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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

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Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort. As customers can physically inspect products prior to purchase, they can get an immediate sense of quality assurance.

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Corporate events management

Les Roches

A virtual event can be considered to cut down costs. Vendor and supplier coordination: From catering services to event entertainment providers, you’ll need to research potential suppliers and make sure that they can deliver what is promised. Discover how this degree can transform your career.

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Customers vs consumers and their impact on hospitality

Les Roches

The term ‘customer’ and ‘consumer’ are often used as if they were interchangeable, but there are important differences between the two. If you’re looking for a career in hospitality management , it’s important to be aware of the differences so you can tailor your approach when it comes to customers vs consumers.

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How To Become a Luxury Hotel Advisor

Les Roches

Are you passionate about helping people locate high-quality accommodation that caters to their needs? They may be looking to book a trip for a honeymoon, wedding, or special event. Specializations Your chosen career path may see you specialize in a particular role, such as hospitality management.