Hospitality Magazine

OCTOBER 4, 2023

It needs preventive maintenance well before summer including cleaning the condenser coils at the back of the fridge units every month, checking the door seals are in good shape, and re-gassing the motors. Air conditioning also needs care and maintenance: dirty filters reduce airflow and make the motors work harder.

Maintenance 130

Maintenance Communication Training Pricing 130

Revenue Hub

JANUARY 10, 2024

Subscribe to our weekly newsletter and stay up to date Three Ways Artificial Intelligence Elevates the Guest Experience in Hospitality #1 Enhanced Communication and Engagement One of the significant impacts of AI in hospitality is its ability to transform communication between hotels and guests.

Communication 89

Communication Maintenance Article Customer Service 89

Hotel Business

AUGUST 1, 2023

Emergency communication systems: At a minimum, hotels are required by law to have reliable emergency communication systems in place within elevators. Our all-inclusive solution includes equipment, installation, maintenance and 24/7 monitoring at our own Emergency Dispatch Center. Talk to an expert. Need to pass inspection?

Maintenance 98

Maintenance Guest Satisfaction Communication Back of House 98

Modern Restaurant Management

MARCH 3, 2022

Considering one small lapse in cleanliness can have a domino effect on a business, it’s important to consider facility maintenance best practices that support guest satisfaction. For these reasons, investing in restroom maintenance is key. Communicate Your Cleaning Steps for Success. These include: 1.

Maintenance 196

Maintenance Front of House Communication Guest Satisfaction 196

Hotel Business

APRIL 1, 2024

Among the services provided by the CoralTree Residence Collection are owner relations and renovation services; accounting and financial services; guest/concierge services; front desk and amenity management; maintenance and capital project oversight; marketing; distribution and pricing; housekeeping; asset management; and procurement.

Procurement 111

Procurement Concierge Housekeeping Maintenance 111

Hotel Business

SEPTEMBER 5, 2023

It depends, according to the law firm of Wolf & Pravato : The lifeguard on duty The hotel The property owner A maintenance company An equipment manufacturer In cases of litigation, an employee (like a lifeguard) is not usually the one who is sued. Schedule regular pool maintenance and repairs.

Maintenance 69

Maintenance Communication Accounting Scheduling 69

Hotel Business

JULY 25, 2023

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings: Power outages: Elevator code requires a 4-hour battery backup.

Communication 52

Communication Maintenance Information Events 52

SiteMinder

OCTOBER 11, 2022

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Hotel maintenance positions. Maintenance technician.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Lodging Magazine

MAY 25, 2023

In this role, Dajani will be responsible for leading the maintenance of new real estate development prospects and more. Aimbridge Hospitality has appointed marketing and communications executive Stephanie Peterson to its newly created senior […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.

Maintenance 52

Maintenance Business Development Communication Magazine 52

Modern Restaurant Management

DECEMBER 22, 2021

Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. Alerting operators of upcoming maintenance, errors or equipment failure. They also can send alerts directly to your email or smartphone via an app or a text.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

Hotel Business

MARCH 16, 2023

In this scenario, the hotel requires minimal equipment for cloud communications. Let’s look at the barriers to moving ahead with new cloud communication technology. Let’s look at the barriers to moving ahead with new cloud communication technology. Likely your hotel fits in the first scenario.

Maintenance 59

Maintenance Communication Budgeting Definition 59

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

Revenue Hub

SEPTEMBER 1, 2023

Communicate tourist taxes, added services, amenity pricing and any other sales tax. Noise Noise complaints can be expected whenever many people share walls and communal areas. Or perhaps there’s a maintenance issue in the room, such as a leaky faucet.

Guest Satisfaction 105

Guest Satisfaction Housekeeping Maintenance Pricing 105

Revenue Hub

SEPTEMBER 4, 2023

The same can be applied to preventative maintenance as hotel operations technology can show the usage and repair frequency of certain assets which helps to inform future purchasing decisions. Housekeeping and maintenance data can also be used with occupancy data to forecast and plan maintenance operations.

Housekeeping 87

Housekeeping Maintenance Pricing Information 87

Revenue Hub

JANUARY 22, 2024

Costs include commissions paid to online travel agencies, booking engine maintenance, and promotions to encourage bookings. However, there may be minor expenses related to pre-arrival communications to enhance the guest’s anticipation and satisfaction. Prepare : CAC Allocation: Low. Remember and Return : CAC Allocation: Moderate.

Book 89

Book Maintenance Communication Article 89

Modern Restaurant Management

FEBRUARY 2, 2024

Moreover, a solid network infrastructure enables real-time communication tools to enhance coordination between the front-of-house and kitchen staff, leading to quicker service times and a more synchronized dining experience. This data can be used to make informed decisions about staffing, menu changes, and promotional offers.

Customer Service 189

Customer Service Front of House Communication Training 189

Hotel Business

JULY 19, 2023

Your housekeeping and maintenance staff will likely bear the brunt of the responsibility in the immediate aftermath of encounters between bed bugs and guests. This summer’s bed bug surge will unfortunately put additional strain and stress on your employees.

Housekeeping 98

Housekeeping Maintenance Communication Article 98

Hotel Business

SEPTEMBER 7, 2023

After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D.

