eHotelier
FEBRUARY 21, 2023
Big data and integrations with other systems come into play by allowing an individual property or group to obtain objective inferences to then shift towards ‘smart labor management’.
Boutique Hotel News
FEBRUARY 21, 2023
UK: London-based hotel owner and operator , Clermont Hotel Group, has promoted Gavin Taylor to the company’s chief executive officer. Taylor first joined Clermont Hotel Group in 2017 as chief financial officer, where he led the group’s finance, procurement and IT functions. Prior to this, he held senior finance positions at Jupiter Hotels, as well as development roles at Bulgari Hotel & Residences London and Queen’s Park Rangers Football Club.
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eHotelier
FEBRUARY 21, 2023
The expansion reinforces the company's commitment to increasing its local market presence globally and being more accessible to hoteliers in The Americas.
Boutique Hotel News
FEBRUARY 21, 2023
UK: Hospitality real estate company PPHE Hotel Group has opened the UK’s first art’otel property at Battersea Power Station in London today. Managed by Park Plaza Hotels, art’otel London Battersea Power Station is located within Battersea Roof Gardens in a new building designed by Foster + Partners. Interiors have been overseen by Spanish artist Jaime Hayon and include design features such as tailor made furnishings and personal works of art by Hayon.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
FEBRUARY 21, 2023
Centara Hotels & Resorts, Thailand’s leading hotel operator, is set to make its debut in Japan with the launch of Centara Grand Hotel Osaka, a gleaming 33-storey tower that will become a new landmark in this vibrant metropolis.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
FEBRUARY 21, 2023
Radisson Hotel Group opens its 18th hotel in Poland with its first Radisson Blu Resort in Ostróda. Radisson Blu Resort & Conference Center, Ostróda Mazury is located in a picturesque location directly on Lake Drwęca in the Masurian Lake District. The resort brings together the tranquility of lakeside living with a variety of leisure activities for travelers as well as a fully equipped conference center.
Boutique Hotel News
FEBRUARY 21, 2023
UK: Global travel technology company OYO has added 40 UK hotels to its platform and doubled its revenue in 2022 compared to 2021. The new OYO properties are located in Otterburn, Folkestone, Worcester, Swansea, Crewe, Kidderminster, Solihull, Peterhead and Boston. Overall, the company now has over 150 small hotels in over 65 cities across the UK. Puneet Yadav, country head at OYO UK, said: “We have been witnessing high interest from existing hotel owners in our portfolio who want to operate
eHotelier
FEBRUARY 21, 2023
Chileno Bay Resorts & Residences, Auberge Resorts Collection, a contemporary oceanfront resort in Los Cabos known for its culinary excellence, today announces the appointment of Juan Pablo Loza as Director of Culinary Experiences. A native of Mexico City, Chef Loza’s 20 years of culinary experience has brought him all over the globe—from China to Argentina to Sweden and many places in between—and now to the property's signature, award-winning restaurant, COMAL.
Boutique Hotel News
FEBRUARY 21, 2023
UK: Fattal Group, the owner of Leonardo Hotels, has purchased The Grand Brighton from privately owned investment company Wittington Investments. The acquisition, brokered by JLL, marks the third hotel in Brighton for Fattal. The Grand will join Leonardo Royal Hotel Brighton Waterfront, also located along the seafront, and Leonardo Hotel Brighton by the city’s train station.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
FEBRUARY 21, 2023
Marriott International, Inc. today announced that it has appointed Saba Landmann, Senior Vice President, Global Brand and Portfolio PR, effective immediately. Ms. Landmann will be responsible for leading communications for the company’s portfolio of thirty diverse and experiential hotel brands. Marriott’s brands include a prestigious luxury portfolio that encompasses eight of the world’s most desirable and coveted luxury hotel brands: The Ritz-Carlton, Ritz-Carlton Reserve, BVLGARI Hotels &
7 Shifts
FEBRUARY 21, 2023
One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.
eHotelier
FEBRUARY 21, 2023
UNWTO is working as the knowledge partner to the Presidency to deliver the Goa Roadmap for Tourism as a Vehicle for Achieving the SDGs. This week’s meeting, held in the Rann of Kutch (7-9 February), featured as well a side event, dedicated to rural tourism for community development and poverty alleviation. Here, UNWTO shared its recently launched Tourism for Rural Development Program, including the Best Tourism Villages Initiative.
