Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

Communication 52

Communication Blog Customer Service Marketing 52

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 178

Communication Accounting Scheduling Presentation 178

Hospitality Magazine

APRIL 17, 2024

Deep dive into the numbers Everyone feels smarter when numbers are presented in a way that’s easy to understand. Communication with the team There’s always been email, SMS, and WhatsApp, but now we can Zoom in people who can’t travel to a staff meeting or the management huddle on Monday morning. Less waste and less stock holding.

Maintenance 264

Maintenance Information Communication Presentation 264

Metasphere

SEPTEMBER 4, 2023

Seamless Communication The communication between the hotel and guests receives a facelift with mobile pre check-in. With mobile pre check-in, front desk staff can allocate resources more efficiently, reducing congestion and enhancing the overall guest experience.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. ” Although the concept seemssimple, the way you present it matters. Trends create frameworks to understand where to start and what to focus on.

Events 208

Events Communication Information Presentation 208

Les Roches

APRIL 1, 2024

I embarked on my hospitality career journey in the front office, honing invaluable skills in guest communication and understanding their diverse needs,” she explains. The well-structured presentation of information, open access to lectures, and personalized interactions with teachers via video calls or email, exceeded my expectations.

Presentation 98

Presentation Communication Scheduling Information 98

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Part of the automation is the capability to capitalize on big data to note trends and communicate with customers.

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Concierge Guest Services Communication Events 104

NV Hotels

SEPTEMBER 20, 2023

BluIP® is a Tier1 global service provider and communications technology innovator. It presents an opportunity for the hospitality industry to embrace innovation and offer exceptional service to guests. Today’s blog is provided by our premier member, BluIP.

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Concierge Communication Reservations Blog 98

Hospitality Net

FEBRUARY 27, 2024

BLLA, the singular voice in the independent Luxury Boutique Lifestyle Hotel space, in collaboration with Équité, the leading global luxury strategy, communication, and brand activation firm, has created a groundbreaking initiative designed to redefine the landscape of luxury education for the world of luxury and boutique hospitality.

Communication 59

Communication Presentation Training 59

Hospitality Magazine

JANUARY 23, 2023

Chef Stephen Nairn is very good at business planning, communication and problem-solving. Whenever I open a new fish box delivery and I see a bluefin tuna, it feels like I’m opening a birthday present. I am learning new things every day from the team. From kitchen hand to director, there is always something you can learn from others.

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Training Communication Presentation Magazine 246

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. It’s also likely that if more than one client complains about the waiting time, you may have to reconsider how many staff members should be present during busy hours.

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Information Communication Training Server 196

Serviced Apartments

MARCH 12, 2024

The hotel will be upgraded to integrate NUMA technologies, allowing guests to use their smartphones to check in, check out, open their room doors and communicate with NUMA’s digital guest service team 24 hours. With the launch in London Bloomsbury, we have taken another decisive step towards being present in all European metropolises.”

Presentation 52

Presentation Guest Services Communication Marketing 52

NV Hotels

JUNE 28, 2022

Communication Essentials. Our special guest, Deborah Thomas-Nininger with DTN Productions, will present communication topics that are important for everyone at the Atlantis on July 27. She will be discussing the following: The consummate communicator – the well-spoken and distinctive style is one that we recognize and admire.

Events 52

Events Communication Workshop Guest Services 52

Hotel Business

JANUARY 25, 2024

Themes that will be present in the upcoming year include: The resurgence of urban market performance and renewed investor interest: Urban hotels have seen a significant recovery with the reopening of international borders and the return of business and group demand.

Travel and Tourism 126

Travel and Tourism Presentation Accounting Communication 126

Revenue Hub

SEPTEMBER 22, 2023

It requires efficient communication and coordination among various hotel departments. This includes having a comprehensive guest relocation plan, clear communication channels, and prioritizing guests based on loyalty programs or reservation confirmation timing. Should Hotels Engage in Overbooking?

Guest Satisfaction 88

Guest Satisfaction Reservations Communication Article 88

Revenue Hub

OCTOBER 2, 2023

NB: This is an article from Bookboost Still, it presents powerful opportunities for building relationships and encouraging your guests to return. A more personalised guest experience Effective post-stay communication helps foster a deeper connection with guests.

Guest Satisfaction 95

Guest Satisfaction Communication Presentation Article 95

Revenue Hub

OCTOBER 18, 2023

This presents a golden opportunity for hoteliers to showcase their offerings as the ideal choice for travellers looking to enhance their event experience, through proximity alone or persuaded by additional direct booking incentives. Let’s explore some ways you can seize the moment and turn local event traffic into increased direct revenue.

Book 91

Book Events Communication Reservations 91

Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. How the metaverse delegates data control responsibilities remains to be seen, but there will be risks present no matter how they are divided. But like most things, it's not without some pitfalls.

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Presentation Information Communication Article 167

Revenue Hub

FEBRUARY 1, 2024

We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces.

Communication 90

Communication Presentation Marketing 90

Revenue Hub

OCTOBER 23, 2023

NB: This is an article from Revinate And that explosion has created a new world of data-driven hospitality, where the convergence of hotel marketer data, analytics , and guest expectations for personalized communications and service are redefining the way hotels connect with their guests.

