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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

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How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Do Your Research. Communicate Clearly.

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

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Four Key Predictions for Restaurant Tech

Modern Restaurant Management

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Omicron spikes have threatened to bring about new restrictions and closures for the restaurant industry, raising new questions about how each new strain will force operators to bend.

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What Does Social Distancing Mean for Social Businesses Like Restaurants?

Modern Restaurant Management

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

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Four Tactics Restaurant Managers Can Implement Now to Improve Employee Engagement

Modern Restaurant Management

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.