7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. Need a Holiday Work Schedule? Implementing a Holiday Work Schedule. Does Your Restaurant Need a Holiday Work Schedule? Table of Contents. Gathering Employee Availability & Feedback.

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Scheduling Communication Events Training 148

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. It's a saving grace when things get unexpectedly busy or when a team member calls in sick at the last minute. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. What is On-Call Scheduling?

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Scheduling Server Communication Back of House 148

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 148

Scheduling Server Front of House Back of House 148

Modern Restaurant Management

JUNE 13, 2022

From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Pen-and paper schedules are behind us – or at least you’d think. Reduce Wage Costs.

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Scheduling Competitive Analysis Communication Customer Service 219

7 Shifts

MAY 13, 2021

On the surface, the natural organization of an Excel or Google Sheets spreadsheet makes sense for creating shift schedules. But once you put that schedule out into the world, it tends to break down. Your once perfectly organized Excel schedule is unrecognizable from when you first made it—and you have to do it all over again next week.

Scheduling 167

Scheduling Document Accounting Communication 167

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

AUGUST 3, 2023

We spoke with Jason Elmassian, general manager of Hugo's Studio City, to learn about how 7shifts has changed their business. Hugo's is also a business that employs performers and artists who may need to cover a shift at the drop of a hat to catch an audition. Problem Hugo's opened when bookkeeping was done in physical books.

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Scheduling Bookkeeping Communication Maintenance 78

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. So, what exactly is the 9/80 schedule, what are its benefits, and how can it work in your restaurant? What is a 9/80 Work Schedule?

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Scheduling Front of House Budgeting Communication 158

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? What is Predictive Scheduling? Table of Contents.

Scheduling 148

Scheduling Food Operations Communication Training 148

Modern Restaurant Management

MAY 30, 2023

Here are three strategies to set your business and team up for a successful, profitable season. Reduce Costs by Maximizing Employee Scheduling Times of stress and uncertainty often call for a brief pause and a deep breath. Then work to better match scheduling to the ebbs and flows of customer demand.

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Scheduling Communication Bookkeeping Training 179

Modern Restaurant Management

JUNE 22, 2020

Restaurants that smartly capitalize on texting communication best practices should enjoy boosts across the board—in more repeat customers, better service and a more intelligent (and faster) delivery for internal staff communications. Timing Is Everything.

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Communication Reservations Information Marketing 203

Synergy Suite

MAY 2, 2023

Every restaurant business wants to ensure that their employees are satisfied. One of the most important factors that determine their satisfaction is how they are scheduled: how many shifts they’re scheduled for, how long the shifts are, how often they change without much notice, and more. What is Restaurant Scheduling Software?

Scheduling 52

Scheduling POS Systems Communication Reservations 52

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

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Scheduling Accounting Communication Server 208

7 Shifts

MAY 28, 2021

Scheduling 100 employees across 10 locations ??. To make the schedule there, she would “make it up on my iPad with my Apple pencil and kind of fill it out that way every day,” says Megges. To make the schedule there, she would “make it up on my iPad with my Apple pencil and kind of fill it out that way every day,” says Megges.

Scheduling 148

Scheduling Accounting Communication Book 148

Les Roches

MAY 22, 2023

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. Then, anytime a customer deals with the business, they’ll always have a positive experience.

Communication 52

Communication Training Information Customer Service 52

Horizon Hospitality

MAY 6, 2024

Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy. Passive candidate communication must be friendly, and interview scheduling must be convenient for candidates.

Communication 130

Communication Scheduling Information 130

Modern Restaurant Management

MARCH 19, 2024

With AI we have all the positive areas to improve service but we must begin acknowledging that the ability of machines to replace every human position and all guest interactions may pose a threat to the long-term vitality of businesses. For this reason we must uncover a way to bridge that gap. What's Lacking in the Dining Experience?

Communication 197

Communication Training Scheduling 197

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

Horizon Hospitality

APRIL 29, 2024

That number only increases for small businesses, like many restaurants and hotels, who do not have a dedicated HR department. Openly communicate business performance and future growth plans. Get Employee Input Have open channels of employee/employer communication, and ensure it flows both ways.

