Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business.

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Budgeting Server Front of House Back of House 166

MEWS

JANUARY 11, 2024

Knowing how to manage hotel group business is a significant step toward your property's success that can positively affect your bottom line. With so many moving parts, choosing a modern property management system will let you easily manage and automate the necessary processes.

Property Management 130

Property Management 130

Lodging Magazine

JANUARY 11, 2024

ARLINGTON, Virginia—Knowland released the top market performance numbers for December, citing San Diego as having the highest meeting volume improvement with 29.2 percent year-over-year (YOY) growth. Coming in second was San Francisco, where event volume increased 21.5 percent. San Diego’s healthcare event business segment doubled, and its pharmaceutical/biotechnology events tripled from last year.

Events 122

Events Magazine Marketing 122

EATER

JANUARY 11, 2024

For everyone who’s ever wished chicken wings were a lip balm | Hidden Valley After countless marketing stunts over the years, Hidden Valley has come out with a ranch-flavored lip balm. It seems they won’t stop until the entire world is covered in a vague dusting of buttermilk and herb and onion. Hidden Valley is here with a banger installment in the “products nobody asked for” line.

Marketing 113

Marketing 113

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hotel Business

JANUARY 11, 2024

Coury Hospitality , a full-service lifestyle hospitality management company, has promoted Andrew Casperson to COO. He was previously EVP, operations. Casperson joined Coury in the spring of 2023 and leads operations strategies for its portfolio of lifestyle hotels, bars and restaurant concepts. His background includes time at Omni Hotels and Resorts, W Hotels and Highgate. “With his dedication to providing unforgettable experiences and interactive activations across every facet of the gues

Hospitality Management 105

Hospitality Management 105

Hotel Business

JANUARY 11, 2024

Aspen Meadows Resort in Aspen, CO, has officially launched its partnership with the Salamander Collection brand. Salamander has been managing the property since 2022 and collaboratively oversaw the latest renovation work alongside the resort’s owner, the Aspen Institute. Open in time for ski season, the property features the redesigned and reconcepted West End Social restaurant and a new reception area and bar.

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Revenue Hub

JANUARY 11, 2024

Hotel website, automated emails, reviews, OTAs, digital ads, social media, Google. There’s no shortage of ways to market your hotel. NB: This is an article from WebRezPro But for busy hoteliers with mounting priorities and limited resources, how do you get to them all? With so many marketing channels and blogs with bright ideas, it can get confusing about which shiny new marketing trend you should hop on board with.

Marketing 101

Marketing Blog Budgeting Article 101

Hospitality Net

JANUARY 11, 2024

Amadeus has joined the Sustainable Hospitality Alliance (the Alliance) to bring its travel expertise to the table in the quest to support a more prosperous and responsible hospitality sector. As a leading, global player at the heart of the travel and tourism sector, Amadeus sees great potential to work alongside and connect with hospitality industry stakeholders and, together, contribute on the journey to the Alliance’s goal of Net Positive Hospitality – ensuring the industry gives back to desti

Travel and Tourism 100

Travel and Tourism 100

Hotel Owner

JANUARY 11, 2024

Signs of “rebalancing” across the UK hotel sector were seen in 2023, with trading performance maintaining an “upwards, albeit decelerating” trajectory, according to a new report from Christie and Co. The group’s ‘Business Outlook 2024’ report found that plateauing interest rates and inflation levels improved sentiment in the sector, providing the market with “some much-needed stability”.

Pricing 98

Pricing Marketing 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

JANUARY 11, 2024

Accor, a world-leading hospitality group, is delighted to announce the addition of several new properties to its Asia portfolio signed at the end of 2023, which continue the company’s commitment to growth and expansion.

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Hotel Owner

JANUARY 11, 2024

Hoteliers in Bristol hope 2024 will be the year that hospitality is given the support that recognises the huge contribution it makes to the UK economy. Members of the Bristol Hoteliers Association (BHA) have been reflecting on 2023 and looking ahead to the New Year with cautious optimism. Data recently released by UK Hospitality says the sector is the UK’s third largest employer, directly giving work to 3.5million people and accounting for 10% of all UK jobs.

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Presentation Accounting 98

EATER

JANUARY 11, 2024

Ania Siniuk In this post-’hot girls have IBS’ era, lactase enzyme pills are getting their turn in the spotlight At Lehrhaus in Somerville, Massachusetts, guests pass by an old-timey gumball dispenser on their way to the bathroom. Twenty-five cents and a turn of the knob will get you a clear plastic ball — holding not candy but an individually wrapped dose of Lactaid.

