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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential. They may also help customers with membership sign-ups and renewals.

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Customers vs consumers and their impact on hospitality

Les Roches

Similarly, someone attending a party and eating the catered food is a consumer, even if they did not pay for or select the catering package. Special events such as weddings will usually have only a handful of customers but many consumers. Both these types of consumers need to be considered.

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13 Restaurant Advertising Ideas To Increase Traffic and Profits

The Restaurant Times

Still, consider it as catering to various dietary requirements to attract a larger clientele. Additionally, you can use holidays and other special occasions to encourage customers to visit your restaurant and celebrate. Host Special Events What lures patrons into a restaurant?

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Corporate events management

Les Roches

Budgeting and financial planning: An event budget will help ensure that you stick to your spending plan and that all expenses are accounted for. Venue selection: This is one of the most important elements for a successful event. A virtual event can be considered to cut down costs. This list is not exhaustive.

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How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

If sales don't differ too much from the rest of the year, your restaurant might not need much extra consideration for staffing outside special events. However, if your restaurant is a desired venue for holiday events, your staffing may need to be adjusted depending on their size, nature, and frequency. Send to the Team.

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How to decide on a career path

Les Roches

This will help you get some opinions and first-hand accounts of what it’s really like to work in a certain career path. Food and Beverage manager – Also known as F&B, this is managing inventory, orders, budgets, and planning of special events for restaurants, bars, and catering.

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The Complete Guide to Creating a Winning Restaurant Newsletter (+Real Examples)

7 Shifts

People who sign up to receive your newsletter might start ignoring their inboxes later and create new accounts. If you're catering to young customers looking to make the most of the weekend, use words and visuals that carry a “ seize the day” vibe. But there's a step before that, and it's called email list pruning.