SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Front desk operations.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Xotels Hotel Revenue Management

JULY 10, 2020

At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to front desk operations. Business Development is in our DNA. Staff Workload.

Front Desk Operations 52

Front Desk Operations Accounting Budgeting Front of House 52

SiteMinder

DECEMBER 20, 2023

Continue to hone your communication skills, as the value of these just can’t be overstated for people working in hotels. You need to be a clear communicator who can listen well and step into the shoes of each guest.

Book 59

Book Housekeeping Pricing Communication 59

STAAH

JULY 11, 2023

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. About the Writer This blog is written by Kevin Tatem, Regional Director – APAC Kevin holds an outstanding reputation in the tourism space across the Asia Pacific.

Property Management 83

Property Management Front Desk Operations Pricing Reservations 83