Marketing 87

Marketing Regulatory Compliance Communication Information 87

Hotel Owner

MARCH 13, 2024

The hotel will be upgraded to integrate Numa technologies, allowing guests to use their smartphones to check in, check out, open their room doors and communicate with Numa’s 24h digital guest service team. With the launch in London Bloomsbury, we have taken another decisive step towards being present in all European metropolises.”

Presentation 52

Presentation Guest Services Communication Marketing 52

Modern Restaurant Management

FEBRUARY 22, 2024

It will harness their first-hand experience to make clear that climate change is not only an environmental crisis; it's a clear and present danger to a thriving independent restaurant industry. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Communication 110

Communication Events Presentation Training 110

Modern Restaurant Management

APRIL 8, 2024

However, the same abbreviated timeline is present for kitchens and delivery times, stock rotation, and refrigeration all must be considered. Building culture begins from the top and starts with communicating the vision of a company. This is also seen in other food businesses that deal with fresh and highly perishable items.

Front of House 187

Front of House Customer Service Accounting Communication 187

Revenue Hub

MARCH 6, 2024

Start using AI faster : a simple document upload trains the chatbot answers about your hotel; Make communications more efficient: check grammar, adjust the tone and rewrite text for clarity using generative AI; Understand better what guests want to know: AI analyses conversations to suggest improvements to the information provided.

Document 83

Document Communication Information Article 83

Revenue Hub

JUNE 28, 2023

What opportunity do these trends present for hoteliers? Bleisure travel and the recovery of global business travel present a unique opportunity for hotels in several ways: 1. This presents hotels with opportunities to generate ancillary revenue. There have been regional gains across the board.

Travel and Tourism 90

Travel and Tourism Communication Accounting Presentation 90

Horizon Hospitality

JANUARY 12, 2023

To properly communicate these incidents’ relevance, summarize your answers using the STAR method. Even if a situation did not lead to success, describing how you adapted and learned can be just as useful in presenting yourself as a top candidate. Get Insights from Top Hotel Recruiters.

Communication 238

Communication Presentation 238

Modern Restaurant Management

MARCH 31, 2022

With my children, I’m definitely not getting out of that lane without ice cream if the aroma of caramel is present! Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency?

Communication 189

Communication Training Definition Accounting 189

Hotel Owner

MARCH 25, 2024

Moreover, refurbishment presents an opportune moment to integrate sustainable practices, ensuring environmental responsibility while enhancing the property’s reputation. The plan Setting clear objectives is paramount to the success of any refurbishment project.

Budgeting 98

Budgeting Communication Guest Satisfaction Marketing 98

Modern Restaurant Management

NOVEMBER 24, 2020

If competitors are easier to find and communicate with, your business could lose customers quickly. During COVID-19, restaurants need to be equipped to market delivery services and able to easily communicate fluctuating hours to their guests.

Budgeting 230

Budgeting Communication Training & Development Marketing 230

STAAH

MAY 7, 2024

Before you realize it, the upcoming peak season will be here, presenting an opportunity to maximize your hotel’s occupancy with satisfied guests. Establishing a marketing database through guest sign-ups enables personalized communication. In this regard, having a solid marketing mix in place is crucial.

Marketing 83

Marketing Guest Satisfaction Banquet Operations Book 83

Revenue Hub

JANUARY 31, 2023

Price stability: Due to the openly communicated energy flat rate, the remaining prices can be kept stable. This promotes understanding since it is openly communicated to him why he has to pay more. This ensures that the hotel remains solvent and can continue to exist in the market. This increases the guests’ understanding.

Pricing 83

Pricing Communication Definition Presentation 83

Modern Restaurant Management

MAY 28, 2020

Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. apps owned and operated by the QSR brands themselves) provide benefits around data collection and direct communications. Predicting the Future of QSR App Usage.

Download 181

Download Communication Presentation Budgeting 181

Revenue Hub

AUGUST 29, 2023

Subscribe to our weekly newsletter and stay up to date They establish a direct line of communication with guests, enabling tailored upsell propositions, personalized cross-sell recommendations, and effortless enrolment into loyalty initiatives. In this communication, you can present exclusive offers for their next visit.

Communication 67

Communication Book Article Guest Satisfaction 67

Revenue Hub

FEBRUARY 16, 2024

Following the top email marketing trends for 2024 provides the latest techniques for engaging guests and getting the most out of your email communications. With nearly 90% of businesses communicating with customers via email, the content must be well executed to stand out amongst the crowd.

Marketing 89

Marketing Communication Article Presentation 89

Revenue Hub

NOVEMBER 22, 2023

NB: This is an article from CartStack Subscribe to our weekly newsletter and stay up to date Not to mention the ever-present battle with online travel agencies (OTAs), which account for 49% of all online hotel bookings. With OTAs like Expedia and Booking.com spending upwards of $3.5 What is Hotel Marketing Automation?

Marketing 95

Marketing Article Book Presentation 95

SiteMinder

NOVEMBER 16, 2023

The flexibility of hotel meeting rooms allows them to be tailored to the specific needs of the event, whether it’s a boardroom setup for executive discussions or a theatre-style arrangement for larger presentations. It fosters an environment of equality and direct communication, ensuring everyone has an equal voice.

Workshop 98

Workshop Catering Events Presentation 98

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry. Personalized engagement is another area where advanced networks shine.

Customer Service 189

Customer Service Front of House Communication Training 189