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Hotel Owner

JANUARY 11, 2024

The Atholl Hotel in Aberdeen has reduced its asking price from £3.5m down to £3.2m to “better reflect” the market. Co-owners Gordon Sinclair and Richard Nicoll first marketed the 34-bedroom property in June last year. Following the sale Sinclair intends to retire while Nicoll will focus on his other business interests. The hotel’s totalised net turnover for the year ended 30th November 2022 was £2.07m.

Pricing 98

Pricing Marketing 98

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

JANUARY 11, 2024

On the eve of the new year, we asked six industry Revenue Optimization experts for their thoughts on the coming year. You can read their interesting comments about 2024 below.

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Hotel Owner

JANUARY 11, 2024

Radisson Hotel Group has celebrated a new company record in 2023 with the addition of its largest number of keys to its portfolio, amounting to over 30,000 keys through openings and signings. The group has grown its business by nearly 50% since the launch of its transformation plan in 2018. The Group’s flagship Radisson Blu brand continued to be the “largest” upper upscale brand in Europe for the 12th consecutive year. 2023 successes across the group’s portfolio and key destinations include: Hot

Marketing 98

Marketing 98

Hospitality Net

JANUARY 11, 2024

The new year is synonymous with new opportunities. A blank page upon which to set new intentions and objectives. A renewed impulse to eat and drink healthily after indulging in festivities. So, what will be quenching our thirst in 2024? New technologies in F&B production alongside consumer preferences for easy, convenient health products which fit neatly into our daily routines have spurred a boom in the functional beverage segment. let’s take a closer look at the welllness beverage trends of 20

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Hotel Owner

JANUARY 11, 2024

1 Hotel Mayfair, located on the corner of Berkeley Street in the heart of Mayfair, has revealed the largest one-bedroom Penthouse Suite in Mayfair, alongside a new collection of signature suites. Opened in July 2023, 1 Hotel Mayfair is the UK flagship and first European destination of the nature-inspired luxury lifestyle hotel brand, 1 Hotels, founded by CEO of Starwood Capital Group, Barry Sternlicht.

Training 98

Training Book 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

JANUARY 11, 2024

I work with hoteliers day in and day out and I often get asked very specific questions relating to the unique challenges that resort properties face. In today’s article, I wanted to answer some of the most common questions that I get asked by hoteliers who work in resort or large-scale luxury properties (often with specialized amenities, like waterparks!).

Article 94

Article 94

Hotel Owner

JANUARY 11, 2024

Whitbread has reported that UK Premier Inn accommodation sales rose by 11% in the third quarter of FY24, compared with the 13 weeks ended 30 November 2023. The group attributed its strong sales during the quarter to demand in both London and its other regions. Meanwhile, total RevPAR rose 9% compared with November and by a further 39% compared with FY20, which was also attributed to high occupancy and “strong” pricing.

Pricing 98

Pricing Book Marketing 98

EATER

JANUARY 11, 2024

Hidden Valley seems to be on a singular mission to coat nearly everything in a vague dusting of buttermilk and herb and onion. Listen, there’s nothing wrong with ranch dressing. But it is possible to have too much of a good thing, and Hidden Valley seems to be on a singular mission to coat nearly everything in a vague dusting of buttermilk and herb and onion.

Information 94

Information 94

Hotel Owner

JANUARY 11, 2024

Whitbread, the hospitality group, reported an 11% increase in UK Premier Inn accommodation sales during the third quarter of FY24, compared to the same period in the previous year. This growth was attributed to robust demand in both London and other regions, with total Revenue Per Available Room (RevPAR) rising by 9% compared to November and 39% compared to FY20.

Pricing 94

Pricing Marketing 94

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

JANUARY 11, 2024

A captivating palace retreat with 78 private villas and a secret garden, the new resort will be Bahrain’s first ultra-luxurious all-villa escape.

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Revenue Hub

JANUARY 11, 2024

Some hoteliers silo revenue management in the “revenue management” department. NB: This is an article from Revenue Team by Franco Grasso , one of our Expert Partners Instead of recognizing the revenue impact everyone has…including front desk staff. Take early check-ins and late checkouts. Your hotel reception staff are often the ones asked – and who grant – these requests.

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Book Communication Article Download 87

Hospitality Net

JANUARY 11, 2024

The Board of Directors of NEOM has announced Norlana, an ultra-modern active lifestyle community, as the latest addition to the evolving regional development in northwest Saudi Arabia.

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Revenue Hub

JANUARY 11, 2024

The hospitality industry is ever-evolving, shaped by technological advancements, shifting consumer expectations, and the need for innovative strategies. NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Let’s explore the top trends that will shape the industry in the coming year.

Guest Satisfaction 83

Guest Satisfaction Pricing Guest Retention Catering 83

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.