all-day eatery in the former Bourke Street Bakery and Paper Bird location in Sydney’s Potts Point later in the year. The unnamed Crick Avenue restaurant is just a short stroll away from The Apollo and Cho Cho San and is the sixth venue from the group, which also operates Greca and Yoko in Brisbane and a Tokyo iteration of The Apol

Magazine 246
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Welcome the Year of the Dragon With Dragon’s Beard Candy

EATER

Jimmy Pan doing his thing. | Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. and Canada, a generation of candymakers are determining the best way to pass the difficult art to a new generation Even as a kid with severely limited patience, I knew the dragon’s beard candy from Jimmy Pan’s cart was worth the wait.

Magazine 126
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Ask Anthony: Encouraging Employees to Stay Long Term

Lodging Magazine

I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high turnover. What can we do to encourage employees to stay with us long term versus one year or less? Certainly, running a high-end luxury hotel is an exciting venture, but employee turnover can be a major concern.

Magazine 124
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4 ways the crumbling cookie could improve customer experience

SAS

Well, it’s finally happening. After years of banter, Google began testing a feature called Tracking Protection on Jan. 4. This feature is designed to limit cross-site tracking via third-party cookies. It will be rolled out initially to 1% of all Chrome users, about 30 million people globally, with all users [.

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Hilton names new long-stay brand LivSmart Studios

Hotel Business

Hilton has unveiled LivSmart Studios by Hilton as the official name of its new studio apartment-style, extended-stay hotel brand. Created for the long-stay guest who never stopped traveling, even throughout the pandemic, the brand that was given the working title of Project H3 has received tremendous interest from owners and developers in just six months and currently boasts more than 350 deals in various stages of negotiation, according to the company.

Marketing 115
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an