Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 30, 2023

Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

JULY 11, 2023

In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.

Special Events 40

Special Events Customer Service Marketing Hospitality Management 40

Les Roches

MAY 9, 2023

A virtual event can be considered to cut down costs. Vendor and supplier coordination: From catering services to event entertainment providers, you’ll need to research potential suppliers and make sure that they can deliver what is promised. Do you want to break into the events management industry?

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Events Event Coordination Budgeting Hospitality Management 52

Revenue Hub

APRIL 11, 2023

Guests seeking personalized experiences: Some guests may book directly through the hotel’s website, believing it allows for more customized service or special requests. This allows hotels to prioritize and allocate resources to the channels that cater to their target audience.

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Book Information Reservations Catering 77

The Restaurant Times

MARCH 17, 2023

Restaurant Menu Some restaurants may view their customers as picky eaters. Still, consider it as catering to various dietary requirements to attract a larger clientele. Instagram: Post attractive photos of your food, mention your daily specials, or give viewers a peek inside your restaurant.

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Special Events Events Information Marketing 52

Les Roches

MARCH 16, 2023

Are you passionate about helping people locate high-quality accommodation that caters to their needs? They may be looking to book a trip for a honeymoon, wedding, or special event. Do you dream of a career within the luxury travel sector? If so, a career as a luxury hotel advisor could be for you.

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Travel and Tourism Training Hospitality Management Catering 52