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14 Hotel Email Templates to Refine Guest Communication

Revenue Hub

But great customer service wouldn’t exist without great guest communication. NB: This is an article from Canary Technologies A well-written hotel email template, ready to customize at a moment’s notice, helps you improve communication with guests, stay on brand and respond faster. Your reservation for [dates] is confirmed.

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The Blueprint for a Top-Tier Hotel Reservation Team

Revenue Hub

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. NB: This is an article from Revinate Your hotel reservation team’s expertise extends far beyond just facilitating bookings.

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Digital Communication Strategies to Drive Hotel Revenue

Revenue Hub

Many hoteliers relied on brochures, magazine ads, or even a “vacancy” sign at the front of their property as their primary means of communication with potential guests. Many hotels miss the important piece that booking engines play in their communication puzzle. Build guest trust with transparent reservation and cancellation policies.

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The Ultimate Guide to Hotel SMS Marketing

Revenue Hub

In today’s world, instant digital connectivity is the norm and SMS text marketing has risen to prominence as a key strategy in the hotel industry, pivotal for boosting guest engagement and satisfaction. We explore the role of SMS marketing in the hospitality sector, highlighting its significance as a direct and personal communication channel.

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Maximize Return on Experience (ROE) with Data Driven Marketing

Revenue Hub

NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date At the heart of this approach is achieving a level of personalization triggered by preferences and other rich insights captured before a guest’s arrival, while on-site and after the guest returns home.

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Omnichannel Communication: The Game-Changer Hotels Need Now

Revenue Hub

NB: This is an article from Asksuite This has compelled travelers to seek immediate responses regardless of where they are on the buying journey. Understand the difference: omnichannel vs. multichannel In a nutshell, a multichannel strategy means communicating with travelers on separate channels.

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Why is Pre-Arrival Communication Important for Hotels?

Revenue Hub

As a hotelier, it is important to prioritise pre-arrival communication with your guests. NB: This is an article from Bookboost This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you.