Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. But smaller businesses can implement AI to make small changes that impact their business. Improve Customer Experience : Repeat customers are the backbone of a restaurant business.

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Back of House POS Systems Training Front of House 211

Modern Restaurant Management

OCTOBER 1, 2021

No matter what type of business you’re in, inventory management is critical. It also helps your business maintain better relationships with your suppliers and vendors. This is why it is important to train your staff about proper unloading techniques, including placing newer shipments behind or below older ones.

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Training Back of House Customer Service Accounting 197

Synergy Suite

FEBRUARY 21, 2023

The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management. Understanding the type and size of your restaurant business is essential for selecting a compatible POS system.

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POS Systems Training Budgeting Reservations 52

Hotel Owner

OCTOBER 23, 2023

The new development programme will offer a wide range of qualifications, including level 2 and 3 front-of-house roles such as team leader, manager, customer service specialist, as well as levels 2 and 5 available in back-of-house and leadership roles, such as commis chef, business administrator and departmental manager.

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Front of House Back of House Customer Service Accounting 93

Modern Restaurant Management

FEBRUARY 8, 2022

The rule looks at workers through the lens of three main types of work: tip-producing work (serving guests), work that directly supports tip-producing work (preparing to serve guests), and work that is not tip-producing (back-of house tasks and maintenance). Step 3: Train Employees and Managers. How Do You Comply? Track time.

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Back of House Maintenance Training Server 197

Synergy Suite

MARCH 20, 2024

Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. For any restaurant owner or manager, understanding and managing front of house operations is crucial to the overall success of the business.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. What are front-of-house positions? What is the hospitality industry?

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Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Set goals for your staff.

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Budgeting Server Front of House Back of House 166

Modern Restaurant Management

DECEMBER 8, 2023

While front-of-house A.I. in back-of-house restaurant operations as well. training, scheduling), and Demand predictions What are the new cybersecurity challenges that result from the adoption of A.I.? As we witness each day in the news, comprehensive employee training is a crucial element. With generative A.I.,

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Front of House Training Information Back of House 117

Modern Restaurant Management

JUNE 15, 2020

While some states are allowing restaurants to resume business, others are delaying this process until later phases in their reopening plans. It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way.

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Training Front of House Back of House Sanitation 179

Hospitality Magazine

MAY 10, 2023

My dad’s work is involved in the supply of dry goods to restaurants, and I used to sit in the back of a truck and go around to the restaurants with him. Through my dad, I was given insights into the back-of-house operations of restaurants. Even then, I could see all the hard work that went into them.

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Back of House Maintenance Kitchen Operations Training 130

Hospitality Magazine

MAY 10, 2023

My dad’s work is involved in the supply of dry goods to restaurants, and I used to sit in the back of a truck and go around to the restaurants with him. Through my dad, I was given insights into the back-of-house operations of restaurants. Even then, I could see all the hard work that went into them.

Back of House 130

Back of House Maintenance Kitchen Operations Training 130

Modern Restaurant Management

DECEMBER 1, 2021

Back-of-House. Your customers aren’t ever going to be in your kitchen, but your back-of-house technology is also an essential part of their experience with your restaurant. Returning to Henry, let’s take a step back and follow along through the back-of-house.

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Back of House Reservations Front of House Communication 203

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. There’s more pressure than ever for restaurants to live up to guest expectations, secure rave reviews and drive repeat business. Washing Away Profits.

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Maintenance Front of House Back of House Training 203

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

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Front of House Scheduling Back of House Communication 208

Boutique Hotelier

NOVEMBER 17, 2022

Other initiatives include plans to refurbish the back of house areas used by staff, including adding a new staff restaurant and a ‘wellbeing zone’. Last month, Hand Picked Hotels announced every member of its staff would receive a pay rise of £3 per hour, as well as making a commitment to invest more in staff training.

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Back of House Training Hospitality Management 82

7 Shifts

APRIL 3, 2023

This is the base of wage inequality in the restaurant business. Often, tips earned by different workers, even those in the same position, can be unequal—based on party size, busy-ness, and sometimes, luck of the draw. It's effectively counter-service, which can be done with little to no training.

