Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Communication 167

Communication Accounting Events Marketing 167

Horizon Hospitality

MARCH 19, 2024

Most likely, your country club takes pride in its storied history and deep-rooted traditions. However, this commitment to tradition shouldn’t extend to your marketing tactics. To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Has it been a few years?

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Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. PR for restaurants won’t just help give your brand name a more positive ring. It will also boost your restaurant's presence. Here are five PR tips you can follow to ensure your restaurant’s success.

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Events Marketing Special Events Accounting 154

Horizon Hospitality

MARCH 21, 2023

How can your resume possibly make an impression in such a small window of time? While you don’t want to create gaps in your resume, limiting the information about experiences irrelevant to the opportunity at hand helps hiring managers to find what they are looking for. Not exactly. And of course, read the job ad carefully.

Information 246

Information 246

Modern Restaurant Management

APRIL 9, 2024

According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Restaurants know this, and it’s why they are focused on connecting the back and front of the house.

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Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. Where Have All the Restaurant-Goers Gone? That’s why social media can be a game-changer for the hospitality industry.

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Scheduling Training Pricing Marketing 180

Modern Restaurant Management

OCTOBER 28, 2021

Restaurants looking to avoid being 86’ed by the pandemic and its economic fallout have work to do. The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. Your Response Menu. Today’s Pandemic Special.

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Communication Customer Service Information Sanitation 203

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. And one thing we know about those 35 and younger – they love social media. Social media has become an ingrained part of our digital lives. How to Approach Social Media.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. . 'Safety' Here are their insights.

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Modern Restaurant Management

MAY 28, 2021

When you’re in the restaurant business, it’s not enough to let your customers share pictures for you. It’s also not enough to pull out your smartphone, snap a few dishes, and call it a day. It’s also not enough to pull out your smartphone, snap a few dishes, and call it a day. Managing SEO.

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Marketing Presentation Events 219

Modern Restaurant Management

AUGUST 24, 2022

While restaurant staffing levels increased across the U.S. The question remains: Where are restaurants going to find enough people to fill those jobs? It’s an excellent way to improve business processes, reduce cost structure, and make your restaurant business more productive. in recent months (a net 1.9 Accounting.

Accounting 180

Accounting Customer Service Marketing Reservations 180

Modern Restaurant Management

FEBRUARY 16, 2023

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. Modern Restaurant Management (MRM) magazine asked Shanks about the brand's growth, compeition, loyalty, and social media savvy.

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Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Should you consider entering the food truck business? Hire the Right People.

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Modern Restaurant Management

NOVEMBER 4, 2022

It has been a rough two-plus years for the restaurant industry. Devastated by COVID, indoor dinning coming to an abrupt ending, employees being laid-off, others put on reduced schedules, and way too many restaurants closing. There are ways restaurants short on staff can still provide excellent service.

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Customer Service Training Scheduling 190

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. You need to adapt your restaurant’s social media marketing approach in the “new normal” of COVID-19.

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Marketing Pricing Events 216

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Traditional restaurants – with their huge overhead costs – just aren’t built for high delivery demand.

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Sanitation Training Information Pricing 212

Modern Restaurant Management

MAY 21, 2021

A restaurant is only as good as the team behind the scenes. As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach. Create Emotional Bonds.

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7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Every stage of the client's journey should be examined. Engagement on Social Media.

Marketing 158

Marketing Information Download Customer Service 158

Modern Restaurant Management

SEPTEMBER 8, 2023

Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.

Communication 208

Communication Training Accounting Information 208

Restaurant Engine

OCTOBER 11, 2023

It’s key to engage with your customers through their online reviews. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. Your happy, satisfied customers are your brand ambassadors and pivotal to your marketing strategy.

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Marketing Accounting Presentation Events 110

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Not only does this boost your business reputation, but it also improves customer retention. Automating customer service tasks helps to improve the customer experience.

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Front of House Customer Service Accounting Communication 180

Modern Restaurant Management

MAY 13, 2020

Pubs, shops, and restaurants have shut down to help curb the spread of the virus, having unfortunate consequences to our social lives and leisure time. For many bar and restaurant owners, this is also a tough time with doors closed to the public for the foreseeable future. Share Your Recipes with Your Customers.

Accounting 192

Accounting Marketing 192

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Managers are already busy. Communicate Better.

Communication 204

Communication Scheduling Reservations Article 204

Restaurant Engine

MARCH 27, 2024

Google is one of the top review platforms, so make sure to increase your reviews, here. Did you know that trust is key for restaurant customers? And did you know that nearly 75% of diners say they trust a restaurant with positive reviews over one without? You do this by knowing your customer base.

Customer Service 59

Customer Service Training Presentation Marketing 59

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Make Your Menu the Main Course. Give Your Website All of the Love.

Marketing 221

Marketing Reservations Communication Customer Service 221

Modern Restaurant Management

APRIL 24, 2023

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. If you say to somebody “would you like dessert with your order?”

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Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings. Instead, you can reach a compromise in your menu.

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Sanitation Marketing Scheduling Reservations 216

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

SEPTEMBER 28, 2020

What is the ongoing goal for all restaurant owners and managers? Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. Marketing for your restaurant is essential to running a successful business.

Competitive Analysis 221

Competitive Analysis Special Events Training Budgeting 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

Pricing 216

Pricing Catering Training Marketing 216

Modern Restaurant Management

MAY 14, 2020

Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. And with economic uncertainty looming, many consumers are ordering out less frequently and cooking at home more.

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Server Customer Service Accounting Marketing 223

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. QR scams have become particularly prevalent after the onset of the pandemic.

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Information Accounting Download Server 190

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. It’s a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Partender 3.

Scheduling 148

Scheduling POS Systems Front of House Information 148

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. SEO is when you optimize online content so that your brand is easier to find when Google crawls the internet for results.

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Blog Marketing Definition Information 190

Modern Restaurant Management

OCTOBER 4, 2021

Whether you’re handling marketing for a chain restaurant, or just trying to heighten the visibility of your own local mom and pop diner, here are seven pro tips for restaurant marketing that will give your eating establishment a much-needed boost. Accurate Brand Personality Representation. Color Choice Matters.

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Marketing Blog Server Information 190

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! All too often, restaurants are fumbling on that basic principle. Why is order accuracy so important for a restaurant? Scathing reviews.

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Training Communication Customer Service Accounting 225

Modern Restaurant Management

SEPTEMBER 1, 2023

The food your restaurant serves should taste good, look appealing, and be safe! September’s Food Safety Month is the perfect time to reinforce the importance of food safety protocols – and ensure that your employees are compliant. All employees must work diligently to protect your food, customers, and brand.

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Sanitation Training Information 155