Remove Communication Remove Menu Planning Remove Scheduling Remove Service Management
article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

How to be a restaurant manager

Les Roches

Managers should look for team members who have a customer-focused attitude and an appreciation for quality food. It’s also up to the manager to ensure employees receive proper training and that their performance meets expectations. Menu planning and development are also often up to the manager and head chef.