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Back of House Front of House Server Budgeting 148

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Management has a crucial role in the success of a business. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 223

Synergy Suite

OCTOBER 4, 2022

Successful restaurants and brands today have taken huge strides to increase employee happiness at work by increasing wages, providing new benefits, adopting technology, streamlining operations, and adding new training programs. New training programs/cross training. Prime Cost Optimization: Back of House.

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Back of House Training Pricing Demo 52

Les Roches

JUNE 5, 2023

Looking at it in more detail, this role within the hospitality and tourism industry is all about planning, operations, and staff management in hotels and restaurants to ensure the businesses run smoothly. There are also plenty of hotels and restaurants that have other management roles, focusing on individual parts of the business.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

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Pricing Catering Training Marketing 215

7 Shifts

MARCH 23, 2022

It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. Even though National Coney Island didn't find a solution, they did what any great business does: adapt. The training took like an hour for us to pick, pick it up and start using it,” says Buck.

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Scheduling Communication Accounting Front of House 147

OpenTable

JULY 8, 2022

Deciding how to structure a business can be overwhelming and confusing. The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The amount of flexibility you have if you sell or transfer the business. How investors get paid back. Common business structures.

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Budgeting Accounting Front of House Back of House 52

Modern Restaurant Management

MARCH 10, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Bin management – Imagine a busy shift, and your crew is cooking along.

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Back of House Front of House Reservations Information 189

Restaurant Engine

AUGUST 18, 2020

We had to really change our business model. When you’re doing house dining, and then you can’t,” encapsulating the whiplash experienced by far too many restaurant owners. Although a small price to pay to keep people safe, it is a hefty cost for businesses with famously thin profit margins.

Back of House 85

Back of House Reservations Training Pricing 85

7 Shifts

OCTOBER 12, 2022

Until recently, back-of-house workers were not legally allowed to be included in tip pools. But the Department of Labor and the Fair Labor Standards Act (FSLA) has made it clear that cooks, dishwashers, and their back-of-house coworkers can be included in the tip pool. Tip Pooling by FOH & BOH. Fast Food Restaurants.

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Server Back of House POS Systems Customer Service 146

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. 5 minutes - Announcements and business updates. Announcements and business updates. Use it wisely!

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Scheduling Training Front of House Back of House 158

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Developing a New Concept.

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Document Communication POS Systems Training 148

Modern Restaurant Management

APRIL 28, 2022

These business models are rising in popularity as restaurant brands that wish to scale realize how to include them in their growth strategies. Virtual brands are often confused with “ghost kitchens,” and while they do have similarities, they are completely different business models that require unique approaches.

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Back of House Marketing Catering Training 196

Les Roches

DECEMBER 28, 2023

The heart of any restaurant business is its staff. Back of house positions Working away from diners’ eyes you’ll find the back-of-house crew: chefs, kitchen managers and other support staff. They take dishes from kitchen to tables, quickly ensuring accurate and rapid order delivery.

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Front of House Server Back of House Training 52

Hotel Business

OCTOBER 12, 2023

Fast, reliable training The labor crisis remains the most significant challenge impacting all hoteliers, but independent operators have fewer options than their branded competition when needing fresh hands. This is a contributed piece to Hotel Business , authored by an industry professional.

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Training Budgeting Back of House Property Management 102

The Restaurant Times

SEPTEMBER 23, 2020

According to experts, workplace happiness boosts your business’ bottom line. Research says that businesses with engaged employees tend to outperform others by more than 200%. Satisfied employees are more likely to stay loyal to your business, produce more sales, and find solutions to problems as they arise.

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Scheduling Training Document Communication 98

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This goes far beyond training during the first week.

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Scheduling Front of House Training Customer Service 158

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Guests pay for good service, and if employees have low morale or motivation, the business will suffer. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.”

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Communication Events Front of House Back of House 152

The Restaurant Times

JANUARY 24, 2022

Today, with indoor capacity and foot traffic still at historically low levels, providing a smooth user experience is crucial to remaining afloat and prospering in business. . When your POS is optimized for your business needs, you’ll be able to improve revenue, by strategically positioning upsells, without sacrificing efficiency.

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Front of House Back of House Training 105