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What is Back-of-House at a Restaurant – Everything You Need To Know

The Restaurant Times

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

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Everything You Need To Know About Hotel Operations Management

InnQuest

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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Demystifying the New 80/20 Tipping Rule: A Five-Step Plan to Ensure Compliance

Modern Restaurant Management

The rule looks at workers through the lens of three main types of work: tip-producing work (serving guests), work that directly supports tip-producing work (preparing to serve guests), and work that is not tip-producing (back-of house tasks and maintenance). Step 3: Train Employees and Managers. How Do You Comply?

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5 minutes with Supernormal’s Nabila Kadri

Hospitality Magazine

My dad’s work is involved in the supply of dry goods to restaurants, and I used to sit in the back of a truck and go around to the restaurants with him. Through my dad, I was given insights into the back-of-house operations of restaurants. Even then, I could see all the hard work that went into them.

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5 minutes with Supernormal’s Nabila Kadhri

Hospitality Magazine

My dad’s work is involved in the supply of dry goods to restaurants, and I used to sit in the back of a truck and go around to the restaurants with him. Through my dad, I was given insights into the back-of-house operations of restaurants. Even then, I could see all the hard work that went into them.

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Avoiding Warewashing Woes Ensures a Profitable Kitchen

Modern Restaurant Management

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Proper machine use and maintenance helps keep rewash rates low, which saves restaurants chemical, water, energy and time. In an increasingly digital world, one mistake can be costly.

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Web Exclusive: Nipping guest complaints in the bud

Hotel Business

Kelly Haas, director of training and development, NHS, uses Quore’s software at all 40 of her company’s properties. If, for example, a guest has an issue in their room that requires maintenance, an employee will enter it into the system. I see maintenance already closed it out. The biggest part of it is communication,” she said.