Communication 130

Communication Scheduling 130

7 Shifts

JUNE 28, 2023

With expansion on the horizon, Chulita turned to 7shifts to help them manage their growing business. Because of this communication bottleneck, scheduling was a "nightmare," and there was an overall dissatisfaction amongst staff, especially in the front of house, when requesting time off.

Server 78

Server Front of House Scheduling Communication 78

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent).

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Communication Scheduling Presentation 210

Les Roches

DECEMBER 28, 2022

Then a career in communications could be for you. A communications manager is a critical role and plays an important role in promoting an organization, its people, products, and services – both internally and externally — through expertly-designed and executed communications strategies. What is a communications manager?

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Communication Blog Customer Service Marketing 52

Modern Restaurant Management

APRIL 4, 2023

As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities. This typically includes creating staff schedules based on sales forecasts, trimming labor during slow times, and providing managers with more control – and accountability.

Scheduling 167

Scheduling Communication Events Accounting 167

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. Often, this leads to rushed, poor communication between managers and employees, which in turn creates frustration among staff and even disgruntlement.

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Communication Scheduling Training Sanitation 198

The Restaurant Times

JUNE 9, 2020

It is thus essential that restaurateurs have a systematic way to schedule their shifts. To help you get the most out of your workforce, we have made you a list of features that you should be looking for while choosing an ideal scheduling software. What to consider before choosing an ideal employee scheduling software.

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Scheduling Guest Services Communication Blog 81

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. That said, this time of year is still expected to be profitable for restaurants and an opportunity to drive even more business. Here are six ways restaurants can drive business over the holidays. Promo Cards.

Marketing 216

Marketing Scheduling Communication Information 216

7 Shifts

AUGUST 26, 2019

Beyond brewing, Shawn & Ed also host private events in their historic building—leaving them with more scheduling complexity than most other brewing companies. Building schedules in a few clicks With a brewery, taproom, and events to handle, Shawn & Ed were struggling with their spreadsheet-style scheduling process.

Scheduling 84

Scheduling Events Communication Information 84

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. When it comes to finding ways to stay afloat, many businesses have become exceptionally creative. Communication and transparency. Rethink Scheduling. Switch to flexible scheduling. Add a tech solution.

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Scheduling Communication Catering Training 198

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 179

Communication Accounting Scheduling Presentation 179

Les Roches

DECEMBER 29, 2023

Emotional engagement has emerged as a potent factor in business, shaping customer loyalty and employee performance. Companies are progressively recognizing its significance in cultivating a thriving business. What Is emotional engagement in business? But what exactly makes emotional engagement so crucial?

Communication 52

Communication Workshop Guest Satisfaction Catering 52

7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Once you find your ideal candidate, their information is automatically filled into 7shifts so you can get your new hires on the schedule instantly, without the extra work. Vacation & Summer Schedules. Onboarding (beta). Shift Pool.

Scheduling 156

Scheduling Document Special Events Communication 156

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

SEPTEMBER 29, 2020

Next, posting a paper-based schedule in one communal spot (like a breakroom) forces employees to come into the workplace to see when they’re going to work. They might even have to come back when the schedule changes or when they need to request time off. Such a practice can cause a significant amount of risky contact.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Hotel Owner

MARCH 10, 2023

Any hotel owner knows how busy certain periods of the year are for the industry. So if you ever wondered how to deliver good customer service even during those busy times, here’s eight ways to do so. Provide clear expectations Clear communication is essential for managing staff during busy periods.

Communication 52

Communication Housekeeping Training Maintenance 52

Modern Restaurant Management

MARCH 13, 2020

So the best way for restaurants to remain relevant, stay in business and stay connected to their customers is to increase delivery and pick up orders. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Please discourage or suggest limits this right now.

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Server Reservations Communication Presentation 200

7 Shifts

FEBRUARY 4, 2021

From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID. He baked for a living, and he eventually wanted to take doughnuts and start his own doughnut business, but he didn't really have the business knowledge to do so.

Scheduling 148

Scheduling Communication Book Information 148

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Here's how: Easy to use scheduling that save managers time and money. During those days, she would make her store's schedule on an iPad—a step above the pen and paper many still use. Are [store managers] even concerned about what their labor is?

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Scheduling Multi-Unit Operations Communication Demo 148