Hotel Owner

SEPTEMBER 11, 2023

Independent family-owned coach holiday group, Daish’s Holidays, has promoted Steve Slater to the role of general manager of the Somerset Hotel in Llandudno. Slater, formerly the assistant manager at the hotel, has more than 12 years of hospitality industry experience and since joining the company in 2021 has shown rapid progress.

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Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

MARCH 20, 2024

Hospitality is quickly adapting to incorporate practices that have a reduced environmental impact and to support socially responsible initiatives – so expertise in sustainable practices in hotels, where exceptional customer service is balanced with a low carbon footprint, is widely sought. Here are 10 ways to do it: 1.

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Housekeeping Maintenance Training Customer Service 93

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

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Housekeeping Maintenance Scheduling Property Management 100

Hotel Owner

OCTOBER 5, 2022

Independent family-owned coach holiday group, Daish’s Holidays has appointed Dan Gates as general manager at the Bournemouth Sands Hotel based on West Cliff, Bournemouth. . With more than 20 years’ experience in the hotel and hospitality industry, Gates returns to Daish’s Holidays having had a year away from the company.

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Housekeeping Maintenance Catering Guest Services 105

Hotel Owner

OCTOBER 11, 2023

Independent family-owned holiday group Daish’s Holidays has announced three new appointments to the management team at its Esplanade Hotel in Scarborough. Joe Devassy joins as general manager and will oversee a 36-strong team at the 73-bed hotel.

Housekeeping 98

Housekeeping Maintenance Guest Services Training 98

SiteMinder

SEPTEMBER 10, 2023

What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services.

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Budgeting Maintenance Front Desk Operations Document 59

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Front of house positions in a hotel. Hotel manager.

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Maintenance Concierge Front of House Budgeting 72

Hotel Business

MARCH 9, 2023

As hotels, spas and resorts continue to experience an uptick in guests, professionals must cater to a clientele whose needs and priorities have shifted significantly. This is why many hotels are home to massive amounts of materials, such as PVC, which is virtually non-recyclable. Sustainable” products aren’t created equally.

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Sanitation Maintenance Accounting Budgeting 98

SiteMinder

SEPTEMBER 7, 2023

What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

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Front of House Housekeeping Maintenance Back of House 59

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. This can lead to customer dissatisfaction and loss of business.

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Property Management Catering Housekeeping Maintenance 130

SiteMinder

SEPTEMBER 6, 2023

The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. Table of contents Why is an online booking process important for hotels?

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Book Reservations Blog Demo 98

Alice Platform

FEBRUARY 4, 2022

The best hotel technology partners are continuously iterating to better serve hoteliers. So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened:

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Housekeeping Maintenance Guest Services 40

SiteMinder

NOVEMBER 22, 2023

What is a hotel robot? A hotel robot is an automated machine designed to perform various service tasks, enhancing guest experiences and streamlining hotel operations with a touch of technological innovation – and not a small amount of artificial intelligence. Another interesting example comes from Japan.

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Travel and Tourism Concierge Book Valet Services 52

Revenue Hub

NOVEMBER 21, 2022

In the post-pandemic world, hotels have had to quickly modernize their technology infrastructure to provide more digital and contactless options for guests, as well as operate efficiently with leaner teams. What is the hotel guest experience? 5 technology trends changing the guest experience.

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Book Communication Housekeeping Article 78

Les Roches

JULY 11, 2023

If so, working in hotel management may be just the career for you. Whether you’re preparing to graduate high school or have already graduated, there are clear paths into hotel management. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

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Maintenance Concierge Communication Housekeeping 40

SiteMinder

OCTOBER 16, 2022

As a hotel operator, staying on top of your finances is essential to the long-term profitability of your business. With the right financial information at your fingertips, you can make sound decisions for your hotel, fine-tune your business strategies, deal with any red flags before they become bigger problems and drive sustainable growth.

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Pricing Information Maintenance Accounting 72

Les Roches

OCTOBER 30, 2023

The smart hotel is evolving as an integral part of technology-driven advances in the industry, so read on to find out more about the concept of a smart hotel and how it can change the world for the better when it’s done right. What is a smart hotel? Remote monitoring can also help address problems the moment they arise.

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Concierge Travel and Tourism Information Catering 52

Les Roches

JANUARY 19, 2024

Are you interested in being part of the hospitality industry or even dreaming of operating your own hotel? Do you have a passion for providing e­xceptional guest experiences? This compre­hensive guide is de­signed to equip aspiring entre­preneurs with the necessary knowledge and tools to develop effective business plans for hotels.

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Marketing Book Accounting Procurement 52

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

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Front Desk Operations Cost Reduction Book Training 80

Revenue Hub

FEBRUARY 27, 2023

hotel industry reported that the average daily rate and revenue per available room were the highest for any year on record , despite occupancy levels remaining flat, and is projected to grow in 2023 and 2024. For reasons I can’t explain, few people want to talk about what it takes to run a profitable hotel. Cost of Acquisition ).

Article 77

Article Housekeeping Maintenance Information 77

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

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Housekeeping Training Hospitality Management Travel and Tourism 52

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Table of contents Why are hotels using Airbnb management companies? Ensure cleaning and maintenance are up to standard.

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Property Management Maintenance Communication Housekeeping 52

Hotel Business

MAY 31, 2023

Aavgo , a cloud-based SaaS provider, has signed an agreement with the Econo Lodge Franchise Association (EFLA) to offer its Smart Reception capabilities at the more than 700 Econo Lodge hotels across the U.S. Signing guests up for loyalty or rewards programs and informing them of their capabilities. and Canada.

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Housekeeping Maintenance Training Reservations 98