eHotelier

JUNE 4, 2023

Reimagining hospitality operations with reduced resources: CMMS to the rescue - Insights A robust Computer Maintenance Management System (CMMS) can be a lifesaver for any owner or management company with more than a few hotels.

Maintenance 260

Maintenance 260

eHotelier

JANUARY 10, 2024

Once again, hotelkit has a reason to celebrate with the recognition at the international Hotel Tech Report Awards (HTR Awards).

Housekeeping 130

Housekeeping Maintenance 130

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

MEWS

FEBRUARY 8, 2024

What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs. It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine.

Housekeeping 130

Housekeeping Maintenance 130

eHotelier

FEBRUARY 8, 2024

The Logan, Philadelphia’s Hotel, has announced the promotion of Jessica Bauer to General Manager. Bauer’s new role entails overall management of the property including profitability, guest service, product quality, and cleanliness and maintenance.

Maintenance 130

Maintenance Guest Services Marketing 130

Lodging Magazine

OCTOBER 19, 2023

While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. So, how does a hotel property manage all those keys? Housekeeping staff use keys for access to guestrooms to perform job duties.

Maintenance 133

Maintenance Housekeeping Property Management Magazine 133

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

eHotelier

OCTOBER 19, 2023

SABA Hospitality Technology Solutions, a leader in digital guest engagement solutions, and BPN Solutions, a groundbreaking digital Hotel Operations Platform, announced the successful integration of their solutions.

Front of House 130

Front of House Housekeeping Maintenance Guest Services 130

InnQuest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

eHotelier

FEBRUARY 4, 2024

The Logan, Philadelphia's Hotel, has announced the promotion of Jessica Bauer to General Manager. Bauer's new role entails overall management of the property including profitability, guest service, product quality, and cleanliness and maintenance.

Maintenance 130

Maintenance Guest Services Marketing 130

STAAH

FEBRUARY 27, 2024

For hotels leveraging Opera OXI and STAAH , this comprehensive guide serves as your roadmap to a successful integration journey. Discuss licensing, installation, and maintenance fees to ensure financial clarity. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH.

Maintenance 84

Maintenance Communication Document Accounting 84

MEWS

MAY 11, 2023

Have you been wondering how to increase spa revenue in your hotel when there are high operational costs, regular maintenance and extra personnel to consider? With a comprehensive strategy that ensures profitability, a spa can increase your competitive advantage, improve the guest experience and boost your average daily rate.

Maintenance 130

Maintenance 130

Hotel Owner

MAY 9, 2023

Travelodge, one of the UK’s largest hotel chains which operates 579 hotels across the UK, has revealed it is looking to fill over 400 positions across its UK hotels and at its head office in Thame, Oxfordshire. There are also 14 roles available at Travelodge’s support office in Thame, Oxfordshire.

Maintenance 102

Maintenance Procurement Customer Service Housekeeping 102

MEWS

SEPTEMBER 27, 2022

In the case of hotels, you can use the POS to help you keep track of stock levels on cleaning and office supplies, any supplies relating to maintenance, food and beverage, and any other supply-chain-related matter that ensures the proper running of your hotel, along with ancillary services.

Maintenance 130

Maintenance 130

Modern Restaurant Management

AUGUST 25, 2023

Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. Regular cleaning and maintenance of the ice machine, coupled with proper water filtration systems, are essential to mitigate the risk of microbial contamination.

Maintenance 151

Maintenance Scheduling 151

Hospitality Net

OCTOBER 20, 2023

Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation.

Housekeeping 105

Housekeeping Maintenance 105

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. OYO currently runs five such hotels in London, Aberdeen, Sheffield, Cardiff and Bristol as a pilot of the ‘Managed by OYO’ programme.

Maintenance 97

Maintenance Housekeeping Book 97

Modern Restaurant Management

SEPTEMBER 14, 2023

As a result, businesses such as restaurants, bars, hotels, and cafes may experience a surge in demand for ice as customers return from vacations and leisure activities. Awareness and Maintenance To combat the September Effect on commercial ice machines, regular maintenance and proper care are essential.

Maintenance 98

Maintenance Sanitation Scheduling Training 98

Hospitality Net

AUGUST 18, 2023

Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.

Guest Satisfaction 98

Guest Satisfaction Housekeeping Maintenance 98

Revenue Hub

MARCH 21, 2024

In the hospitality industry, AI’s impact is becoming increasingly significant, offering unprecedented opportunities to enhance hotel operations and guest experiences. By integrating AI into back-end processes, hotels will achieve significant improvements in inventory management, staffing decisions, and maintenance scheduling.

Guest Satisfaction 85

Guest Satisfaction Maintenance Article Scheduling 85

Hospitality Net

JUNE 12, 2023

For hotel management companies looking to secure new management contracts from hotel owners, the technology on offer can make or break a deal. Investors own hotels explicitly to make the business value increase, often with a profitable sale as a targeted outcome.

