SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays.

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Book Reservations Blog Demo 98

InnQuest

AUGUST 3, 2023

In the hospitality industry, guest satisfaction is the ultimate goal. A hotel’s operations can be measured in part by how satisfied its guests are. Without happy consumers, hotel owners will spend five to twenty-five times more money bringing in new business. Let’s get started! What Factors Affect Guest Satisfaction?

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Guest Satisfaction Book Document Blog 217

STAAH

JUNE 13, 2023

A well-designed and optimized hotel website can significantly boost direct conversions. It can also help establish a direct connection with potential guests. Your website is like your shop window, and the ultimate goal is to turn visitors into bookers. Integrate a user-friendly booking engine into your website.

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Book Download Pricing Blog 81

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

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Book Reservations Communication Pricing 220

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation per year. per cent on average above inflation per year.

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Concierge Book Marketing Information 312

SiteMinder

DECEMBER 20, 2023

ThinkReservations styles itself as an all-in-one property management solution built to streamline hotel businesses. Between the ThinkReservations booking system, PMS and channel manager, this ecosystem of tools promises to save time and increase bookings. But is it the ideal solution for hotel businesses?

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Book Reservations Accounting Guest Satisfaction 59

MEWS

JANUARY 16, 2023

You may be wondering what is a hostel and how does it compare to Airbnbs and hotels. While hostels and hotels are run and operated by professionals from the hotel industry, Airbnb is part of the sharing economy, a way of renting out your own space to like-minded travelers looking for a local experience. How do hostels work?

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Budgeting Reservations Book Housekeeping 130

Revenue Hub

NOVEMBER 8, 2023

As we enter the fourth quarter of the year, hotel marketers should outline their goals for 2024. Evaluate Past Data The past can help guide the future – Evaluating historical data will provide meaningful insights to aid in determining future allocations. Are you successfully converting your OTA bookings to direct guests?

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Budgeting Marketing Customer Service Article 90

InnQuest

JULY 10, 2023

Wondering how to map out the perfect hotel market segmentation strategy that keeps your hospitality business ahead of the curve? Imagine walking into a hotel that anticipates your needs, understands your unique desires and precisely caters to your individual preferences. What Is Hotel Market Segmentation? Your search ends here.

Marketing 130

Marketing Catering Budgeting Pricing 130

Larry Mogelonsky

MARCH 21, 2024

With numerous small hotels, chalets, lodges and short-term rentals to choose from, Tremblant is perhaps the closest thing that North America has to a charming French of Swiss alpine town, wherein the 312-key Fairmont Tremblant has always stood at the luxury resort pillar of the destination since its opening in 1996.

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Marketing Reservations Article Training 100

Revenue Hub

APRIL 10, 2024

These lists are compiled from reputable sources such as travel guides, food blogs, and local experts, providing users with high-quality, vetted suggestions for dining, sightseeing, and more. Implications for Hoteliers: This update offers an excellent opportunity for hotels to gain exposure by being featured in curated lists.

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Information Special Events Article Blog 89

Hotel Business

JULY 19, 2023

Davidson Hospitality Group has launched DH Creative, an in-house creative agency that specializes in comprehensive brand development services and creative direction for its hotels, resorts, restaurants, bars, spas and membership clubs.

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Pricing Book 52

Larry Mogelonsky

DECEMBER 18, 2023

As consultants who are often brought on by hotel owners to represent their interests as asset managers, one of the first tasks we undertake to familiarize ourselves with the brand or property is to peruse the reviews and other feedback data. but to figure out what guests like the most about a hotel and what factors are its weakest links.

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Book Presentation Training Information 100

Revenue Hub

JULY 3, 2023

This approach recognizes guests’ unique travel motivations and geographical origins, allowing hotels to provide a more personalized and satisfying experience. In this blog post, we’ll explore micro-market segmentation, its role in the hotel industry, and its power to revolutionize customer service and marketing.

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Marketing Article Events Blog 87

Revenue Hub

JULY 11, 2023

Embarking on a new hotel venture is a complex yet thrilling endeavor. This article delves deeper into practical revenue optimization strategies for new hotels and underscores the crucial role that a Revenue Management System (RMS) plays in steering financial success.

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Pricing Book Article Events 64

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. People hearing how fantastic your hotel or motel is from someone they trust will easily persuade them to give your business a try.

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Communication Customer Service Guest Satisfaction Book 130

Revenue Hub

MARCH 7, 2024

When it comes to the hotel industry, commercial intelligence is quite literally the blueprint to success. Leveraging BI analytics and the data-driven insights means your hotel is always in line with, or even ahead of, the curve. With commercial intelligence, you’re not just surviving; you’re thriving.

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Information Pricing Guest Satisfaction Article 84

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Why is Revenue Management Important to Hotels & Other Industries? What Makes Hotels Suitable to Apply Revenue Management?

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Pricing Book Budgeting Marketing 52

eZee Absolute

JANUARY 22, 2024

So, let’s talk about how you can get one with the help of a perfect hotel website builder. Choosing the right hotel website builder for your business can be tricky. It’s like transforming your hotel from a shy wallflower into the Bollywood star of the travel scene. Yeah, those days are long gone. Fact check: 70.9%

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Demo Book Catering Presentation 59

Hotel Business

MAY 16, 2023

By Ashley Williams The customer experience (CX) has taken center stage in the hospitality industry as hotels refocus on delivering personalized, frictionless experiences. When integrated into business processes, UC solutions yield better employee experiences, ultimately producing better customer experiences.

