article thumbnail

David Chang’s Memoir Fails to Account for the Trauma He Caused Me

EATER

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.

article thumbnail

‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency? How is QSR ownership changing?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Issues that Threaten the Franchisor and Franchisee Relationship

7 Shifts

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

article thumbnail

[Guide] How to Add a Restaurant to Google Maps

7 Shifts

To add your restaurant to Google Maps, you’ll need to create a Google My Business (GMB) account. What is a Google My Business Account? Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account.

article thumbnail

HVMG bolsters leadership team

Hotel Business

The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to VP, operations.

article thumbnail

Organically Grow an Online Presence for Your Restaurant

Modern Restaurant Management

According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. You can guess what they are searching for too; social media platforms, communication accounts, leisure and entertainment options (and that includes restaurants!).

article thumbnail

How Mattenga’s Pizzeria Simplifies Labor Management—and Gets Back to Family Life

7 Shifts

It's been six years that we've been in this business, and in 2018 we opened our second location in San Antonio.” And if they would forget to go check, it would not necessarily account for an event that was coming up, and were left, again, short-staffed, over-staffed. Making fresh pasta, making pizza for people from scratch.