InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. A few examples of IoT in action are: IoT detectors may be put in rooms to notify housekeeping when a visitor leaves their room. Don’t believe us? Unified Property Management System.

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Property Management Communication Book Information 221

Hotel Business

OCTOBER 2, 2023

Be clean Have your housekeeping staff disinfect and clean the area on a regular basis throughout the day. Contact us to find out more about how Kings III Emergency Communications services can protect you and your guests using your fitness center. Read our blog post on successful certificate of occupancy inspect ions.

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Maintenance Housekeeping Sanitation Blog 116

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Communication Guest Satisfaction 52

SiteMinder

MARCH 13, 2024

This blog will provide a full guide to hotel booking apps and which ones may be the most useful to sell your inventory on. It allows hoteliers to maintain efficient and effective housekeeping using real-time data and communication. Some well known examples of hotel booking apps include Booking.com , Airbnb , or HotelTonight.

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Book Reservations Blog Housekeeping 78

SiteMinder

OCTOBER 11, 2022

This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Housekeeping positions in a hotel. Housekeeping positions in a hotel vary depending on the size of the hotel. Hotel housekeeper. Good communication skills and excellent time-management skills are also crucial.

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Maintenance Concierge Front of House Budgeting 72

SiteMinder

OCTOBER 27, 2022

This blog will tell you everything you need to know about innovating at your hotel and provide some handy tips to get you started on the right track! It requires you to collect guest data, via the booking process, pre-stay communications, and post-stay communications. Housekeeping ideas. Automated housekeeping software.

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Housekeeping Communication Marketing Blog 52

SiteMinder

AUGUST 29, 2023

This blog will investigate the myriad different hotel costs that all hoteliers should understand at a fundamental level, before delving into tips, tricks and techniques on how to cut those costs and stop them from sapping profits and stunting your hotel’s growth. It should be made clear to housekeeping what is expected of them.

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Housekeeping Guest Satisfaction Book Maintenance 52

Xotels

NOVEMBER 2, 2021

Communicate & Cross-communicate. package pages and blog posts), which is always beneficial when it comes to SEO. Communicate and Cross-communicate One thing we’ll always keep preaching for is increasing the level of communication between departments and breaking existing silos. Housekeeping .

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Communication Housekeeping Information Article 52

SiteMinder

JANUARY 10, 2024

In this blog post, we discuss how to apply hotel training programs in a way that benefits your entire organisation. Ongoing coaching & best practice sharing Perhaps the most critical part of a culture of training is ongoing coaching and the frequent sharing of best practices: quite simply, it communicates that the learning is never done.

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Training Customer Service Communication Housekeeping 59

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

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Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 10, 2022

While we’d generally recommend asking open questions, this is a very subtle opportunity to test the candidate’s communication skills. A hotel assistant manager needs to have strong leadership skills as well as good organisational and communication skills. Hotel housekeeping interview questions.

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Housekeeping Customer Service Communication Concierge 52

eZee Absolute

NOVEMBER 29, 2022

Communication. We have a detailed blog on setting up and optimizing your GMB listing. Though the blog is for hotels, the fundamentals remain the same for homestays as well. The system streamlines online distribution, reservation management, housekeeping, guest, engagement, and many other routine operations. Communication.

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Book Communication Property Management Blog 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Housekeeping. Point of sale services.

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Housekeeping Property Management Book Reservations 52

SiteMinder

SEPTEMBER 13, 2022

This blog explores how to build and successfully incorporate SOPs in your hotel operations, including best practices. Starting with the why is also essential when communicating a new or amended SOP to the team. When quality, safety and consistency are at stake, hoteliers around the world turn to standard operating procedures (SOPs).

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Document Training Reservations Information 75

SiteMinder

JANUARY 8, 2024

This blog will take you through the major considerations to keep in mind regarding hotel management. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. The most important skill in hotel management is communication.

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Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This blog will take you through the major considerations to keep in mind regarding hotel management. Housekeeping management: Rostering housekeeping staff, and ensuring they know when and where to clean, can be a surprisingly tricky and time-consuming job. The most important skill in hotel management is communication.

