Hospitality Net

NOVEMBER 3, 2023

Effective training strategies can make all the difference in the success of an organization. Good training allows an employee to develop their skills quickly and efficiently, providing them with the knowledge needed to perform their job to the highest standard. Especially if its activity revolves around direct service to customers.

Training 72

Training 72

Hospitality Net

AUGUST 31, 2023

Hospitality Softnet, Inc. is honored to announce that it has been named a Top 10 Training Company in America by ManageHR magazine. Recognized for over 30 years as a leader in Sales Training for the hospitality industry, the company offers more sales training topics, delivering them in more ways, than any other competitors or brands.

Magazine 98

Magazine Training 98

Hospitality Magazine

FEBRUARY 7, 2024

Hospitality magazine has long prided itself on being the industry’s go-to resource for the latest news, trends, openings, and movements that sweep across our ever-evolving industry. Ben Carroll Applejack Hospitality had a vibrant and eventful 2023. Already, we have seen a large shift to prix fixe and happy hours.

Magazine 246

Magazine Training Events 246

Hospitality Net

AUGUST 2, 2023

The train-the-trainer (TTT) model has become increasingly accepted in recent years. Also known as pyramidal training, triadic training, and helper model training. This makes it an attractive option for those looking to train individuals in a wide variety of different contexts.

Training 74

Training 74

Hospitality Net

OCTOBER 26, 2023

In the world of hospitality education, instructors take center stage. They’re the game-changers that fuel hospitality schools and companies to thrive in the face of industry’s ever-evolving demand.

Training 73

Training 73

Hotel Owner

OCTOBER 27, 2023

Accor, a global hospitality company, reported a strong performance in the third quarter of the year, with like-for-like revenues increasing by 13% to €1.28bn (£1.11bn). For 2023, Accor confirmed a forecast of net unit growth between 2% and 3%. Gordon’s role will also involve staff education and training related to wine.

Training 95

Training Pricing 95

Hospitality Net

AUGUST 2, 2023

Kennedy Training Network Inc. KTN) announced today the topic for Doug Kennedy’s next training webcast: Reservations Sales: Remember, Ring-Ring Means Cha-Ching!, scheduled for Friday, August 18 from Noon – 12:40pm. REGISTER HERE

Reservations 97

Reservations Training Scheduling 97

Hospitality Net

OCTOBER 4, 2023

Kennedy Training Network Inc. KTN) announced today the topic for Doug Kennedy’s next training webcast: Proactive Prospecting: Meet Your Hotel’s 2024 Sales Goals By Transitioning to “Sales Hunting” scheduled for Friday, October 20 from Noon – 12:40pm EDT. REGISTER HERE

Training 105

Training Scheduling 105

Hospitality Net

JUNE 20, 2023

Pioneering a new era in professional development, hotelBschool is thrilled to announce the launch the launch of its new online and on-demand training platform specifically designed for hotel industry professionals. The platform is tailored to meet the needs of hotel professionals seeking to enhance their skills and excel in their career.

Training 73

Training Reservations Marketing 73

Hospitality Net

APRIL 14, 2023

Are you a “train-bragger”? If you travel regularly for business, you may already be one – and if you are a corporate travel manager, you will certainly want more of your colleagues to be one, according to Liz Emmott, Global Distribution Director at Trainline Partner Solutions.

Training 70

Training 70

Hospitality Net

JULY 10, 2023

Some topics have a broad-based theme, such as hospitality & guest service excellence, while others are very specific such as training tips, transient reservations sales, and hotel group and event sales. The rotating menu of topics includes content for all disciplines within the industry, including rooms operations, sales, and even F&B.

Training 87

Training Reservations Guest Services Presentation 87

Hospitality Net

MARCH 20, 2024

Attitude Hotels is joining forces with EHL Group (founded as Ecole hôtelière de Lausanne), the world’s leading hospitality school. This collaboration will form Attitude Academy VET by EHL, a new vocational education and training (VET) opportunity in Mauritius due to launch on 18 March 2024.

Training 59

Training 59

Hospitality Net

MAY 25, 2023

And this is the inspiration behind The Hoxton’s introduction of The Good Rate; to reward guests who choose to travel more sustainably whilst staying at two or more Hox hotels in Europe or catching the train to one Hox in the US.

Training 95

Training Book 95

Hospitality Net

AUGUST 10, 2023

The AHLA Foundation proudly announced today that Foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry. The hospitality industry is uniquely positioned to disrupt human trafficking, and employee training play a critical role in prevention efforts.

Training 64

Training 64

Revenue Hub

APRIL 22, 2024

For too long, the hospitality industry has managed marketing with an emphasis on the expense side of the ledger. The most common approach is to sign up with a hospitality metasearch provider that offers an inexpensive technology connection fee and then allocate a small amount of dollars (3-figure amounts) to the campaigns.

Budgeting 103

Budgeting Book Presentation Marketing 103

Hospitality Net

JANUARY 10, 2024

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, January 26, from Noon – 12:40pm EDT. REGISTER HERE

Training 59

Training Scheduling 59

Hospitality Net

APRIL 27, 2023

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, today announced a Sales Leader Training Guide designed to provide sales leaders with tips for helping property-level sellers get the best results from the Knowland platform and in turn, drive new business.

