Revenue Hub

JULY 25, 2023

So, it’s important to make the most of every interaction with users on your direct channel, even the ones that aren’t quite ready to complete their reservation. Collecting contact information to keep an open line of communication with potential guests is key in fostering connections and boosting your future conversion rates and revenue.

Book 75

Book Communication Article Information 75

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Online reservation and efficient order management systems, powered by a reliable network, also contribute significantly to customer satisfaction.

Customer Service 189

Customer Service Front of House Communication Training 189

Revenue Hub

AUGUST 29, 2023

In today’s competitive hospitality landscape, generating revenue goes beyond just room bookings. Subscribe to our weekly newsletter and stay up to date They establish a direct line of communication with guests, enabling tailored upsell propositions, personalized cross-sell recommendations, and effortless enrolment into loyalty initiatives.

Communication 69

Communication Book Article Guest Satisfaction 69

Revenue Hub

NOVEMBER 22, 2023

Hotel marketing automation is growing in popularity, as hotel marketers are continually pressured to adapt to the evolving digital marketing landscape. Hotel marketing automation refers to the use of specialized software to streamline and optimize all communication with past, present and potential guests.

Marketing 96

Marketing Article Book Presentation 96

Revenue Hub

OCTOBER 9, 2023

In today’s fiercely competitive hospitality landscape, decisions rooted in data are the backbone to success. For example, your data might show a trend of a specific type of guests adding certain spa services to their reservation. Using this information, you could create a package that already brings those two services together.

Article 88

Article Information Reservations Communication 88

Hotel Business

MAY 16, 2023

From adopting a modern unified communications stack to an accelerated migration toward cloud-based solutions, technology plays a pivotal role in the hospitality industry by ensuring the best service possible. To address that, industry leaders must adopt these technology trends to drive growth and manage customer expectations.

Communication 59

Communication Reservations Back of House Book 59

Revenue Hub

FEBRUARY 15, 2023

While the industry landscape has changed since then, one thing is still true. Communication within teams and across departments is an essential part of that. In this situation, cash reserves must be managed carefully. Even in lean times, travel remains on people’s minds. So how can you prepare?

Article 88

Article Budgeting Reservations Communication 88

Modern Restaurant Management

NOVEMBER 14, 2023

" or following a reservation, inquire, "Tell us about your recent reservation experience." Respect frequency limits : Adhere to industry guidelines and best practices for text message communication frequency to prevent spam concerns and maintain customer trust. Transparency can reduce opt-out rates.

Communication 189

Communication Reservations Information Budgeting 189

InnQuest

JULY 29, 2022

The transformation brought about by the digital era has modernized and refined the hotel industry landscape and factors contributing to its growth to a large extent. Direct channels include a hotel’s website, walk-ins, reservations made via telephone, etc. One such powerful strategy is the hotel distribution strategy.

Reservations 130

Reservations Book Pricing Information 130

Metasphere

SEPTEMBER 4, 2023

Enhanced Guest Satisfaction In the fiercely competitive hospitality landscape, guest satisfaction is paramount. From room preferences and special requests to spa appointments and dining reservations, guests can curate their stay to align with their preferences.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

eZee Absolute

AUGUST 29, 2023

From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest. It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

NOVEMBER 29, 2022

To communicate them successfully, be clear and use messaging associated with this festive period. Visitors can combine multiple perks for their reservation, such as early booking, family offer, longer stay advantages, etc. Message promoting festive activities during guest’s stay. One gift is good, two is even better.

Book 79

Book Communication Reservations Article 79

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. At a time when operational costs are rising, it is more important than ever to secure reservations and fill rooms by providing an exceptional customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

OCTOBER 6, 2022

They level up their wellness offerings by including a massage with every stay for any reservation made on their direct channel, such as their “Romantic Parentheses,” including breakfast and round trip airport transfers to sweeten the deal. Layer encouraging users to book a package. Comwell Borupgaard. Abama Hotel.

Travel and Tourism 88

Travel and Tourism Book Reservations Article 88

InnQuest

JULY 11, 2022

Recent times have seen modern, online marketing strategies revolutionize the landscape of the tourism and hospitality industry. As a result, the need to adapt to this transforming industry landscape has become all but a necessity for hoteliers across the globe. to engage the customers and boost sales.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Revenue Hub

JUNE 21, 2023

Embrace the summer vibe with vibrant visuals, showcasing sun-kissed beaches, lush landscapes, and stunning sunsets where guests can create memorable moments at your property. Clearly communicate that the best rates and exclusive offers can be found directly on your website, ensuring guests get the most value for their summer holidays.

Book 86

Book Article Pricing Catering 86

eZee Absolute

OCTOBER 16, 2023

Today their technology suite comprises of eZee Frontdesk, eZee Centrix, eZee Reservation, and a handful of other products. Increased Bookings and Revenue: eZee’s reservation management system eliminated the chaos of overbookings and cancellations, leading to increased bookings and improved revenue.

Guest Satisfaction 52

Guest Satisfaction Travel and Tourism Book Reservations 52

Blue Magnet Interactive

DECEMBER 20, 2023

The Power of Strategic Marketing in the Hotel Industry In the fast-evolving landscape of the hospitality industry, hotels find themselves navigating through a digital realm where competition is fierce, and every click matters. Welcome to the era where strategic marketing is not just an option but a necessity.

