SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Synergy Suite

MARCH 20, 2024

Front of house staff are responsible for providing excellent customer service, taking orders, and creating a welcoming atmosphere, while back of house staff focus on cooking, preparing food, and ensuring quality and consistency in every dish that comes out of the kitchen.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

APRIL 3, 2023

Managers should look for team members who have a customer-focused attitude and an appreciation for quality food. It’s also up to the manager to ensure employees receive proper training and that their performance meets expectations. Managers should strive to create an environment where customers feel welcomed and special.

Budgeting 52

Budgeting Customer Service Communication Training 52

Les Roches

DECEMBER 27, 2023

In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial. Transferable skills from hospitality management Hospitality management helps develop a set of transferable soft and hard skills.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Synergy Suite

NOVEMBER 30, 2023

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

MARCH 11, 2020

These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions. “The addition of Toast Hardware grew our team’s productivity, increased our speed of service, and allowed us to serve more guests. . million shifts for nearly 2.7

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

OCTOBER 29, 2020

Personalizing marketing communications towards guest preferences and behavior. As customers order and pay digitally, their order information is communicated instantly to our kitchen and payment information syncs with our Clover POS device. “Smart workforce communication tools need to evolve beyond just screen-first applications.

Catering 143

Catering Marketing Communication Events 143