The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . Now that the bars are back to normal, the need to train staff for COVID-appropriate behaviour has increased owing to the safety of customers and premium service quality. Correct Usage Of Protective Equipment .

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Training Sanitation POS Systems Communication 52

7 Shifts

OCTOBER 12, 2022

Tip Out Methods and Systems. Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff.

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Server Back of House POS Systems Customer Service 146

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Keep Your Team Connected.

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The Restaurant Times

MARCH 10, 2023

They supervise other servers while also serving their tables. Bartender: The bartender is responsible for fulfilling all beverages ordered from the servers or guests. Server: Servers should be accommodating and welcoming because they engage with customers the most. The answer to the FOH manager.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.

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Pricing Catering Training Marketing 215

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

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Front of House Scheduling Communication Bookkeeping 52

Lithos POS

FEBRUARY 6, 2023

Hence it is of utmost importance for restaurants to prioritize customer experience in all aspects of their operations, from menu design to service quality, from atmosphere and ambiance to staff training. This communication should be simple and straightforward. Developing a customer experience strategy. Collect customer data.

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POS Systems Customer Service Server Blog 40

OpenTable

MARCH 1, 2023

Others got job training or education and started new careers in fields like teaching or logistics. Digital ordering platforms you may already use for takeout can free up servers to focus on guest engagement in the dining room. Many workers found jobs in other industries offering more stability or benefits like health insurance.

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POS Systems Server Reservations Back of House 52

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

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Marketing Training POS Systems Server 123

Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

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POS Systems Training Budgeting Reservations 52

NCC USA

JUNE 28, 2023

A point of sale (POS) system is an essential tool for businesses of all sizes. In this blog, we will walk you through the key features of a POS terminal and how to use it to streamline and grow your business. Processing Transactions Your POS terminal is where all that hard work turns into cash.

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7 Shifts

NOVEMBER 3, 2021

Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Compliance with the standards puts a digital “lock” on your POS system, which prevents any unauthorized individuals from intercepting or accessing your customers' sensitive payment card information.

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Information POS Systems Training Reservations 148

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Help with the POS system to punch orders. Good Communication Skills. Good Memory.

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POS Systems Training Information Communication 52

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Start with a small, focused menu featuring quality ingredients and hiring kind, skillful servers. Use a pos system and 7shifts scheduling.

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Training Scheduling POS Systems Budgeting 134

Les Roches

AUGUST 10, 2023

These roles are typically responsible for hiring, training and managing staff. What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. How can you progress to managerial positions?

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Travel and Tourism Front of House Back of House Hospitality Management 52

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

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POS Systems Scheduling Reservations Communication 158

The Restaurant Times

OCTOBER 16, 2020

Train all your staff accordingly. Install the POS system at the foodservice desk. The method of accepting orders into the POS is straightforward. After punching the orders into the system, one can automatically generate the restaurant KOT.

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POS Systems Kitchen Operations Server Communication 52

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

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POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Especially for the QSR and fast casual markets in which customization drives value for customers, standard POS systems won’t be able to keep up with heightened demand.

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POS Systems Pricing Front of House Marketing 197

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design. Let your compassion and preparedness shine.

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POS Systems Training Strategic Planning Back of House 196

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

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POS Systems Scheduling Front of House Accounting 125

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

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Scheduling Server Communication Training 148

The Restaurant Times

SEPTEMBER 30, 2021

Modern restaurant software systems combine the functions of a computer with a cash register, allowing them to accept credit card payments, print receipts, show information on a user-friendly screen, and act as a service station. A centralised digital ordering system is known as a KDS. Online Payments . Source: ITDM.

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POS Systems Server Information Front of House 98

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. How does a restaurant management system work? Some fall into different categories based on the hospitality segment they serve, configuration, or function.

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Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. How does a restaurant management system work? Some fall into different categories based on the hospitality segment they serve, configuration, or function.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires.

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Scheduling Communication Training Customer Service 113

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Square POS App. Square is one of several options for a restaurant POS and payments software.

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Scheduling Reservations Download Communication 78

7 Shifts

AUGUST 24, 2022

POS Connected Tipping. Many restaurant POS systems come with an option to increase tips through a guest-facing screen with a tip option. When you're working in a counter role rather than as a server, you might have just seconds to interact with a guest. Provide the Guest Experience That Drives More Tips.

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Server POS Systems Communication Presentation 148

Modern Restaurant Management

AUGUST 5, 2020

Instead of sending documents to regional offices, employees can add their documents, sign forms, and undergo training on Delightree. rolled out its contactless ordering and payment features for servers, designed to complement its existing contactless ordering and payment technology for guests. GoTab Adds Features.

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Server Marketing Bookkeeping Document 210

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Human resources oversee hiring, training, and employee relations, fostering a positive work environment that reflects guest satisfaction. Good communication skills in English and a positive personality are prerequisites.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Human resources oversee hiring, training, and employee relations, fostering a positive work environment that reflects guest satisfaction. Good communication skills in English and a positive personality are prerequisites.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

SEPTEMBER 14, 2021

We look forward to what the next 40 years will bring as we continue to lead the way in our communities.” Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years. Annual DEI Training will be required and provided for judges and committee members. ?

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L&D Accounting Marketing POS Systems 173

The Restaurant Times

JUNE 21, 2020

The never-ending cycle of hiring, training, and retaining restaurant staff also affects the customer experience. Conduct additional management training sessions for fostering their career growth. Encourage open communication and consider your staff’s opinions and suggestions while implementing changes in the restaurant.

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POS Systems Training Marketing Server 94

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

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Sanitation Information Marketing Server 215

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. When it’s tough to hire enough servers, you create your business based on that need. Saleem Khatri, CEO of Lavu.

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Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

MAY 27, 2020

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot Installing plexiglass barriers at checkout.

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L&D Sanitation Marketing Download 176

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. Dan O’Connell, CEO of Foodmix Marketing Communications. In order to truly streamline operations and maximize efficiency, restaurants will need POS systems that are increasingly holistic.

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POS Systems Marketing Training Pricing 138