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An Independent Hotelier’s Guide to Cancellation Policies

Revenue Hub

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date The Purpose of Cancellation Policies A cancellation policy protects both you and your customers by: Reducing the number of no-shows and holding guests accountable. Below are a few common policies and the situations in which they best apply.

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Your Restaurant Website Checklist: 12 Things to Include

Modern Restaurant Management

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

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Best Practices for Hotel Inventory Management

Revenue Hub

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Forecasting Demand Accurate demand forecasting is the bedrock of successful inventory management.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

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Hotel forecasting: Revenue, methods and reports

SiteMinder

This forecast takes into account the total number of rooms in the hotel and subtracts the number of rooms that are expected to be occupied. Going further, to completely flesh out your revenue management forecasting, you should also take competitor pricing and overall market performance into account. Special events & holidays.

Book 52
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Expedia Partner Central: The Complete Guide for Hotels

SiteMinder

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. Expedia Partner: How to become one To join the Expedia Partner Central, you’ll first need to create an Expedia account.

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Understand your Guest and Capture Revenue Beyond the Room

Revenue Hub

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.