Hotel Business

APRIL 1, 2024

The number of rechargeable cars sold is up 50% year-over-year, and experts predict that EVs and plug-in hybrids will likely account for nearly a quarter of all cars on the road in 2024. Increase guest engagement A recent study showed that approximately 20% of hotel guests said they need EV charging stations when staying overnight.

Accounting 75

Accounting Property Management Guest Satisfaction Download 75

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience.

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Pricing Reservations Training Article 94

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. On top of that, this strategy also allows them to capture incremental revenue that would otherwise be left on the table.

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Guest Satisfaction Catering Budgeting Scheduling 69

Les Roches

DECEMBER 27, 2023

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

eZee Absolute

MAY 16, 2024

Credit card fraud happens when someone uses another person’s credit card information without their permission to make purchases or reservations. Physical Card Theft : The classic case – a thief steals a guest’s wallet or credit card and uses it to pay for their stay or rack up charges.

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Document Training Information Book 52

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

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POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

APRIL 16, 2024

The Importance of Guest Data in Hospitality In the hospitality industry, guest data serves as the foundational element that informs and enhances every aspect of the guest experience. This level of customization ensures that guests feel uniquely valued during their stay, enhancing their overall experience.

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Information Article Book Guest Satisfaction 85

SiteMinder

SEPTEMBER 6, 2023

But an online booking process should be more than just a booking tool; it’s the start of a great guest experience. Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. This way, guests are constantly guided through the booking journey.

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Book Reservations Blog Demo 98

SiteMinder

OCTOBER 10, 2023

This forecast takes into account the total number of rooms in the hotel and subtracts the number of rooms that are expected to be occupied. Going further, to completely flesh out your revenue management forecasting, you should also take competitor pricing and overall market performance into account. Market segments. Booking pace.

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Book Pricing Reservations Accounting 52

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. A user-friendly booking engine with a secure payment gateway can significantly enhance direct bookings and overall guest satisfaction.

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Guest Satisfaction Book Property Management Pricing 52

SiteMinder

MARCH 25, 2024

Secure transactions With Despegar, the booking and payment process is streamlined and secure, offering peace of mind to both you and your guests. This reliability enhances the overall booking experience, contributing to guest satisfaction and loyalty. Step 2 : Set up your property listings.

Book 52

Book Accounting Catering Pricing 52

SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. Alan and Maz set out on their vacation with the reassurance that their reservation calendar was accurate and up-to-date.

Guest Satisfaction 52

Guest Satisfaction Book Information Catering 52

SiteMinder

OCTOBER 5, 2023

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. Expedia Partner: How to become one To join the Expedia Partner Central, you’ll first need to create an Expedia account.

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Competitive Analysis Book Information Property Management 59

Revenue Hub

OCTOBER 6, 2023

In addition, they appreciate the ability to communicate directly with a hotel, getting reassurance that their personal needs and preferences are being taken into account. Direct booking is the better choice Hotel direct bookings and OTAs both help drive revenue and allow guests to make reservations.

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Book Communication Guest Satisfaction Article 99

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

APRIL 17, 2024

It was the very yearly days where revenue managers were very much viewed as executive reservation managers and expected to perform reservation manager duties. Not completely accurate at the time, but it did help people understand that I didn’t work in accounting, and it certainly is a more accurate statement today.

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Marketing Information Budgeting Reservations 84

Modern Restaurant Management

JUNE 27, 2023

By integrating an inventory management system with a financial management platform that tracks accounts payables, a data-driven restaurant operator can compare each line item and category period-over-period so problem areas are quickly identified. Staying in control of your prime costs starts with consistent and routine monitoring.

Pricing 106

Pricing Guest Satisfaction Server Information 106

SiteMinder

FEBRUARY 25, 2024

This feature will allow you to take commission-free bookings from guests via your website and social media accounts such as Facebook. Some booking plugins can help smooth out the guest experience on mobile. Automated guest notifications and communications. Advanced booking calendars.

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Book Reservations Pricing Communication 52

SiteMinder

DECEMBER 20, 2023

Support Let’s say you’re wondering how to combine room reservations on ThinkReservations. The ThinkReservation reporting suite is limited , showing only simple accounting and reservation statistics. Or worse, let’s say your tool just crashed. transaction fee.

