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Five Surprising Trends that Country Club Event Planners Need to Know About in 2024

Horizon Hospitality

Having an “unplugged” ceremony is a common request that can easily be accommodated through proper signage and communication from event staff. Country Clubs need creative and organized event planners to execute these events. After the dust settled, what has changed in the way people celebrate? Contact us to learn more.

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Maximize Return on Experience (ROE) with Data Driven Marketing

Revenue Hub

Increasing ROE on Property With a robust tech stack and complete guest information, properties can continue to communicate with guests while they are on-site via their preferred communication channel (messaging or SMS). Properties can offer a discount on spa services or special event tickets based on their history and interests.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

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Maximizing Return on Experience (ROE) Through Data-Driven Marketing

Revenue Hub

Increasing ROE on Property With a robust tech stack and complete guest information, properties can continue to communicate with guests while they are on-site via their preferred communication channel (messaging or SMS). Properties can offer a discount on spa services or special event tickets based on their history and interests.

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How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. For example, extra help might be needed to prepare, deliver, and serve catering.

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What Is A Restaurant CRM System And Why Do You Need One?

The Restaurant Times

Furthermore, it is a great marketing tool that facilitates personalized marketing campaigns and effectively communicates the offers and discounts of your restaurant. . Personalized emails can also be sent to them based on their eating behaviour or special events like birthdays or marriage anniversaries. Seeks Feedback.

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Product vs service: unveiling key differences

Les Roches

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.