InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Data Analytics: Utilize data analytics tools to gain insights into booking trends, guest behavior and revenue streams.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

FEBRUARY 22, 2024

You can't Access Your Existing Solution on-the-go Today, in this era of mobility, you can't afford to have a solution that restricts you from accessing hotel data and other operation-critical KPIs on the go. You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. Making use of data Guest expectations have changed significantly post-pandemic. This will ensure the hotel’s assets are kept in good condition ahead of busy periods.

Housekeeping 84

Housekeeping Maintenance Pricing Information 84

InnQuest

MARCH 3, 2023

Personalized guest experience A cloud PMS enables hotels to store and access guest data in real-time, including guests’ personal preferences and room history. This can include anything from housekeeping services to restaurant reservations. With this information, hotels can provide a more personalized guest experience.

Communication 218

Communication Reservations Housekeeping Property Management 218

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

NOVEMBER 9, 2023

Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. Add the Personal Touch This is the age of data. Storing guest data in your hotel management software will help you provide a personalized service to new and existing guests.

Housekeeping 245

Housekeeping Book Guest Satisfaction Blog 245

Hotelogix

JANUARY 27, 2024

It differs from a Property Management System (PMS), which focuses on hotel operations like room bookings, guest check-ins/outs, and housekeeping management. Integration: Hotel POS systems can be linked with other business management software such as CRM, channel manager, etc, thus leading to a smooth flow of information and data sharing.

POS Systems 147

POS Systems Property Management Housekeeping Information 147

Hotel Business

JULY 26, 2023

Entitled “Tipping and Beyond: Data-Driven Tactics to Address Hospitality Staffing Challenges ,” the report draws on 2023 sources to both provide insights and solutions to vexing labor shortage issues. is the average tip amount received across departments (housekeeping, valet, dining, lounge, front desk, etc.)

Housekeeping 98

Housekeeping Scheduling Server Communication 98

Hotel Owner

JUNE 27, 2023

Recent data from the ONS found the hospitality sector has 132,000 vacancies, increasing the need for employers to invest in their workforce and attract fought-over talent. A Premier Inn housekeeper and Unite member said: “As a housekeeper at Premier Inn, we have been on the frontline of the post-pandemic labour shortage.

Housekeeping 105

Housekeeping Information Marketing 105

Metasphere

APRIL 27, 2022

A housekeeping management system can be used to resolve inefficient task execution, and poor team collaboration and make it easier for newer housekeepers to learn the job. What Is a Housekeeping Management System? Functionalities to Look Out for in a Housekeeping Management System. Table of Content. Conclusion.

Housekeeping 52

Housekeeping Maintenance Download Scheduling 52

NV Hotels

NOVEMBER 7, 2023

Personalized Services: With the data collected through RTLS, hotels can customize services based on guest preferences and behaviors. Informed Decision-Making: The wealth of data gathered by RTLS provides valuable insights into guest behavior and hotel operations.

Housekeeping 52

Housekeeping Guest Satisfaction Customer Service Information 52

Hotel Business

MARCH 14, 2024

AI-powered algorithms can analyze vast amounts of data, including user preferences, booking history and market trends, to provide tailored recommendations and customized experiences for guests. This level of personalization not only improves user satisfaction and loyalty, but it increases conversion rates and revenue for hotels.

Concierge 59

Concierge Housekeeping Book Pricing 59

Hotelogix

FEBRUARY 13, 2024

Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Owner

DECEMBER 12, 2023

RBH Hospitality Management reported a remarkable 22% increase in Revenue per Available Room (RevPAR) compared to 2019 , surpassing the national average of 15%, as per data from HotStats. Additionally, the company disclosed a 13% rise in Gross Operating Profit, outperforming the national average of 0.6% growth by September 2023.

Housekeeping 98

Housekeeping Hospitality Management Marketing 98

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. You can schedule housekeeping services based on guest arrivals, departures, and special requests. The hospitality industry is ever-changing. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. Hotel housekeeping management systems work by tracking the status of each room in the hotel.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

OCTOBER 25, 2023

To the average hotelier, for whom technology companies have promised the moon over these past few years, the concept of “big data” must often feel like an impenetrable buzzword. For one, data is much easier to gather today than in the past due to more consistent buy-in from hotel leaders and trust from travelers.

Book 90

Book Housekeeping Maintenance Information 90

InnQuest

NOVEMBER 21, 2022

However, the situation looks promising – data from the end of August 2022 (well after inflation kicked in) shows international arrivals of a year-on -year increase of 985.9%. Finally, be sure to analyse data from customer feedback to gain insight into their evolving needs and preferences. Analyse Costs and Optimise Resources.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Modern Restaurant Management

MARCH 25, 2022

QR codes are a great way to collect data on customer experience. Housekeeping Details. In addition to digital menus, ordering, and contactless payment, QR codes are a great tool for other housekeeping concerns, such as Wi-Fi login, hours of operation, directions, and dress code suggestions. Direct Mail Campaigns.

