Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. What Harvard Beal founded in 1932 as a wholesale fish market evolved into a go-to waterfront dining destination and experience. Guests have been very understanding.

Pricing 189

Pricing Customer Service Presentation Magazine 189

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Table of Contents.

Marketing 88

Marketing Events Information Download 88

Revenue Hub

DECEMBER 7, 2023

Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. As a hotel, having an online booking engine on your website is synonymous with good customer service—and it makes life easier for you, too.

Communication 95

Communication Book Reservations Article 95

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. We must continue bridging that gap through research, communications, and marketing.

Marketing 123

Marketing Training POS Systems Server 123

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. Read the first part, here.

Pricing 132

Pricing Marketing Catering Front of House 132

Les Roches

JANUARY 9, 2024

They drive the enterprise by purchasing or using products and services. Understanding customers enables effective tailoring of products, services and marketing strategies, as well as improved customer engagement. Value Delivered to Customers Stand out from competitors by providing unique value to customers.

Concierge 52

Concierge Pricing Marketing Revenue Projections 52

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Britt Mills, Senior Director of Customer Experience at Mobiquity.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Sanitation 185

Sanitation Information Marketing Workshop 185

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants.

Sanitation 197

Sanitation Information Marketing Workshop 197

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

Communication 180

Communication Marketing Bookkeeping Budgeting 180

EATER

JULY 8, 2022

But several months into owning our own establishment, Joon Market, our optimism proved naive as we found ourselves in constant survival mode amid staffing shortages, increased labor and food costs, and supply chain issues that left cooking equipment and furniture stuck at the ports. Great customer service!”

Server 98

Server POS Systems Budgeting Magazine 98

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. – Corin Camenisch, Product Marketing Lead at SumUp AI is revolutionizing the industry, but we’ve only scratched the surface. As of midyear, platform menu pricing was 19 percent above first-party menu pricing.

Pricing 197

Pricing Marketing Customer Service Scheduling 197

Les Roches

DECEMBER 27, 2022

From James Bond’s favorite Bollinger Champagne to Nike’s famous “Just Do It” slogan, powerful brand marketing is all around us. Ideally, as a business, you want people to feel positive about you and the value of your products or services. The difference between marketing and brand management. Sound exciting?

Brand Management 52

Brand Management Marketing Pricing Customer Service 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. percent year over year according to Black Box Intelligence’s Market Share Report. Holiday Traffic Not Enough.

Events 128

Events Pricing Marketing Cost Reduction 128

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. More Tropical in Colorado. In 2020, 65.

Book 110

Book Marketing Training Pricing 110

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights.

Front of House 117

Front of House Customer Service Concierge Marketing 117

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Additionally, I think the industry overall will struggle with labor cost pressures and be forced to either raise prices or innovate. Here are their insights.

Pricing 189

Pricing Scheduling Training Marketing 189

7 Shifts

SEPTEMBER 19, 2022

asked Danny Meyer in a recent interview with 7shifts and QSR Magazine. The customers served metric can provide a more accurate portrayal of how hard an employee is working—more so than sales per labor hour, which ticket prices can skew. How do we change our marketing to appeal to them?

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students. ” One way to do so: increase menu prices.

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Hattie Marie’s already has an established market presence and substantial market penetration in Atlanta. Boston Market, Darden Restaurants, Inc.

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. ” Lunchbox Secures Funding.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Travel Safe features are available in all 49 markets where Tripadvisor operates. In the U.S., Paytronix Systems, Inc.,

Sanitation 215

Sanitation Information Marketing Server 215

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Leveraging US Foods’ knowledge and support in building and creating strong brands and digital marketing. The Main Course.

Events 206

Events Accounting Communication L&D 206

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. Ghost Kitchens.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores.

Marketing 173

Marketing Multi-Unit Operations Training Accounting 173

Larry Mogelonsky

JUNE 26, 2023

Travel guides, travel magazines and travel agents likely all had a much stronger influence on where you decided to go to back in the day. If you think of the OTAs as a simple line market, by bringing buyers and sellers closer together, they worked to expand the total volume of hotel inventory sales. Next, consider the sharing economy.

Travel and Tourism 100

Travel and Tourism Book Reservations Back of House 100

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. 20 at 4 p.m. EST. Space is limited, click here to register.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227