Wed.Oct 11, 2023

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How is bleisure travel transforming the hospitality industry?

eHotelier

A new generation of attendees is going beyond the typical two-to-three-day business travel trips to increasingly add weekends (or entire weeks) to work trips – solo, with a partner, or as a family.

Events 264
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Top 5 Online Travel Agencies (OTAs) of 2023

InnQuest

When it comes to planning a trip, choosing the right online travel agency (OTA) can make all the difference. In 2023, the US market is bustling with various online travel agencies, each offering unique features and services for travelers. In this blog, we’ll explore the top US-based OTAs of the year, helping you make an informed choice for your next adventure.

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How Technology Is Transforming Restaurant Checkouts

Modern Restaurant Management

When you ask your diners how they would like to pay, when was the last time they handed over physical cash? Perhaps you don’t even accept cash anymore? You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service.

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Folly’s bar and bistro opens in Cammeray in November

Hospitality Magazine

Former Applejack Hospitality group bars manager Lachy Sturrock has teamed up with the Alfred Hotel’s Sam Smith and publicans Bill Smith and Lee Dillon to open a bar and bistro on Sydney’s Lower North Shore. Folly’s will take over the former location of the Epoque Belgian Beer Cafe and is currently in the midst of a renovation, with an official opening date in November to come.

Magazine 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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M Social Phuket introduces a new era in Hospitality

eHotelier

Patong's hospitality scene is set to reach new heights with the grand opening of M Social Phuket, a dynamic addition to the island's hotel offerings. Situated in the heart of Patong, M Social Phuket combines trendy aesthetics, modern amenities, and seamless technology to redefine the way travelers experience Phuket.

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Centara and SCG Energy join forces to pave the way for ‘Smart Hotels’ with renewable energy

eHotelier

Centara Hotels & Resorts, Thailand's leading hotel operator, has formalised a Memorandum of Understanding (MOU) with SCG Cleanergy Company Limited, a service provider of solar energy solutions for industrial sites, hotels, hospitals, and department stores across Thailand. This significant partnership marks Centara's dedication to embracing the "Smart Hotel" concept by integrating "Smart Energy", a sustainable and clean electrical technology, throughout its extensive portfolio of hotels and r

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Melbourne’s Byrdi lands at 61 on World’s 50 Best Bars list

Hospitality Magazine

The World’s 50 Best Bars have revealed its extended 51-100 list to see Luke Whearty and Aki Nishikura’s Byrdi place at number 61. Opening in Melbourne in 2019, it’s the third time Byrdi has made the list coming in at an impressive 80 in 2020, and 56 in 2021. Byrdi is the only Australian venue to make the extended list for 2023. The announcement comes in the lead up to the World’s 50 Best Bars live awards ceremony taking place on 17 October in Singapore. 2023 marks the 15t

Magazine 130
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Sanderson London Hotel selects IRIS to maximise F&B revenue opportunities

eHotelier

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by the five-star Sanderson London to boost in-room F&B revenue and streamline operations.

Concierge 130
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The Rhubi bartender comp is now live

Hospitality Magazine

One of the most iconic local aperitif brands Rhubi has kicked off a new competition asking bartenders across the country to make an inspired cocktail for their chance to win from a pool of prizes. Rhubi was co-created by acclaimed bartender Evan Stroeve who has represented Australia at the Diageo World Class program and will soon launch The Waratah in Sydney’s Darlinghurst alongside Icebergs’ Alex Prichard and Cynthia Litster.

Magazine 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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FCS Solutions unveils new brand identity, revealing the company’s transformative strategy for the future

eHotelier

FCS Solutions, global leading provider of hospitality technology, announced its rebranding - signaling a pivotal moment in the company's evolution. Aligning with the company's flagship solution, FCS1, which was launched in 2021, this strategic rebranding marks the dawn of the new era for the global leader.

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Mediterranean eatery Trak opens in Adelaide’s East

Hospitality Magazine

Trak has swung open its doors in Adelaide’s Toorak Gardens this week in the former Grimaldi’s and Trak Cinema site. The new culinary addition is the work of Quentin Whittle, Paul Tripodi, and Ben McLeod of Adelaide CBD restaurant Herringbone. The name comes from an abbreviation of Toorak Gardens, and also acknowledges the Trak Cinema which was a well-known establishment from 1975.

Magazine 130
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Desa Potato Head adopts IDeaS G3 RMS following business expansion

eHotelier

IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, today announced that iconic Indonesian hotel-resort, Desa Potato Head, has adopted IDeaS G3 Revenue Management System (RMS). Following a recent business expansion, this adoption will refine its revenue management approach and deliver room-type optimisation.

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Confessions of a Tableside Flambéur

EATER

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Even though I’m working at one of the most popular restaurants in New York City, I’m dressed better than most of the men in the dining room.

