Revenue Hub

JANUARY 11, 2024

By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics. This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making.

Guest Satisfaction 81

Guest Satisfaction Pricing Guest Retention Catering 81

Revenue Hub

AUGUST 22, 2023

By offering upgrades or additional services at the right moment during the booking process, hotels can improve a guest’s event experience and expectations while boosting earning potential and informing future decision-making. What could that look like in practice?

Pricing 85

Pricing Events Book Guest Retention 85

SiteMinder

FEBRUARY 29, 2024

Food and beverage management for events : Coordinating catering needs, menu planning, and service timing for events. Guest relations Advanced customer service skills : Focusing on personalised guest interactions, anticipating needs, and exceeding expectations.

Training 52

Training Customer Service Guest Satisfaction Communication 52

eZee Absolute

AUGUST 10, 2023

By customizing campaigns for families and solo travellers, hotels can provide amenities, services, and experiences that cater to their specific requirements, enhancing overall satisfaction and loyalty. Loyalty Programs Loyalty programs play a crucial role in guest retention.

Marketing 52

Marketing Book Budgeting Information 52

Blue Magnet Interactive

MARCH 17, 2020

Your hotel guests change constantly and so do their wants and needs. Ensuring that your hotel evolves along with your guests and paying attention to detail can pay huge dividends in the hospitality industry. If you are catering your hotel’s website to the right audience with your unparalleled amenities, you can not lose.

Presentation 52

Presentation Information Guest Retention Catering 52

Modern Restaurant Management

AUGUST 5, 2020

. “The TableUp team are experts in restaurant CRM, loyalty, and guest engagement and, like all of us, are deeply passionate about the industry and the success of their customers. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Server 211

Server Marketing Bookkeeping Document 211

Revenue Hub

MAY 18, 2023

The reliance remains heavily on manual processes, outdated systems, and disjointed software solutions, which can lead to inefficiencies, errors, and poor guest experiences. Leverage Word of Mouth Hotels can leverage the power of word of mouth to reduce costs by increasing guest retention and decreasing marketing expenses.

Front Desk Operations 80

Front Desk Operations Cost Reduction Book Training 80