Accounting Customer Service Reservations Special Events 
Les Roches
DECEMBER 27, 2023
Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.
InnQuest
SEPTEMBER 13, 2022
The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings. Automated food service. The booking engine is what allows customers to book rooms and other facilities in a hotel online.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Revenue Hub
JULY 11, 2023
NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin.
Lithos POS
DECEMBER 19, 2023
He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. Their coordination matters in customer service. Everything you can is related to the customer.
Synergy Suite
NOVEMBER 2, 2023
The formula for calculating labor cost percentage is straightforward: Labor cost percentage = (Total Revenue / Total Labor Costs) × 100 This calculation takes into account all labor-related expenses, including wages, benefits, and taxes, and expresses them as a percentage of total revenue. Invest in automation and technology solutions (e.g.,
Expert insights. Personalized for you.
52 
Let's personalize your content