Revfine

SEPTEMBER 21, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels.

Marketing 103

Marketing Communication 103

Revfine

NOVEMBER 29, 2023

However, changing habits, attitudes, and trends send a clear message: the status quo is no longer sufficient to meet the complex needs of modern guests. In the ever-evolving landscape of the hospitality industry, it can feel hard to stay ahead of the curve – or even in the middle of it. The solution?

81

81

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. Chatbots dispatch dangerous operations that can probably become a fraud from the staff via bot in a format of a simple message.

Front of House 207

Front of House Reservations Information Back of House 207

Revenue Hub

AUGUST 31, 2023

Subscribe to our weekly newsletter and stay up to date Considering how the digital marketing landscape is constantly evolving and new trends and technologies emerging at breakneck speeds, keeping yourself updated might seem like a titanic task. This can be done by collecting data on past guests, website visitors, and social media followers.

Marketing 95

Marketing Article Catering Reservations 95

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

STAAH

DECEMBER 18, 2023

Bringing together some of the most trending articles, Here’s a mix of hospitality industry blogs from 2023 that our readers enjoyed the most. Read full blog Sustainable Hospitality: Meeting the needs of today’s eco-conscious traveler Clearly, sustainability has been a major priority trending this year.

Blog 86

Blog Travel and Tourism Book Communication 86

Revenue Hub

NOVEMBER 21, 2022

In the post-pandemic world, hotels have had to quickly modernize their technology infrastructure to provide more digital and contactless options for guests, as well as operate efficiently with leaner teams. What is the hotel guest experience? 5 technology trends changing the guest experience.

Book 80

Book Communication Housekeeping Article 80

Modern Restaurant Management

JANUARY 4, 2022

It may not look like it at first glance, but every interaction you have with your guests generates data. At its core, customer intelligence involves collecting and analyzing data to build better relationships with guests and improve operations through smarter decision-making. Customer Intelligence Brings Brands Closer to Their Guests.

Customer Service 216

Customer Service Information Marketing 216

Revenue Hub

MARCH 23, 2023

Subscribe to our weekly newsletter and stay up to date Evolution, innovation, and disruption are all important trends for companies to be aware of in order to remain competitive. These trends explored below just scratch the surface of what could be in store this year.

Marketing 77

Marketing Download Article Accounting 77

Hotelogix

OCTOBER 13, 2023

But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. Make sure you have a cancellation policy Include a cancellation policy in your hotel reservation system and make it visible to your guests.

Reservations 130

Reservations Book Article 130

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. It’s all about sending the customer the right message, at the right time.

Marketing 188

Marketing Information Communication Accounting 188

Revenue Hub

SEPTEMBER 4, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. To make matters worse, gathering insights from guest data is often time-consuming and manual processes are prone to errors. How can you apply automation?

Marketing 97

Marketing Communication Article Scheduling 97

Revenue Hub

JUNE 6, 2023

Below, we’ll explore how AI can help hoteliers tailor their messages to specific audiences on their direct channel, boost efficiency, and save time throughout the process. With THN’s AI Assistant , hotels can now generate unique messages in a matter of seconds that resonate with guests and encourage them to book directly.

Book 84

Book Presentation Article Pricing 84

Revenue Hub

JANUARY 29, 2024

As guest behavior, available technology and your competitors’ strategies continue to evolve, it becomes even more crucial to stay updated with the latest developments. We look into the future of hospitality marketing and suggest ideas that could position your hotel as the top choice for guests.

Marketing 93

Marketing Article Book Information 93

Modern Restaurant Management

AUGUST 31, 2023

Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? On the other hand, guests are becoming more savvy about what they expect. What do guests want from loyalty efforts now?

Accounting 175

Accounting Magazine 175

InnQuest

JANUARY 26, 2023

Hotel management solutions give hoteliers easy-to-use tools that streamline and automate their operations and improve guest experiences. These solutions are essential for decreasing overhead costs, improving the guest experience, and increasing revenue. Such solutions help in increasing conversion, guest loyalty, and revenue.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

JUNE 8, 2023

Are you curious about the latest trends and impact of AI in the hospitality industry? Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

AUGUST 25, 2023

We’ll demystify how these trends, often seen in popular online stores, can be seamlessly integrated into the hotel industry. More importantly, we’ll guide you on leveraging them to not only boost direct bookings but also to craft an unparalleled guest experience. This can be through chatbots, messaging apps, or live chat.

Book 86

Book Guest Satisfaction Information Article 86

Hotel Owner

DECEMBER 6, 2022

And yet, the hospitality industry keeps on rolling, adapting to new realities and consistently treating trends as opportunities. Amid a backdrop of strong hotel development pipelines in many regions, here are five trends to be aware of. Welcoming the working nomad. The rise of wellness tourism.

Travel and Tourism 126

Travel and Tourism Marketing 126

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. What do guests want from QSRs now and how is that changing? How is QSR ownership changing? Great question.