Marketing 52

Marketing Training Book Budgeting 52

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Table management functionality is essential in these environments, allowing hosts to efficiently manage seating and reservations.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

APRIL 11, 2023

Additionally, integrating online reservation and ordering systems streamlines the customer experience, allowing them to book a table or place an order at their convenience, without needing phone calls or in-person visits. This allows you to communicate directly with interested customers, share updates, and promote special offers or events.

POS Systems 52

POS Systems Reservations Information Definition 52

SiteMinder

NOVEMBER 30, 2023

Now online travel agents (OTAs), hotel websites, and social media dominate the travel landscape. This would remain so throughout the booking journey and their stay, whereby they’d require the hotel to maintain a constant level of communication and keep a record of travel preferences.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Revenue Hub

DECEMBER 1, 2022

Revenue management technologies are increasingly common across the APAC hotel landscape, but each level of a hotel’s ownership and management has different needs from an RMS. It needs to consider all ancillary spending from online reservations to check-out, food service to spa services, guest rooms to gift shop, and more.

Pricing 82

Pricing Marketing Information Strategic Planning 82

SiteMinder

FEBRUARY 28, 2023

Comparing the pre and post-COVID landscape shows us that things are even more different now. With pricing insights and business intelligence tools you’ll be able to operate in real-time to ensure you can maximise both booking volume and individual reservation revenue. How can SiteMinder help?

Travel and Tourism 105

Travel and Tourism Book Marketing Communication 105

Blue Magnet Interactive

OCTOBER 27, 2023

The landscape of the hotel industry in 2024 is evolving rapidly, with an unmistakable tilt towards the digital sphere. Budget: $500-$2,000/ month Paid Search Ads Pay-Per-Click Ads How much a hotel allocates for media advertising hinges on its market’s competitive landscape and the campaign’s goals.

Budgeting 52

Budgeting Marketing Blog Book 52

eZee Absolute

SEPTEMBER 13, 2023

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. Hotels are proactively adapting to this evolving landscape by offering flexible workspaces, high-speed internet access, and business-friendly amenities. Competition The competitive landscape matters.

Book 59

Book Catering Marketing Guest Satisfaction 59

SiteMinder

FEBRUARY 8, 2024

Secure and retain Chinese travellers with SiteMinder Automatic listing updates, streamlined guest communications, a multi-lingual website and direct booking feature - and that’s just the start. Comparing the pre and post-COVID landscape shows us that things are even more different now. Learn more What are Chinese tourists looking for?

Marketing 52

Marketing Travel and Tourism Book Catering 52

EATER

NOVEMBER 1, 2022

Rather than addressing the real problem, the restaurants are now looking for new ways of getting around labor issues,” said Anthony Advincula, director of communications for Restaurant Opportunity Center (ROC) United, an organization that fights for the rights of restaurant workers across the U.S. Post-COVID Landscape.

Server 114

Server Communication Back of House Download 114

SiteMinder

AUGUST 29, 2023

For example, housekeeping can communicate directly with the front desk system from a mobile device and check which rooms need cleaning or servicing, and which ones are occupied. Upfront costs will also be reduced without the need for any physical hardware. How does a booking engine cut costs and increase revenue?

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Communication: Maintain open lines and avoid silos with stakeholders and departments to ensure everyone is aligned with revenue goals and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

JANUARY 23, 2024

Imagine carrying out your duties amid the stunning landscapes you would find in places such as the Seychelles or Fiji, where turquoise waters meet ivory sands. Proficiency in reservation systems and digital tools can help you land better roles with higher salaries.

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

SiteMinder

OCTOBER 9, 2022

From a personality standpoint, expect a revenue manager to be a strong problem-solver, who brings creative solutions and who is able to communicate complex scenarios to others with ease. This includes historic performance data as well as future reservations, measured in pick-up and pacing. Skills & Characteristics.

Pricing 59

Pricing Information Blog Reservations 59

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. We’re looking for a revenue manager that has a full understanding of operations, cost control and, more importantly, the distribution landscape. You need to have specialists.

Reservations 111

Reservations Pricing Communication Marketing 111

InnQuest

AUGUST 15, 2023

At a glance: – Understanding the Hotel Channel Management Landscape – What Is A Hotel Channel Manager? Each OTA has its own system, interface and requirements for updating room availability, rates and reservations. Staff should efficiently navigate the system and manage reservations.

Reservations 130

Reservations Book Property Management Pricing 130

eZee Absolute

NOVEMBER 8, 2023

The hospitality landscape is evolving, and in this dynamic environment, your ability to provide top-notch services while optimizing your operations has never been more critical. Smart Room Controls: With 5G, guests can enjoy intuitive and responsive smart room controls. Immersive In-Room Entertainment : Gone are the days of in-room cable TV.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

eZee Absolute

AUGUST 10, 2023

According to a study by McKinsey, 76% of customers will buy from a brand that personalizes their marketing communications and 78% will repeat their purchase. And to reach out to maximum guests it is important that you communicate it through your campaign. This means hyper-personalizing your campaigns has higher chance of success.

Marketing 52

Marketing Book Budgeting Information 52

Synergy Suite

FEBRUARY 7, 2023

Payment Processing Equipment Payment processing equipment includes devices such as credit card readers, NFC (Near Field Communication) terminals, and barcode scanners, allowing for various payment methods to be accepted. Cash Register or Cash Drawer This component securely stores cash and provides a physical point for cash transactions.

POS Systems 52

POS Systems Definition Server Information 52