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Communication Reservations Back of House Book 59

Les Roches

JANUARY 12, 2024

This guide provide­s valuable insights and tips on digital marketing techniques that are effective and spe­cifically designed for the hospitality se­ctor. Analyzing the target market and competitors To ensure a succe­ssful internet marke­ting strategy for a hotel, it’s crucial to thoroughly analyze your target audie­nce and competitors.

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Hotel Owner

OCTOBER 25, 2022

How important should fitness be as part of a hotel’s wellness offering? Fitness is the most important part of the wellness opportunity within a hotel context. Within a hotel context, we can then create dynamic exercise spaces that appeal to that customer. What added benefits does this provide to hotels?

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Presentation Training Pricing Marketing 105

Boutique Hotel News

JANUARY 27, 2023

IHM’s editorial team (George Sell – editor-in-chief at IHM , Paul Stevens – editor of ShortTermRentalz , and Eloise Hanson – editor of Boutique Hotel News ) – reports. Y is for yurts Transient stays fuelled by an appetite for one-off experiences are bridging the short-term rental and hotel sector closer together.

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Travel and Tourism L&D Marketing Pricing 130

SiteMinder

SEPTEMBER 6, 2023

What are online bookings in the hotel industry? Online bookings are the lifeblood of the modern hotel industry. This seamless process is powered by sophisticated yet user-friendly online booking systems, hotel websites, and online travel agencies (OTAs). Why are online hotel bookings important?

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Book Travel and Tourism Information Pricing 98

SiteMinder

NOVEMBER 22, 2023

What is a hotel customer journey? A hotel customer journey maps the entire experience of a guest, from the initial spark of interest to the post-stay engagement. Customer journeys are crucial for successful hotels, as they reveal the key touchpoints that drive a guest’s decision to book – or not book – with their business.

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Book Blog Information Communication 100

Les Roches

FEBRUARY 21, 2024

Whether you want to become an event planner or want to brush up on your hospitality knowledge, this comprehe­nsive guide reve­als the latest event trends and te­chnology and showcases innovative platforms that can enhance your event planning skills. What is event technology?

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Events Accounting Information Budgeting 52

SiteMinder

SEPTEMBER 10, 2023

What are mobile bookings? Mobile bookings are now a common method of securing hotel reservations. Guests can easily research and book travel from their smartphones, making mobile bookings incredibly convenient. That’s the magic of mobile bookings.

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Book Pricing Information Presentation 105

SiteMinder

FEBRUARY 29, 2024

HotelsCombined is a hotel metasearch engine that aggregates hotel prices and availability from numerous online travel agencies (OTAs), hotel chains, and independent hotels, presenting users with a comprehensive overview of their options. Table of contents Why should your hotel be on HotelsCombined?

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Book Pricing Information Presentation 52

Revenue Hub

JANUARY 11, 2024

What will allow your business to make the choices and decisions it needs around the most innovative technology needed to run your hotel? What will allow your business to make the choices and decisions it needs around the most innovative technology needed to run your hotel? During times like these it pays to be flexible.

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Book Marketing Information Article 101

SiteMinder

DECEMBER 20, 2023

What is a hotel business? A hotel business is simply an establishment that offers guests a place to stay. No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking.

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Book Housekeeping Pricing Communication 59

Revenue Hub

NOVEMBER 8, 2023

at every stage of the customer booking journey. At the Direct Booking Summit Chicago , SEO expert and Vice President, Digital Marketing at Westgate Resorts, Alex Velazquez, provided a, step-by-step guide to creating SEO content that will drive a hotel’s rankings up the results list. Automation and generative A.I.

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Book Budgeting Blog Pricing 96

SiteMinder

AUGUST 30, 2023

What is a hotel package? A hotel package is a curated bundle of amenities, services, and experiences designed to enhance a guest’s stay while offering added value. Far more than just a room booking, a hotel package aims to provide a holistic experience, often at a discounted rate compared to purchasing each element separately.

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Book Travel and Tourism Catering Marketing 98

SiteMinder

NOVEMBER 24, 2023

SiteMinder reviews are widely available on HotelTechReport (HTR), the global authority on hotel technology solutions. Trusted by industry professionals, HTR serves as a centralised hub for verified reviews, ratings, and in-depth reports which aid hoteliers in making informed decisions about technology adoption for enhanced hotel management.

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Reservations Book Information Definition 52

Les Roches

JANUARY 22, 2024

Promoting a hotel or re­sort is like assembling a jigsaw puzzle, where each pie­ce represe­nts activities, channels and strategie­s. This article discusses effe­ctive marketing strategie­s for hotels and resorts that can significantly increase­ your occupancy rates. Below are a few to consider.

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Book Marketing Information Communication 52

MEWS

MARCH 3, 2023

Hotel waste management is an important topic, as handling resources effectively can positively influence revenue, and at the same time improve brand perception. Effectively managing waste is both good for time, money and for your hotel’s resources. Table of contents What is hotel waste management? Let's dive in.

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Travel and Tourism Training Housekeeping Document 130

Revenue Hub

FEBRUARY 21, 2023

The first step in increasing direct bookings for your hotel is to drive more search traffic to the hotel’s website or Brand.com. Before we dive in, be sure to visit our ultimate guide to hotel marketing to access an all-encompassing rundown of hotel marketing trends, data points, and insights.

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Marketing Blog Book Article 83

SiteMinder

DECEMBER 11, 2023

What is a hotel strategy? A hotel strategy is a detailed plan that outlines the approach a hotel or hospitality business will take to achieve its goals and objectives. Table of contents Why is hotel strategy important? Learn more Who is responsible for the overall hotel strategy?

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Book Marketing Concierge Guest Services 59