Communication 190

Communication Training Definition Accounting 190

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. The Hostelworld inbox login allows hoteliers to solicit, manage, and respond to guest reviews swiftly.

Communication 52

Communication Reservations Guest Satisfaction Book 52

Revenue Hub

MARCH 14, 2023

The guest experience continues to be one of the main concerns for hoteliers. How to improve it when the guests’ expectations are constantly changing? Today guests aim for much more than that. What are the mistakes that are destroying your guest experience? You should aim to create a guest relationship. The results?

Communication 88

Communication Article Information 88

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. This means that during periods of high consumer price growth, hotels have been able to raise room rates and pass on these rising costs to guests. Hotel e-tail. per cent on average above inflation per year. percentage points.

Concierge 312

Concierge Book Marketing Information 312

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

Cost Reduction 180

Cost Reduction POS Systems Information Communication 180

Revenue Hub

SEPTEMBER 6, 2023

NB: This is an article from Cendyn , one of our Expert Partners Hoteliers are turning to various online strategies to capture the attention of potential guests, and Google Ads has emerged as a game-changing tool in their arsenal. This inspires potential customers to click on the ad, driving direct demand for hoteliers.

Book 82

Book Budgeting Reservations Article 82

Revenue Hub

NOVEMBER 22, 2023

Welcome to the world of savvy hotel marketing where understanding and leveraging guest segmentation can transform your business! Understand different guest segments and how to tailor your offers and pricing strategies to meet diverse budgetary needs and preferences. What is Guest Segmentation in the Hotel Industry?

Article 102

Article Book Communication Marketing 102

Hotelogix

OCTOBER 9, 2023

You can add photos, text posts, link websites, and plug-ins like messaging and web-based booking. For hoteliers, all you must do is simply look at your past customer trends. Many PMS platforms offer features that store and keep archives of previous guest data. What age group do most of your guests fall into?

Book 130

Book Accounting Marketing Blog 130

Modern Restaurant Management

SEPTEMBER 16, 2020

The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant. Restaurants make up a large part of our client base and we’re responsible for helping script and produce their on hold messages.

Marketing 234

Marketing Communication Information Reservations 234

Revenue Hub

DECEMBER 1, 2023

This consistency can create a sense of trust and familiarity among potential guests. This ensures that visitors to your site can effortlessly access the information they’re looking for, creating a seamless, engaging user experience and capturing the attention of potential guests.

Article 80

Article Blog Catering Information 80

Modern Restaurant Management

APRIL 17, 2020

A Zagat dining trends survey says 75 percent of respondents have selected a restaurant based on food photos. Trend or not, people aren’t just bragging about what they had for lunch; they’re sharing their lives with friends and followers (or a curated version of it, anyway). Medium, Message and Measurement.

Marketing 175

Marketing Events 175

Revenue Hub

MARCH 15, 2023

One of the main goals for professionals in the hospitality industry is to meet and exceed guest expectations. Subscribe to our weekly newsletter and stay up to date Although there is no easy path to achieving this goal, there are proven ways to identify guests’ expectations and deliver a superior experience. Other guests’ opinions.

Housekeeping 79

Housekeeping Guest Satisfaction Communication Article 79

Les Roches

MARCH 6, 2024

By defining the brand’s positioning, visual identity, mission statement and messaging, brand strategy helps create a clear and compelling image of the brand. Brand strategy in hospitality In the hospitality industry , where competition is fierce and guest expectations are high, a comprehensive brand strategy is essential for success.

Marketing 52

Marketing Communication Brand Management Information 52

Smart Brief Hospitality

MARCH 10, 2024

As the pandemic slowed travel to a halt and changed both the frequency and the ways in which we travel, the hospitality industry was forced to implement technological innovations with offerings such as no-contact guest services. Part of the automation is the capability to capitalize on big data to note trends and communicate with customers.

Concierge 104

Concierge Guest Services Communication Events 104

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

Pricing 216

Pricing Catering Training Marketing 216

Larry Mogelonsky

AUGUST 2, 2023

There are legacy systems that are difficult (and expensive) to integrate and lots of disjointed guest profiles – also known as data silos. Nevertheless, the need for system consolidation and unified guest profiles, particularly at the enterprise level, becomes all the more critical with the renewed drive for customer segmentation.

Budgeting 100

Budgeting Reservations Book Marketing 100

STAAH

MAY 9, 2023

Keeping up with the latest trends in the hospitality industry is extremely important to increase your hotel’s revenue and occupancy. These top Hospitality Trends can help you prepare for your hotel marketing strategy. Guests now expect it and try to check while booking a hotel if it’s eco-friendly or not.

Travel and Tourism 79

Travel and Tourism Book Accounting Information 79

Modern Restaurant Management

APRIL 8, 2020

The key here will be providing guests with an environment characterized by both the reality and the perception of cleanliness and healthfulness, even if the restaurant concept is all about indulgence. Similarly, you can install foot handles in places like the bathroom door, so guests don’t have to use their clean hands to open it.

Sanitation 213

Sanitation Communication Back of House Training 213