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Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

FEBRUARY 28, 2023

housekeeping) compared to pre-COVID 46% would be willing to spend extra on getting a nice view, 42% on breakfast, and 36% on airport transfer Even all these stats don’t tell us the full story. Start a free trial today with no credit card required and anytime cancellation.

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Travel and Tourism Book Marketing Communication 105

SiteMinder

NOVEMBER 30, 2023

This would remain so throughout the booking journey and their stay, whereby they’d require the hotel to maintain a constant level of communication and keep a record of travel preferences. Other data sources show 57% of US travellers think brands should tailor their information based on personal preferences or past behaviours.

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Guest Satisfaction Book Property Management Pricing 52

eZee Absolute

AUGUST 16, 2022

If you want your employees to succeed in their respective fields then you must be able to communicate with them in an open and safe environment. For example, there are times when the housekeeping department might need some help from the concierge department. Include the HR department. It is time to help hotels become people-first.

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Concierge Blog Housekeeping Accounting 52

SiteMinder

NOVEMBER 22, 2023

In hotel event management, the manager acts as a liaison between the hotel and the client, coordinating with various departments such as catering, housekeeping, and technical support to deliver a seamless experience. They must also manage budgets, negotiate with vendors, and handle any unforeseen challenges that arise during events.

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Events Budgeting Book Workshop 59

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally. This will help you maximise occupancy and revenue.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

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Book Blog Property Management Housekeeping 130

InnQuest

AUGUST 15, 2023

That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. Each of these channels provides a set of APIs that allow the channel manager to communicate with their servers.

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Reservations Book Property Management Pricing 130

SiteMinder

DECEMBER 20, 2023

Continue to hone your communication skills, as the value of these just can’t be overstated for people working in hotels. You need to be a clear communicator who can listen well and step into the shoes of each guest.

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Book Housekeeping Pricing Communication 59

STAAH

FEBRUARY 13, 2023

In this blog, we cover off what you need to know about artificial intelligence (AI) and how it can be applied to your property. ChatGPT reportedly has incredibly human-like communication skills and is even able to write stories, and social media posts, write code, etc. Should I be thinking about adopting AI for my property now?

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Guest Retention Housekeeping Book Information 80

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

eZee Absolute

DECEMBER 27, 2022

Whether you’re a hotel owner, manager, or employee, this blog is for you. Communicate with guests. One option is to implement automation in a specific department or function, such as reservations or housekeeping. Communicate with guests. It is of utmost importance that you communicate with your guests.

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Training Reservations Communication Property Management 59

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. With a best-of-breed approach, you can select the most powerful and specialised tools for each specific function, such as revenue management, channel management, or guest communication.

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Property Management Front Desk Operations Pricing Reservations 83

Metasphere

MARCH 27, 2022

Housekeeping and Maintenance - Assign tasks to housekeepers and the maintenance team. Improve the Guest Experience In an earlier blog post, we discussed how the digitalization of hotels is changing the traditional guest journey. It helps hoteliers manage reservation, housekeeping, and other administrative tasks.

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Housekeeping Information Maintenance Reservations 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

One second you might be doing administrative work – the other – helping out with housekeeping getting rooms ready for the next arrivals. Communication, being able to communicate your goals and how the hotel is performing is crucial to the development of your business. 24 months.

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Definition Marketing Budgeting Article 52

SiteMinder

JULY 24, 2023

This information is vital for managing room availability and planning housekeeping schedules. By customising the form to meet their specific needs, your hotel can streamline the booking process and enhance guest communication. Check-in and check-out dates : These are the dates the guest will be arriving and leaving the hotel.

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Reservations Book Information Guest Satisfaction 52

SiteMinder

DECEMBER 7, 2023

Hotel tips come in many forms: hotel management tips, hospitality tips, housekeeping tips, financial tips, sales and marketing tips, and on-site bar and restaurant tips, to name but a few. That’s why we’ve created this blog: to point you in the right direction and let you know where you should be looking to find help and advice.

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Blog Travel and Tourism Events Download 59