Hospitality Magazine

MAY 8, 2024

Hospitality is running a reader survey to find out what you want to read about via our print, social, event, and digital platforms. The team is focused on delivering the right content to you, our readers, and we’d really like to know about the most pressing issues your business is facing and how we can help support you. From staffing and hospitality technology to food and drink trends – we’re here to write about it.

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Events 246

eHotelier

MAY 6, 2024

In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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Customer Service Front of House Server Pricing 185

EATER

MAY 6, 2024

Using homegrown heirloom sugarcane varieties, San Juan Artisan Distillers is part of a small group of producers challenging the imported molasses-based rums that have long dominated the island.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

MAY 8, 2024

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world. The brand is celebrating how its guest offerings have “Come Together” under the loyalty program with Lionel Messi, Noah Kahan, John Legend; and Shakira.

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Magazine Marketing 107

Hospitality Magazine

MAY 8, 2024

Melbourne’s Flinders House is set to welcome a new culinary addition with the announcement of all-day European-inspired bistro Elio’s Place. Slated to open in July, Elio’s Place is the project of sibling-duo Adam and Elisa Mariani who are the forces behind other CBD favourites Greta and Maverick. The 90-seat venue will be located in the 1860s-built Flinders House on Flinders Lane in the CBD and will host front and kitchen bar spaces plus a 24-seat private dining room.

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Hotel Business

MAY 8, 2024

Officials of Ashburton Hospitality, a full-service consultancy firm focused on asset management, has added 10 hotels to its expanding portfolio. The Marriott-, Hilton- and IHG-branded hotels are located throughout the Midwest, Eastern seaboard and southeastern U.S. The hotels include Castle Hotel, Autograph Collection in Orlando; a Homewood Suites in Perimeter in Atlanta; Hotel Indigo in Tuscaloosa, AL; a Courtyard by Marriott in Madison, WI; a Hampton Inn in Madison, WI; and a Homewood Suites i

Communication 105

Communication 105

7 Shifts

MAY 8, 2024

86’d: 7shifts’ old dirty apron. In: A refreshed 7shifts uniform. That’s right. With our new logo and brand design, we’re renewing our focus on our restaurant partners for the years ahead. Today, I’m excited to share our updated brand and what’s to come for our amazing customers — including why we made these changes and how we’ve connected the entire restaurant employee experience.

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Scheduling 88

Lodging Magazine

MAY 6, 2024

WASHINGTON—U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels, reported the American Hotel & Lodging Association. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.

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Magazine 116

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 7, 2024

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

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Hospitality Magazine

MAY 8, 2024

Alessandro Pavoni is fronting a new all-day Italian restaurant in Manly, which is slated to launch later this year in time for summer. Cibaria is part of the recently developed Manly Pacific Hotel and Pavoni and his wife Annna’s Sydney portfolio of Italian restaurants spanning a’Mare, Ormeggio at The Spit, Chiosco, and Postino Osteria, which will soon open in Summer Hill.

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EATER

MAY 3, 2024

The new Netflix series captures the uncertain power dynamic and unusual level of intimacy between bartender and patron—real, illusory, performative, sometimes all three.

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Hospitality Net

MAY 7, 2024

Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, has announced the appointment of technology expert and managed IT veteran, Frank Ziller, as its Chief Technology Officer (CTO).

Communication 98

Communication 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EHL Insights

MAY 6, 2024

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

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Hospitality Management Concierge Reservations Article 98

eHotelier

MAY 2, 2024

Each day is a new chapter in an RM's ongoing story of navigating the complex waters of hotel revenue management. Above all is the goal of communicating with other stakeholders to drive the asset performance forward.

Communication 246

Communication 246

Hospitality Magazine

MAY 8, 2024

David Bae’s Kolture Group has swung open the doors to its latest venue Astro at The Streets of Barangaroo precinct in Sydney. Located in the former Soot space, Astro’s offering is inspired by Tokyo izakayas and the Korean barbeque venues of Seoul. “I wanted to create a venue where you can unwind at lunch or after work eating incredible Izakaya-style dishes, combining the communal atmosphere that Yakiniku or Korean BBQ brings, while knocking down some refreshing highballs and ju

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Hotel Business

MAY 2, 2024

Peachtree Group has promoted 15 executives to support its strategic business initiatives. “We are delighted to announce our latest promotions, recognizing these team members as senior leaders within our company,” said Greg Friedman, managing principal/CEO, Peachtree Group. “Investing internally in our people is key to our success, and their expertise, strong leadership, innovative thinking and commitment represent the best of our firm.” Team members promoted to assistant VP or

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Accounting Communication Hospitality Management Marketing 111

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 8, 2024

Leading luxury hospitality company Four Seasons and Saudi-based development firm Dar Al Omran Company announce plans for continued expansion in the Middle East with Four Seasons Hotel Madinah, anticipated to open in late 2024.

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EATER

MAY 3, 2024

California’s ban on so-called junk fees, SB 478, goes into effect on July 1. But the attorney general’s office has yet to outline how the law will be enforced, leaving restaurant and bar owners anxious and worried.

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eHotelier

MAY 7, 2024

Accor, Australia’s largest hotel operator, is excited to expand its network of Brisbane hotels with the addition of Mercure Brisbane Spring Hill in the heart of the River City.

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Hospitality Magazine

MAY 8, 2024

The Museum of Contemporary Art Australia has announced a new hospitality partner that will spearhead its food and beverage programs. Melbourne-based The Big Group will take over as the museum’s new functions and venue hospitality partner from mid-May. The group is set to roll out bespoke food and beverage offerings within the Sydney destination including a ground-floor cafe that will open in June as well as a new concept on level four, which will be announced in September. “MCA Austr

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Hotel Business

MAY 3, 2024

Lark Hotels has opened the Stilwell Hotel in Carmel-by-the-Sea, CA. The property features 42 guestrooms, as well as several custom fountains, including a 20-by-18-ft. living water wall. “Carmel-by-the-Sea has an innate charm and a warmth that we have always been drawn to,” said Lark Hotels CEO Peter Twachtman. “We’re proud of Stilwell Hotel’s embodiment of that warmth and hope locals and visitors feel the same embrace from this modern, luxurious interpretation of Carmel.

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Hospitality Net

MAY 8, 2024

The Cornell University Nolan School of Hotel Administration’s Pillsbury Institute for Hospitality Entrepreneurship today announced the creation of a network and a series of events, resources, and convenings for entrepreneurial individuals and organizations throughout the hospitality industry. This network will facilitate the sharing of best practices, bridging of funding sources and investing opportunities, and identification of partnership and collaboration opportunities.

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Events 97

Lodging Magazine

MAY 2, 2024

Dream Downtown in New York City announced the appointment of Sean Olmstead as the new general manager. With over 24 years of experience in the hospitality industry, Olmstead will be overseeing day-to-day operations. The JW Marriott Saint Maarten Beach Resort and Spa has appointed Wendell Laurence as its head executive chef. With over 15 years of experience and native to the island of St.

Magazine 107

Magazine 107

eHotelier

MAY 7, 2024

art’otel, the contemporary lifestyle hotel brand part of the Radisson family of brands, is pleased to announce art’otel London Hoxton officially opened its doors on 24th April 2024. Offering a one-of-a-kind hotel experience, the hotel fuses art, design and hospitality to add to London’s ever-evolving, popular Hoxton and Shoreditch neighbourhoods.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction