7 Shifts

JUNE 3, 2022

8 Reasons Why Restaurant Workers Quit — And How To Prevent It. Learn more about tip pooling and how 7shifts can help. We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Implement a tip pool.

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Scheduling Communication Training Book 158

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Scheduling Front of House Training Customer Service 158

SiteMinder

JANUARY 10, 2024

So how can you create these guest memories at scale, consistently provide great hotel guest service, and train your team to stand out? In this blog post, we discuss how to apply hotel training programs in a way that benefits your entire organisation. What is hotel training? Quality hotel training makes your business stand out.

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Training Customer Service Communication Housekeeping 59

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. How to Answer. How did you handle it? Table of Contents.

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Scheduling Communication Special Events Training 158

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Scheduling Front of House Training Customer Service 78

7 Shifts

AUGUST 18, 2021

Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. By identifying their individual needs, you'll be able to cater your service to meet and exceed them. So, how can you do this? Recommended Reading: BLOG NAME. Table of Contents. Before the meal. During the meal.

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Customer Service Information Download Scheduling 147

SiteMinder

OCTOBER 13, 2022

So how can you create these guest memories at scale, consistently provide great hotel guest service, and train your staff to stand out? In this blog post, we discuss how to apply hotel staff training programs in a way that benefits your entire organisation. How to train hotel staff effectively. Table of contents.

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Training Communication Customer Service Blog 52