Modern Restaurant Management
FEBRUARY 21, 2023
Do you regularly look at your reviews on Yelp and Google? If not, you should be. The ones that gush positivity (“awesome place!” “great food!”) will make you feel good and energize you for the long day ahead. But then there are reviews like this one, delivered via Yelp to a restaurant with an entertainment area this past summer: “Good location, but freaking expensive.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
FEBRUARY 21, 2023
New data released by the US Department of Commerce reveals the country’s travel trade surplus slipped to just $4 billion in 2022—down from an all-time high of $85.9 billion less than a decade ago, underscoring the urgent need to rebuild inbound travel and regain its associated economic benefits.
Lodging Magazine
FEBRUARY 21, 2023
The hospitality industry has never seen more change, challenges, and opportunities since the invention of the national highway system. If you are not flexible and adaptive, you will miss opportunities and will struggle. When I was growing up, job seekers’ priorities were ranked in this order: career, money, work environment, and flexibility. You mainly got a job to make money and provide for your home, and flexibility wasn’t really part of the equation.
eHotelier
FEBRUARY 21, 2023
Sabre Corporation, a leading software and technology provider that powers the global travel industry, has announced an enhanced agreement with Kempinski Hotels, Europe’s oldest luxury hotel company, to enable the luxury hotel chain to upgrade its customer booking experience.
Hotel Business
FEBRUARY 21, 2023
Hotel-generated state and local tax revenue will reach new heights nationally ($46.71 billion) and in states across the nation this year, according to state-by-state projections from the American Hotel & Lodging Association (AHLA) and Oxford Economics. Average U.S. hotel occupancy is projected to reach 63.8% this year—just shy of 2019’s level of 65.9%.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Fast Casual
FEBRUARY 21, 2023
Mike Sebazco, president of Famous Toastery, outlines how strong vendor partnerships, a smart build-out model and purposeful incentives can cut costs for owners.
Lodging Magazine
FEBRUARY 21, 2023
OKLAHOMA CITY—Ryan McNeill of Veritas Development announced Lively Hotel, a 132-key boutique hotel, will join the community at OAK, the 20-acre mixed-use district. Gatehouse Capital will develop Lively Hotel in partnership with Veritas. With site work underway, vertical construction of the mixed-use community began recently. Designed as OAK’s “living room,” Lively Hotel is part of the Tapestry Collection by Hilton.
EATER
FEBRUARY 21, 2023
The view from the Andaz Maui at Wailea Resort, home of Ka‘ana Kitchen. | Andaz Maui at Wailea Resort Fried chicken from Top Chef alum Sheldon Simeon, cream puffs shaped like Totoro, classic loco moco and saimin, the ideal stall for Maui’s iconic banana bread, and more of the island’s best meals Maui’s radical beauty feels almost mythic: verdant, rain-carved volcanoes, strings of perfect crescent beaches, and rainbows that seem to flirt with the hood of your car.
Eat Restaurant Management
FEBRUARY 21, 2023
A picture is worth 1,000 words, right? At least that's the main theory behind the wildly popular social media platform, Instagram. With over 800 million active monthly users on the photo-sharing app, it's obvious that this business model is working for them. The real challenge though is figuring out how to make it work for you. These days, posting pictures, sharing stories, and optimizing your Instagram feed, aren't just creative ways to use Instagram, but rather your ticket to a much broader au
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Revenue Hub
FEBRUARY 21, 2023
The hospitality industry has long recognized the importance of reputation management, and for good reason. NB: This is an article from Lybra , one of our Expert Partners In today’s digital age, customers can easily share their experiences with others through online review platforms. This has made it more important than ever for hotels to monitor and manage their online reputations.
EATER
FEBRUARY 21, 2023
A sfogliatella pastry in front of where it was invented — the Monastero Santa Rosa in Conca dei Marini, Italy. | Terri Ciccone Giving yourself an arbitrary stupid goal can cut down on decision fatigue — and lead to delicious results This post originally appeared in the February 18, 2023, edition of Eater Travel, a biweekly dispatch from Eater’s staff about navigating places where food is the main attraction.
Revenue Hub
FEBRUARY 21, 2023
When it comes to revenue management, using a data-driven strategy can have a huge impact on the level of success you achieve. NB: This is an article from BEONx , one of our Expert Partners Creating an optimised tech stack that provides you with valuable insights and access to the right AI tools for analysing this data can greatly improve your decision-making processes.
Boutique Hotelier
FEBRUARY 21, 2023
Michelin star chef Henrique Sa Pessoa has opened Iberian restaurant JOIA, over the top floors of the new art’otel London Battersea Power Station. Sa Pessoa is one of Portugal’s most celebrated chefs and operates the two Michelin-starred Alma and the relaxed trans-Iberian tapas spot Tapisco (both in Lisbon). He is also the executive chef at the ARCA restaurant, located in art’otel Amsterdam.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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