Housekeeping 215

Housekeeping Customer Service Reservations Marketing 215

Hotel Owner

JULY 14, 2023

It highlights the group’s focus on credible ESG data, sustaining high green building standards, rolling out salary transparency projects for employees, and an “ambitious” decarbonization plan across its global portfolio. Setting new cleaning standards to minimise chemical usage during housekeeping. Avoiding the use of 1.7

Housekeeping 97

Housekeeping 97

Revenue Hub

JANUARY 10, 2024

Reservation Assistants: Agent expertise is supported by assistants who handle administrative tasks, data entry, and offer other supplementary aid. By aligning efforts with departments such as Management, Housekeeping, Sales, Front Desk, and Marketing, you create a powerful synergy.

Reservations 88

Reservations Housekeeping Communication Article 88

Revenue Hub

FEBRUARY 15, 2024

Use your guest data to find out and gear your last-minute offers towards that segment. Integrate Your OTAs With Your PMS Your PMS (property management system) is the command center of your hotel and handles everything from reservations to accounting to housekeeping. Maybe your business guests often have emergency meetings.

Book 92

Book Housekeeping Article Reservations 92

Revenue Hub

MARCH 6, 2023

You can do this with a time-tracking tool that generates reports on the productivity of each of your housekeepers. It also generates detailed pay reports that show which housekeepers are the most productive, which you can run alongside their clean ratings.

Housekeeping 91

Housekeeping Article Information 91

Horizon Hospitality

JUNE 26, 2023

With the abundance of scheduling software and the newest developments in artificial intelligence, data backed schedules can minimize burnout and overtime. Even if there are limited formal education opportunities for a particular role, like in housekeeping or food and beverage, you can still help them grow.

Scheduling 130

Scheduling Housekeeping Presentation Training 130

Hotel Business

DECEMBER 21, 2022

Staff shortages in the hospitality industry, and many others, have been exacerbated by the pandemic and continue to be front of mind for housekeeping and operations teams going into next year. “It Housekeeping and hospitality are people-led industries so I want to celebrate my people as much as we can.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Revenue Hub

FEBRUARY 16, 2023

But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights. Subscribe to our weekly newsletter and stay up to date Data collection and analysis remains among the most under-utilized tools in the hotel industry. These insights lie in untapped guest data.

Guest Satisfaction 94

Guest Satisfaction Housekeeping Article Information 94

Hotel Business

APRIL 4, 2024

” Hotels can leverage data AI captures and “provide personalized service to each guest because you will know their tendencies,” he said. There are so many great stories about people who started as doormen or in housekeeping. “AI is scary, but it is a great opportunity.” We have to tell those stories.”

Concierge 111

Concierge Housekeeping Presentation Information 111

Hotel Owner

OCTOBER 21, 2022

Setting clear goals, backed by the technology to help collect and analyze data, can help management make better business decisions to grow their property and attract more guests. . Why are KPIs & data analytics important in the hospitality industry? . 5 important KPIs to track . Technology to help track & manage KPIs .

Pricing 119

Pricing Book Accounting Housekeeping 119

NV Hotels

SEPTEMBER 13, 2022

A convenient way for guests to tip housekeeping staff, bell staff, valets, and other employees using a digital wallet or payment card on their smartphone. . • A secure end-to-end solution for cashless and frictionless tipping, expertly handling the acceptance, calculation, and disbursement of tips. No need to carry cash!

Guest Satisfaction 93

Guest Satisfaction Download Housekeeping Blog 93

SiteMinder

OCTOBER 11, 2022

From collating data in one place to automation processes – these are key to ensuring time-consuming activities are completed quickly, boosting overall efficiency. The software should also provide you with valuable data on employee retention, satisfaction and productivity. Customer data and CRM integration. Housekeeping.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Revenue Hub

FEBRUARY 21, 2024

To do this, use available insights from your database or leverage technology to analyse guest data and deliver personalised services to enhance their overall satisfaction and loyalty to your hotel. Provide flexible options in terms of check-in and check-out times, room configurations, amenities, food and drinks, and housekeeping schedules.

Communication 98

Communication Customer Service Housekeeping Article 98

Revenue Hub

DECEMBER 12, 2022

Your PMS should also connect with your other systems so that you don’t have to manually duplicate data across systems. Not only is double-entering data a time waster, it makes errors much more likely. . Use your PMS’ housekeeping report to ensure that each room is clean and sanitized.

Housekeeping 80

Housekeeping Training Reservations Sanitation 80

Revenue Hub

JUNE 28, 2023

And while hospitality professionals have built up enough know-how to drastically cut back on the need to ask why for most subjects, tapping into that childlike curiosity when working with data and developing strategic plans is actually an important skill to refine. Using “why?” That’s the power of “Why?” That’s the power of “Why?”—and

Strategic Planning 81

Strategic Planning Housekeeping Article Book 81

InnQuest

JANUARY 26, 2023

A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc. The right Property Management System (PMS) can streamline processes, reduce costs, and improve customer experience through automation.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hotel Owner

JUNE 18, 2023

These costs may include housekeeping wages, utilities, and amenities. Analyzing and utilizing this data effectively is what will ultimately fuel strategic decision-making and drive your hotel’s growth. RevPAR offers a snapshot of how well a hotel is filling its rooms, as well as how much it’s earning from each room.

Strategic Planning 105

Strategic Planning Guest Satisfaction Book Housekeeping 105

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Holistic Approach: I ntegrating user-friendly and easy-to-use systems that cater to all aspects of the business is where hotel owners win.

Property Management 130

Property Management Catering Housekeeping Maintenance 130