Server 134
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Thai-inspired celebrations come naturally on Koh Samui

eHotelier

Santiburi Koh Samui, S Hotels & Resorts’ natural five-star sanctuary on Samui’s stunning north shore, is inviting couples and families to experience a naturally Thai festive season this December, with a series of new immersive activities that will envelop all guests in the cultural and sustainable wonders of this tropical paradise – plus a full calendar of sparkling seasonal dinners and uplifting evenings!

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10 Tips for Using Reviews to Boost Your Restaurant’s Online Following

Restaurant Engine

It’s key to engage with your customers through their online reviews. You can do all the marketing in the world. You can entice people with the best offers. And you can work hard to close the sale. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. Your happy, satisfied customers are your brand ambassadors and pivotal to your marketing strategy.

Marketing 110
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Houston’s most stylish hotel, Thompson Houston is now accepting reservations

eHotelier

Thompson Houston, Houston’s newest and most stylish luxury hotel will open its doors on December 21. Located beside the verdant Buffalo Bayou Park, a historic 160-acre waterside green space just west of downtown Houston, Thompson Houston will be a place-making and experience-provoking hotel for seasoned globetrotters, business travelers, and Houstonians alike.

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Mixed-Use Momentum: Multifaceted Projects Provide Developers With Financing Flexibility

Finance & Development : Lodging Magazine

Mixed-use development has long been a viable option for hotel owners looking to create multifaceted projects that drive different types of demand, but such projects have increasingly gained favor among developers of late as they offer a number of other financial advantages as well. With construction costs on the rise and financing increasingly difficult to come by, it’s becoming more challenging to have standalone, new-build hotels pencil out.

Magazine 109
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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KSL Resorts appoints Director of Investments and Business Development

eHotelier

KSL Resorts has named Dhruv (DJ) Jain, a seasoned commercial real estate and hospitality industry professional, its director of investments and business development. In his new position, Jain is charged with managing deal flow and underwriting to help grow and diversify KSL Resorts' portfolio.

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IHG Hotels & Resorts debuts Kimpton brand in Portugal with a signing in the Algarve

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, today premiers its Kimpton Hotels & Restaurants brand in Portugal, with the signing of Kimpton Algarve São Rafael Atlántico. This addition reinforces the strength of the Kimpton brand as part of IHG’s Luxury & Lifestyle offering in Europe, where it currently operates 93 hotels in this segment and a further 57 under development.

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Anne Lomas appointed as Hotel Manager of The London Edition

eHotelier

The London EDITION is pleased to announce the promotion of Anne Lomas as the new Hotel Manager. Since joining as the Director of Food & Beverage in September 2021, Anne has been an integral part of The London EDITION team stating, ‘Since joining The London EDITION, I have enjoyed watching the team develop. I am proud of what we have achieved as a collective and can’t wait to begin my new role as Hotel Manager.

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Hyatt and Headspace Expand Collaboration to Bring Noise Collection to Guests

Guest Experience: Lodging Magazine

CHICAGO—Hyatt Hotels Corporation and Headspace announced the expansion of the collaboration between the two companies to continue supporting guests’ well-being with colored noise content for World of Hyatt members and guests. Hyatt offers guests and members a sampling of sounds from Headspace’s colored noise collection. Available via the World of Hyatt App and in-room televisions at select properties across the United States, Canada, and Mexico, this spectrum of sounds can help guests drift off,

Magazine 104
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hackett Lu Holdings achieves Airbnb Superhost status

Serviced Apartments

US: Asset management company Hackett Lu Holdings, LLC has achieved Airbnb Superhost status for its HLH Stay brand. HLH Stay provides upscale corporate housing and family-friendly serviced apartments in Alpharetta, Georgia. The company has two apartments listed on Airbnb, with its property HLH Stay Corp Traveler Full Serviced Lux Apartment awarded Airbnb Superhost status – recognised for consistently delivering high service standards and receiving top ratings and reviews from guests. &#

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Is an Overbooking Strategy Right for Your Property?

Revenue Hub

Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. NB: This is an article from Cloudbeds , one of our Expert Partners While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses.

Book 103
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Desa Potato Head Adopts IDeaS G3 RMS Following Business Expansion

Hospitality Net

IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, today announced that iconic Indonesian hotel-resort, Desa Potato Head, has adopted IDeaS G3 Revenue Management System (RMS). Following a recent business expansion, this adoption will refine its revenue management approach and deliver room-type optimisation.

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Bowland Inns and Hotels to continue North West expansion

Hotel Owner

Bowland Inns and Hotels has announced its intention to continue its expansion in North West after receiving a £25m from Oak North Bank. The money will be used to refinance the existing portfolio of properties and complete both the acquisition and refurbishment of one new property, Wennington Hall near Lancaster, and expand the bedroom stock of one existing property, Waddington Arms near Clitheroe.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.