Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded.

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Sanitation Communication Property Management Training 206

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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Sanitation Communication Catering Accounting 197

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms.

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Training Communication Sanitation Document 218

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. Will you be taking temperature scans?

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Sanitation Communication Information Training 197

Modern Restaurant Management

SEPTEMBER 1, 2020

Make Staff Training a Priority. The most successful operators make an early and ongoing commitment and investment in staff training. Contactless ordering and payment platforms will make it easier for your guests to communicate with you. For example, when guests order for themselves, they experience fewer order errors.

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Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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Communication Sanitation Marketing Budgeting 147

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. Safety and Sanitation. This is not the proper place for full training. Immediate concerns.

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Training Server Sanitation Information 153

Hotel Business

OCTOBER 2, 2023

Staff members are trained to constantly be on the lookout for risks throughout the facility and either take steps to eliminate the risk or inform management. Remind guests that they need to sanitize and return the equipment after use, and to keep the floor clear. Post signs. Don’t invest in too much equipment.

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Maintenance Housekeeping Sanitation Blog 116

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

The Restaurant Times

JULY 5, 2020

Not only must the staff be trained to follow the new safety guidelines, but restaurants must also be mindful of various customer touchpoints that may present risks. A reduced menu will make life easier for your staff and help them focus on maintaining proper sanitation and serving the customers in a hygienic environment. .

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Sanitation Communication Front of House Pricing 90

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Back of House 189

Back of House Front of House Information Reservations 189

Synergy Suite

JANUARY 13, 2023

Whenever a new employee starts working at your business, there is a lot of training material to cover. One of the best ways to help your new employee to love their new job is to make sure that the onboarding process and initial training is well thought-out and smooth. Training Materials and Expectations.

Training 52

Training Scheduling Document Regulatory Compliance 52

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

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Sanitation Information Marketing Workshop 185

Modern Restaurant Management

JULY 30, 2020

Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left?

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Training Sanitation Document Server 188

Modern Restaurant Management

JULY 30, 2020

Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left?

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Training Sanitation Document Server 162

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

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Sanitation Information Marketing Workshop 197

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Back of House 88

Back of House Front of House Information Reservations 88

Modern Restaurant Management

NOVEMBER 2, 2023

Training and education are imperative. Not implementing proper cleaning and sanitizing procedures can be a big issue. Many restaurant owners may not understand the difference between cleaning and sanitizing and may not have a proper cleaning schedule in place.

Sanitation 189

Sanitation L&D Training Book 189

Smart Brief Hospitality

NOVEMBER 20, 2020

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Trains across the world are embracing similar technology.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52

Modern Restaurant Management

DECEMBER 17, 2020

However, Americans are open to new solutions, including air sanitizers that can clean the air within a close proximity. 64 percent would be more likely to eat outside at a restaurant with an air sanitizer on every table. 44 percent would be willing to pay $5 more per table to have an air sanitizer device at a restaurant.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Smart Brief Hospitality

NOVEMBER 20, 2020

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. Trains across the world are embracing similar technology.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

JUNE 8, 2020

Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Cleaning/sanitizing/disinfecting. We’re open.

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Sanitation Communication Download Document 202

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. However, creating your own internal standards has two advantages: You can consistently inform your employees on how to behave. across your franchises.

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Back of House Communication Sanitation Front of House 215

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Sanitation 189

Sanitation Communication Reservations Server 189

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Sanitization and cleaning ?? Book a demo to learn more.

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Sanitation Scheduling Menu Planning Blog 147

Modern Restaurant Management

APRIL 2, 2020

That’s why we're joining forces with PepsiCo, Tripadvisor, DoorDash, and Postmates to make a swift and meaningful impact for the foodservice community and its hourly workers in their time of need.” Customers can also sign up on the website to receive email updates as new information is posted on the site.

Information 206

Information Communication Training Marketing 206

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

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Sanitation Customer Service Information Server 212

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. And what better way to source that information than from your employees themselves? Communicate Company Goals and Values.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

NOVEMBER 25, 2020

Their employees are washing their hands frequently and placing hand sanitizers around their establishment for employees and guests to use. Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– with all contact information compiled.

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Training Communication Sanitation Information 221

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

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Sanitation Information Marketing Server 215

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. All of this (and more!)

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen.

Travel and Tourism 180

Travel and Tourism Communication Training Sanitation 180

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. For all loans below $150,000, SBA is releasing all of the above information except for business names and addresses. Uber To Acquire Postmates. 350,000-1 million. $1-2

Accounting 192

Accounting POS Systems Information Sanitation 192

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Again, hiring software (or at the very least – an abundance of communication with candidates) tends to make this less of an issue.

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Server Scheduling Portion Control Customer Service 145