October, 2019

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Restaurant Innovation That Goes Beyond Menu Items

Modern Restaurant Management

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. So where is the first place we look for innovation? Usually it is product.

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7 Creative Digital Marketing Ideas for Restaurants

7 Shifts

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Not convinced? Picture this: It’s a Sunday. You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. You’re craving eggs benedict, and you want to go somewhere that’s well-reviewed, close to you, and not too busy.

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The 9 Best Online Restaurant Reservation Systems Compared

Eat Restaurant Management

Today’s guests have a few expectations when booking a table.

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Website Speed: Why It Matters & How to Improve It

Dialed Labs Hotels

Have you ever had your credit card in front of you, wanting to make a travel reservation, but the website is painfully slow to load, or worse – it never loads at all? In the age of abundant options, most of us simply make that reservation on a competing website. Within a few minutes, one hotel can lose a booking while a competing hotel takes the booking – even if the price is higher!

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Hospitality industry against the plastic waste

Omland Hospitality

Plastic is one of the most utilized and revolutionary inventions of all times, but its waste has become a big issue for the environment. Because of the low production cost and versatility of applications, plastic is wide utilized in almost every type of industry. The world is now producing around 300 million tons of plastic per year. It pollutes the environment in general and about 8 million tons of waste are discarded into the oceans.

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Disruption in the Restaurant Technology Space 

Modern Restaurant Management

The restaurant industry is constantly witnessing major changes in technology. Smarter technological inventions are replacing traditional methods at restaurants. AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. To beat the massive competition that exists in the restaurant industry, restaurateurs need to invest wisely in technology.

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How to Manage Restaurant Staff Without Sacrificing Your Sanity

7 Shifts

If you’re transitioning to a restaurant management position, congratulations! This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience.

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The 8 Rules of Effective Restaurant Operations

Eat Restaurant Management

Successful restaurants are built on two key principles: serve great food streamline restaurant operations.

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Revised Training Program Highlights Service Strategies for Travelers with Disabilities

AHLEI

Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities , an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities. “This subject is much more in the public eye than it was even in 2016 or 2017,” said Peter Slatin, a hotel consultant and co-designer of the program.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Best Hotel Revenue Management Software for Small Hotels

Software Suggest

Updated 17/04/2020: This post has been updated with latest Hotel Revenue Management Software for Small Hotels. A premium-quality of hotel management software is inevitable when you are in the hospitality business and wish to reap maximum benefits from your venture.

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What You Might Have Missed from the 2019 Summer Benefit Season

BizBash

Here's a look back at the stand-out ideas for decor, catering, and more from summertime fund-raising events around North America.

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Ensuring an Accessible Kiosk Experience

Modern Restaurant Management

Restaurants are increasingly reliant on self-service technology to improve the customer experience. From handheld or desktop tablets used to collect payment to kiosks used for self-service ordering, technology allows restaurants to provide a variety of options to customers to enhance their visit. However, it is incumbent upon restaurants to provide an accessible and equal experience for all their customers when utilizing these new technologies.

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Restaurant Instagram Marketing: Creating a Strategy for Your Restaurant

7 Shifts

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Creating an Instagram marketing strategy for your restaurant is just a part of getting your business up and running.

Marketing 113
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Create a Restaurant Training Manual Step-by-Step (with examples)

Eat Restaurant Management

So, you’ve finally managed to expand your kitchen and front of house teams – the next step is to get new servers up to speed on their roles. An effective way to do this is to use a restaurant training manual. A restaurant training manual (also referred to as restaurant employee handbook) lays the foundation for consistent results so that your staff is capable of delivering high-quality dining experiences whether they’re on the floor or in the kitchen.

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It’s ADA with a twist—provide superior service to your guests with disabilities

AHLEI

A guest with a guide dog enters your hotel. How do your employees respond? If they’re like the hospitality employees that hotel consultant Peter Slatin has encountered, they might uncomfortably ignore him or “help” him by grabbing him without notice to guide him where they think he needs to go. Or perhaps when a guest using a wheelchair enters the hotel spa, the receptionist greets her with, “Oh, I’m so sorry you’re confined to a wheelchair.”.

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TapMango Review: Customer Loyalty Program for Restaurants

Restaurant Den

It’s a known fact that restaurants face some of the toughest competition in the business world. With an ever increasing number of options it’s becoming extremely difficult to convince new customers to try out your restaurant. The post TapMango Review: Customer Loyalty Program for Restaurants appeared first on Restaurant Den.

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The Need to Know Guide on Restaurant Expansion for Restaurants

MBB Hospitality

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. Check out this Need to Know Guide on Restaurant Expansion for Restaurants. Make It a Part of Your Business Plan. First things first, any plans for expansion should be thought through and put into your business plan even before you open your restaurant.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Prepping Your Restaurant for a Busy Rodent Season

Modern Restaurant Management

It's no surprise that as temperatures drop, restaurants often face increased rodent pressure as mice and rats look to find shelter for the winter. But this winter, pest management experts anticipate that there may be even greater rodent activity than usual. To protect your restaurant from mice and rat intrusions this season, now is the time to take action.

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How to Combat Restaurant Turnover Using Values-Based Hiring

7 Shifts

Retaining employees is a major problem for the restaurant industry—with the annual employee turnover rate sitting at a staggering 73%, the average employee tenure is just one month and 26 days. Because employees come and go so quickly, it’s natural for restaurateurs to feel like they have to make quick hiring decisions to avoid lapses in service and quality.

Training 113
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Seasonal Spaces: Corporate Holiday Party Ideas Inspired by Venues

BizBash

Design this year's corporate holiday party around the setting—from the ballroom to the rooftop to the unconventional.

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How to Apply Revenue Management Strategies for your Apartments and Vacation Rental Business

Xotels Hotel Revenue Management

In our last post , we went over some of the successes and challenges of revenue management in the apartment rental business. We came up with a number of elements that we believe need to be applied to take revenue management to the next level. Horizontal Analysis vs. Vertical Analysis. Given that you can sell each apartment only once, there’s simply no solid way to measure pick-up accurately.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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5 Ways to Improve Employee Development at Your Company

AHLEI

Developing your employees is one of the best ways to both attract and retain top people in your industry. But some companies get so busy with the day-to-day running of their brand that they let employee training and improvement fall to the wayside. If your goal is to improve the overall service at your hotel or resort, creating world-class employees should be your first step in the journey.

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The Need to Know Guide on Restaurant Expansion for Restaurants

MBB Hospitality

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. Check out this Need to Know Guide on Restaurant Expansion for Restaurants. Make It a Part of Your Business Plan. First things first, any plans for expansion should be thought through and put into your business plan even before you open your restaurant.

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The Benefits of Investing in Talented General Managers

Modern Restaurant Management

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. As a restaurant owner or operator, you understand the importance of finding the right GM. They are arguably the most important leaders in the restaurant industry, because they are the most closely connected to staff members and customers.

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How Our Additional $6MM in Funding Will Help Us Help Your Restaurant

7 Shifts

Big news from the 7shifts team this week! We raised an additional $6 million (USD) in funding to help us accelerate the development our labor management platform, expand our team, and provide new, innovative services that help restaurants like your grow. This additional funding is led by our existing investors, Napier Park Financial Partners, with participation by our existing partners at Relay Ventures , and our new investor, Conexus Credit Union.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an