Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

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Guest Services Definition Customer Service Concierge 52

Les Roches

MAY 9, 2023

Budgeting and financial planning: An event budget will help ensure that you stick to your spending plan and that all expenses are accounted for. Venue selection: This is one of the most important elements for a successful event. A virtual event can be considered to cut down costs. This list is not exhaustive.

Events 52

Events Event Coordination Budgeting Hospitality Management 52

Les Roches

JULY 11, 2023

In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.

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Special Events Customer Service Marketing Hospitality Management 40

The Restaurant Times

MARCH 17, 2023

Restaurant Menu Some restaurants may view their customers as picky eaters. Still, consider it as catering to various dietary requirements to attract a larger clientele. Additionally, you can use holidays and other special occasions to encourage customers to visit your restaurant and celebrate.

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Special Events Events Information Marketing 52