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Book Reservations Accounting Guest Satisfaction 59

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Human resources oversee hiring, training, and employee relations, fostering a positive work environment that reflects guest satisfaction.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Human resources oversee hiring, training, and employee relations, fostering a positive work environment that reflects guest satisfaction.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotel Owner

JULY 20, 2023

According to Deloitte, 39% of guests are likely to spend more on personalised experiences. For brands, this is significant as great experiences increase guest satisfaction and the likelihood that a customer will return. As a result, it had issues personalising messages to drive pre-trip product adoption.

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Guest Satisfaction Book Marketing Customer Service 74

SiteMinder

JULY 23, 2023

When a guest finds an Airbnb listing that aligns with their preferences and travel needs, they can book the accommodation directly through the website or mobile app. For hosts, an Airbnb listing is a powerful tool to attract potential guests, promote their hotel, and generate more reservations.

Book 52

Book Information Accounting Pricing 52

Revenue Hub

JULY 11, 2023

An RMS applies sophisticated algorithms and machine learning to predict demand patterns and suggest optimal pricing, taking into account a variety of factors including historical data, competitor prices, and market trends. However, overbooking must be handled carefully to avoid guest dissatisfaction due to lack of available rooms.

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Pricing Book Article Events 61

Revenue Hub

DECEMBER 8, 2023

Automation technologies make a difference in hotel operations and efficiency to streamline back-office tasks such as inventory management, accounting, and payroll processing. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

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Travel and Tourism Procurement Maintenance Information 93

SiteMinder

NOVEMBER 24, 2023

Generally, reviews also contribute to transparency and accountability within the industry, fostering a culture of improvement as software developers can leverage on feedback to refine and upgrade their tech products. Very easy for reservation management. Also, a HUGE thank you to their support and accounts team. Very good.

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Reservations Book Information Definition 52

Les Roches

DECEMBER 28, 2023

The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting. A bachelor’s degree in hospitality or business administration is usually standard, although some employers may accept an associated degree combined with ample practical experience.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Modern Restaurant Management

SEPTEMBER 14, 2021

.” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. To ensure accountability: ?

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L&D Accounting Marketing POS Systems 164

Synergy Suite

MARCH 20, 2024

Monitoring guest satisfaction, ensuring efficient table turnover, and managing staff effectively are just a few of the many responsibilities that fall under the front of house umbrella. They may also assist in coordinating with the serving staff and managing the flow of guests in the dining area.

Front of House 52

Front of House Back of House Server Customer Service 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Simultaneously with forecasting your hotel’s revenue, it is essential to take into account your hotel’s budget plan. Protect YOUR Brand!

Pricing 52

Pricing Book Budgeting Marketing 52

Modern Restaurant Management

AUGUST 19, 2020

Their meals are prepared quickly and consistently with significant automation in the back of house, delivered to the table robotically, and the bills automatically deducted from their accounts as they walk out the door. For fast food, as self-driving cars continue to become more sophisticated, the drive-thru may evolve for a pre-order lane.

Budgeting 225

Budgeting Health & Safety Sanitation POS Systems 225

eZee Absolute

SEPTEMBER 13, 2023

According to Hotel Mize , online travel agencies (OTAs) accounted for 40% of global hotel bookings in 2023. So, today’s travellers value the freedom to modify reservations and seek options that accommodate their uncertainties. This flexibility is essential not just for guests but also for hotels themselves.

Book 59

Book Catering Marketing Guest Satisfaction 59

SiteMinder

NOVEMBER 22, 2023

Online travel agents capture more traffic than other sites, accounting for around 33% of visits across all travellers in the study. In particular, you should: Use your Instagram account to post the most breathtaking images of your property and the local area, making sure to use the most popular travel related hashtags.

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Book Blog Information Communication 100

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Reservations management: As soon as a room is sold, the job of managing that reservation begins.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Modern Restaurant Management

FEBRUARY 17, 2020

Toast secured a $400M Series F funding round led by Bessemer Venture Partners, TPG, Greenoaks Capital, and Tiger Global Management with participation from Durable Capital Partners LP, TCV, funds and accounts advised by T. Rowe Price Associates, G Squared, Light Street Capital, Alta Park Capital, and others.

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Catering Server Reservations Marketing 128

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. Yelp's V-Day Success.

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Front of House Marketing Scheduling Events 117