Guest Satisfaction 111

Guest Satisfaction Maintenance Communication Training 111

SiteMinder

OCTOBER 10, 2023

This includes fixed costs like rent or mortgage, salaries, and utilities, as well as variable costs like supplies, maintenance, and marketing. Fixed and variable costs – Regularly review both fixed and variable costs, including staffing, utilities, maintenance, marketing, and distribution costs.

Pricing 59

Pricing Maintenance Communication Marketing 59

Hotel Owner

MARCH 13, 2023

The ESG Champions include employees from all departments who meet monthly to review, agree and communicate projects and initiatives that can help reduce the impact the business has on the planet.

Maintenance 105

Maintenance Communication Marketing 105

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Owner

MARCH 10, 2023

Provide clear expectations Clear communication is essential for managing staff during busy periods. Hold regular meetings to communicate expectations and provide updates. Make a list of tasks based on urgency and importance and communicate this to staff members.

Communication 52

Communication Housekeeping Training Maintenance 52

Hotel Business

OCTOBER 2, 2023

Make sure your fitness vendors provide you with a comprehensive maintenance contract. Precautions like that could save your establishment thousands of dollars in maintenance and repairs, and most importantly, prevent future accidents. Perform quality control. Invest in staff.

Maintenance 116

Maintenance Housekeeping Sanitation Blog 116

Hotel Owner

MAY 25, 2023

For example, AI-powered chatbots and virtual assistants can provide guests with tailored recommendations for local attractions and activities, while also improving communication between staff and guests by allowing additional channels to open up.

Training 102

Training Maintenance Communication Hospitality Management 102

Modern Restaurant Management

JULY 26, 2023

With skilled labor costs continuing to rise, Papa Johns’ small footprint addresses this issue as it reduces build-out expenses, as well as rent and common area maintenance (CAM) costs. When making real estate decisions, brands must consider consumer behaviors and effectively communicate brand identity.

Maintenance 88

Maintenance Catering Communication Marketing 88

SiteMinder

MAY 16, 2023

This reduces maintenance costs and prolongs the property’s lifespan. Optimisation of Operations The midterm segment requires way lower maintenance compared to the short term, particularly when it comes to booking management, check-ins, and check-outs. You can also manage your own direct booking engine with a channel manager.

Book 105

Book Maintenance Scheduling Blog 105

Revenue Hub

JULY 24, 2023

Cost Savings : Closing during the lowest demand season can save on variable costs such as labor, utilities, food and beverage supplies, and daily maintenance expenses. Maintenance and Renovations : This closure period can be used effectively for maintenance, renovations, or upgrades that might be disruptive while guests are present.

Maintenance 83

Maintenance Travel and Tourism Special Events Guest Satisfaction 83

Modern Restaurant Management

SEPTEMBER 29, 2020

Finally, moving all non-essential in-person communication to a messaging app (preferably one that lives within your scheduling and time tracking tool) means employees can have a direct line to their co-workers and managers. Another plus: It can save you money. Considerations Before Implementing.

Scheduling 197

Scheduling Back of House Communication Front of House 197

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

Revenue Hub

FEBRUARY 9, 2023

Most importantly, how can hotels ensure that they are upholding sustainability standards and effectively communicating them to stakeholders and customers? Here is a breakdown: Planet: Your hotel must significantly reduce its environmental impact through green best-practices in maintenance, services, logistics, products, and supplies.

Travel and Tourism 95

Travel and Tourism Article Maintenance Communication 95

7 Shifts

AUGUST 3, 2023

AM to PM communication With 7shifts' team messaging tools , Hugo's has seen an 81% increase in chat engagement amongst staff. The management team also adds a few more points of context: Weather reports Customer complaints Maintenance issues Employee issues "That comes in very handy because it keeps an accurate log," says Elmassian.

Scheduling 78

Scheduling Bookkeeping Communication Maintenance 78

Revenue Hub

MARCH 30, 2023

When it comes to guest communications, AI chatbots and virtual assistants will continue to mature and be able to easily respond to basic guest questions, reducing the need for staff members to answer and allowing them to focus on more strategic tasks.

Maintenance 79

Maintenance Article Communication Pricing 79

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Modern Restaurant Management

DECEMBER 27, 2019

Conducting regular maintenance in-house and purchasing a maintenance package with a service company can extend the life of your equipment. Restaurant owners who have a regular maintenance package reap big savings in downtime and money. Simply by being proactive, the owner saved himself a lot of time, money and headache.

Maintenance 179

Maintenance Information Scheduling Communication 179

Hotel Owner

MARCH 9, 2023

Communicate with guests and staff Communicating with guests and staff about the situation and providing updates on the status of repairs is important in managing their expectations and minimising the impact of the leak on their stay. Take photographs and videos of the damage and keep a record of any expenses incurred.

Document 52

Document Maintenance Communication Information 52

Revenue Hub

OCTOBER 14, 2022

Two-Way Communication. Most commonly performed through email and SMS, these digital conversations allow independent operators to maintain communications at a scale that was once only possible at the big brands.

Book 86

Book Housekeeping Communication Information 86