Training 96

Training Download Events 96

Hospitality Net

APRIL 6, 2023

Kennedy Training Network Inc. KTN) announced today that the topic for his next training webcast is: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers, scheduled for April 17 from Noon – 12:40 pm EDT.

Information 97

Information Reservations Training Scheduling 97

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. One way we further a culture of food safety is not shying away from pictures of our team wearing hair nets, gloves, and always portraying best practices.

Front of House 187

Front of House Customer Service Accounting Communication 187

Hospitality Net

SEPTEMBER 14, 2023

In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative. To achieve this, businesses require well-crafted human resources solutions and effective training programs that cater to their specific needs and challenges.

Training 45

Training Catering 45

Hospitality Net

JANUARY 31, 2024

Many companies still believe that customer service is what happens when something goes wrong. However, that is only one part of customer service. The bigger picture is that customer service happens throughout a customer’s entire experience while doing business with you.

Customer Service 86

Customer Service Budgeting Training Marketing 86

Hospitality Net

JULY 31, 2023

The national rollout will span 11 metropolitan areas throughout the continental United States and is expected to train up to 150 survivors by July 2024.

Training 75

Training Information 75

Boutique Hotel News

JANUARY 16, 2023

Industry leaders share their thoughts on the travel, hospitality and economic landscape in 2023. Closer to home, hybrid hospitality is likely to reap rewards thanks to the continued growth of the consumer preferences that have so far underpinned its success. BHN reports. Stephen McCall , CEO, edyn: .

Pricing 246

Pricing Marketing Budgeting Training 246

Hospitality Net

NOVEMBER 3, 2023

Kennedy Training Network Inc. KTN) announced today the topic for Doug Kennedy’s next training webcast: Use Storytelling Selling – Narrate The Pictures They Already Viewed Online scheduled for Monday, November 13, from Noon – 12:40pm EDT. REGISTER HERE

Training 52

Training Reservations Scheduling Events 52

Hospitality Net

JANUARY 7, 2024

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, redoubles its commitment to providing a top-tier client experience with new enhancements to the IDeaS Learning Journey.

Training 92

Training Events 92

Hospitality Net

OCTOBER 12, 2023

In the hospitality industry, providing excellent service is crucial to success. One of the most significant challenges faced by hospitality businesses is high staff turnover rates. However, achieving this goal is not easy, as the industry is complex and requires a high level of dedication and skill.

Training 98

Training 98

Hotel Owner

MAY 22, 2023

Valor Hospitality has appointed Gary Mitchell as organisational development director. He will also be responsible for creating new and innovative ways to train and develop existing employees. In the newly created role, Mitchell will be responsible for developing leadership programmes to “future proof” the organisation.

Communication 105

Communication Training 105

Hotel Owner

JANUARY 31, 2023

It also refers to fundamental transparency, such as ‘objective and honest information’ that should be provided by tourism suppliers about their destinations and the conditions of travel, hospitality and stays. This is the critical timeline for science-based targets in a hotel’s Sustainability Action Plan.

Travel and Tourism 111

Travel and Tourism Accounting Communication Budgeting 111

eZee Absolute

JUNE 5, 2023

Introduction In an industry as competitive and dynamic as hospitality, understanding the factors that drive profitability is crucial for the success of any hotel business. It calculates how much profit you are making and your net income by subtracting all your expenses and debts. Well, yes and no.

Marketing 96

Marketing Accounting Training 96

Hospitality Magazine

NOVEMBER 23, 2022

Sea urchins are predominantly harvested by hand by specially trained divers at the same time as other rock-dwelling species such as abalone. Divers use rake-like tools to pick up the animal from the ocean floor before they are placed in nets that are lifted to the surface by float bags. Image credit: Reef Builders.

Training 130

Training Magazine 130

Hospitality Net

OCTOBER 16, 2023

Is fitness a primary booking driver for hotels? Unless it’s a lifestyle brand specifically known for its exercise programming like Equinox or EVEN, the answer is a resolute ‘no’.

Training 70

Training Pricing Book 70

Hospitality Net

NOVEMBER 14, 2023

Hoteliers in the upscale, luxury, and ultra-luxury segments of the lodging industry not only have to be concerned with the preferences of their actual guests, but also with the sometimes-ambiguous standards imposed on them by their brand, soft-brand, membership/affiliation, or by third party luxury hotel rating services.

Training 97

Training 97

Hospitality Net

JANUARY 21, 2024

In the highly competitive hospitality industry, the key to success often lies in consistently delivering guest experiences.

Guest Services 73

Guest Services Training 73

Hospitality Net

MAY 15, 2023

Under the theme ’Tourism for Rural Development: A Practical Approach to Strategy and Product Development’, the three-day session was held at the UNWTO Regional Office for the Middle East in Riyadh to address the underlying needs for continuous skills development for ensuring up to date learning, adaptation, and innovation.

Training 105

Training 105

Modern Restaurant Management

SEPTEMBER 10, 2021

Put simply, now that America is finally able to dine-in, there’s a frenzy on the business end to net as many customers as possible — but it’s easier said than done. Functional uses of the technology could include employee training, customer service, food displays, chef demonstrations and more.

Blog 194

Blog Customer Service Presentation Training 194

Hospitality Net

MAY 31, 2023

Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software

Training 98

Training 98

Larry Mogelonsky

MARCH 7, 2024

Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where it can be deployed, a very lucrative application is in attribute-based shopping (ABS).

Book 100

Book Budgeting Reservations Presentation 100