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Exploring Costs and Tools in the Seven-Step Guest Journey

Revenue Hub

This blog post provides an in-depth analysis of the costs associated with each phase of the guest journey. Costs include commissions paid to online travel agencies, booking engine maintenance, and promotions to encourage bookings. This may include follow-up communications, review incentives or social media engagement.

Book 91
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4 Key Pillars Of A Guest-Centric Cloud PMS

InnQuest

This blog covers everything you need to know about it. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Key Pillars of a Guest-centric Cloud Property Management System.

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Help safeguard your hotel fitness center

Hotel Business

Make sure your fitness vendors provide you with a comprehensive maintenance contract. Precautions like that could save your establishment thousands of dollars in maintenance and repairs, and most importantly, prevent future accidents. Read our blog post on successful certificate of occupancy inspect ions. Invest in staff.

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Why properties should consider midterm bookings this summer

SiteMinder

Note: The original version of this blog was published by Homelike. This reduces maintenance costs and prolongs the property’s lifespan. Optimisation of Operations The midterm segment requires way lower maintenance compared to the short term, particularly when it comes to booking management, check-ins, and check-outs.

Book 105
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A comprehensive overview of job positions within a hotel

SiteMinder

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Hotel maintenance positions. Maintenance technician.

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A guide to hotel departments, operational areas and building functions

SiteMinder

If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. Reporting issues to the maintenance team. Table of contents. Front office department.

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Guide to hotel fees and surcharges for hotels

SiteMinder

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. In this blog you’ll learn how your hotel can effectively, transparently and considerately apply fees to boost your revenue, reduce your overall costs, and keep guests happy.

Book 105