article thumbnail

12 Easy Ways To Secure More Direct Voice Reservations

Revenue Hub

Despite the predictions of its demise, the voice reservations channel is alive and well for all sectors of the lodging industry. The decrease in voice reservations varies according to lodging sector. Where do callers get the reservations phone number in the first place, the Yellow Pages of a phone book?

article thumbnail

Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. They may also help customers with membership sign-ups and renewals. FAQs What does a guest services representative do?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Accounting Software: Gain Insight Into Your Financial Operations

Synergy Suite

A powerful tool, restaurant accounting software can revolutionize the financial management of your food service establishment. What is Restaurant Accounting Software? Restaurant accounting software is a specialized software solution designed to manage financial and accounting tasks specific to the restaurant industry.

article thumbnail

Hotel dynamic pricing: Definition, examples, and best software to use

SiteMinder

Taking supply and demand into account, dynamic pricing allows for prices to fluctuate regularly so the hotel can maximise revenue. Dynamic rates, on the other hand, take all that information into account to give hoteliers the information they need to maximise revenue at all times.

Pricing 59
article thumbnail

What is a Restaurant POS System? POS Definition, Types, and Benefits

Synergy Suite

Integration with Other Systems A robust restaurant POS system seamlessly integrates with other critical systems, such as accounting software, payroll systems, online ordering platforms, and loyalty programs. POS Definition, Types, and Benefits appeared first on SynergySuite.

article thumbnail

Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

It is possible to operate a ghost kitchen in less built-up areas, although the definition, scope, and expectation of ghost kitchens are changing. The ghost kitchen definition is evolving to include restaurants that have a small pick-up area for guests to grab their food themselves. Now, they're coming back into the light.

article thumbnail

Should Hotels Consider Charging an Energy Flat Rate Surcharge

Revenue Hub

We investigated this question and found the following points: POSITIVE ASPECTS OF INTRODUCING AN ENERGY FLAT RATE Cost recovery: The hotels are still able to cover their costs if demand remains constant and don’t have to draw on their reserves. This ensures that the hotel remains solvent and can continue to exist in the market.

Pricing 82