Maintenance 96

Maintenance 96

Hotel Business

NOVEMBER 27, 2023

Most people love surprises, but not everyone, especially a hotel GM who has just found out a guest complaint after it’s become a crisis. Fortunately for many, including all hotels managed under National Hospitality Services (NHS) , a digital approach from Quore makes it so that a burst pipe in a guest’s room doesn’t burst a GM’s bubble.

Maintenance 111

Maintenance Communication Guest Satisfaction Information 111

Lodging Magazine

NOVEMBER 2, 2023

Preventative maintenance is critical to many areas of hotel operations, but it takes on added importance when it comes to resort pools. Industry experts agree that hoteliers must be vigilant about taking care of their pools to keep their hotels above water in many ways, including financially.

Maintenance 52

Maintenance Magazine 52

Hotel Owner

SEPTEMBER 11, 2023

Independent family-owned coach holiday group, Daish’s Holidays, has promoted Steve Slater to the role of general manager of the Somerset Hotel in Llandudno. Slater, formerly the assistant manager at the hotel, has more than 12 years of hospitality industry experience and since joining the company in 2021 has shown rapid progress.

Housekeeping 105

Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

AUGUST 30, 2023

The Sitwell Arms Hotel in Eckington is set to undergo a “major upgrade” after receiving more than £1m in funding from Cambridge and Counties Bank. The work will include an expanded public lounge, accommodation updates, large maintenance projects, and upgraded wedding and events capabilities.

Maintenance 105

Maintenance Catering Events 105

Hospitality Net

NOVEMBER 15, 2023

The $505,000 grant will enable AHLA Foundation to serve more than 400 apprentices in one of three pathways: Lodging Manager, Hotel Cook, and Maintenance. Department of Labor, will expand its registered apprenticeship programs for the hospitality industry.

Maintenance 75

Maintenance Training 75

Hotel Owner

APRIL 9, 2024

Hammersmith and Fulham Council planning officers are pending the approval of K West Hotel in Shepherd’s Bush to undergo a £45m renovation project. K West Hotel also intends to undergo general soft landscaping maintenance and improvements in existing planted areas, as well as install planters along Richmond Way street’s edge.

Front of House 52

Front of House Back of House Maintenance 52

Hotel Business

AUGUST 1, 2023

A Certificate of Occupancy (CO) is a vital requirement before opening your new-build/renovated hotel. Emergency communication systems: At a minimum, hotels are required by law to have reliable emergency communication systems in place within elevators. Without it, you’re subject to massive, compounding fines! Talk to an expert.

Maintenance 98

Maintenance Guest Satisfaction Communication Back of House 98

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Boutique Hotel News

OCTOBER 28, 2022

Worldwide: The Sustainable Hospitality Alliance (SHA) has improved its Hotel Carbon Measurement Initiative (HCMI) based on user feedback and work by Cornell University’s Center for Hospitality Research. It is free to use and helps hotels to track carbon reduction progress.

Travel and Tourism 130

Travel and Tourism Maintenance 130

Revenue Hub

SEPTEMBER 4, 2023

Many hotels regard revenue management and hotel operations as two separate departments with different responsibilities, objectives and no natural link. NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability.

Housekeeping 87

Housekeeping Maintenance Pricing Information 87

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Revfine

DECEMBER 10, 2023

Hotel Positions Hotel positions encompass a variety of roles within a hotel's operation, such as management, front office, housekeeping, food and beverage, and maintenance. Key Takeaways Diverse Role Spectrum: Covers The post A Comprehensive Overview of All Hotel Positions appeared first on Revfine.com.

Housekeeping 52

Housekeeping Maintenance 52

Revfine

DECEMBER 9, 2023

Hotel Departments Hotel departments are integral units within a hotel that collaborate to provide exceptional guest experiences and efficient operations. Key Takeaways Diversity The post Hotel Departments: Learn About All the 7 Sections of a Hotel appeared first on Revfine.com.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Maintenance 52

Hotel Business

SEPTEMBER 5, 2023

Drowning is one of the most traumatic things that can happen in any scenario, but it is especially tragic when it happens at a hotel pool. For the most part, people stay at hotels for leisure and fun. Who is generally responsible for a hotel drowning? It’s the employee’s employer—in this case, the hotel—that is held accountable.

Maintenance 69

Maintenance Communication Accounting Scheduling 69

Hotel Owner

SEPTEMBER 8, 2023

Independent coach holiday group Daish’s Holidays has announced the appointment of a new general manager at The Devonshire Hotel in Torquay. Steve Cowie brings a fresh approach to the role, with 12 years of experience in various hospitality and retail establishments, and seven months of experience as assistant manager at The Devonshire Hotel.

Maintenance 105

Maintenance Customer Service Training 105