Modern Restaurant Management

DECEMBER 14, 2022

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years? Robin Zheng.

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Server Front of House Back of House Marketing 180

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fewer items to cook and deliver mean less complexity for all roles in the restaurant from server to cook. Here are their insights. Frances Allen CEO at Checkers & Rally’s.

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Back of House Pricing Marketing Scheduling 180

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Human connections have been the foundation of the industry – whether it’s the interaction with a server or a concierge at a hotel that makes each experience memorable and can serve to drive repeat business.

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Front of House Customer Service Concierge Marketing 118

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

Download 198

Download Marketing Information Sanitation 198

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

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Front of House Server Training Back of House 78

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “A bubble tea person, a sandwich person, a dedicated register person and I’ve introduced a new role, front of house takeout specialist, to organize the online orders so I hire for that skill set.

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Scheduling Training Server Pricing 221

Modern Restaurant Management

AUGUST 5, 2020

Nair is a Modern Restaurant Management (MRM) magazine columnist. rolled out its contactless ordering and payment features for servers, designed to complement its existing contactless ordering and payment technology for guests. Nair, who is overseeing this new practice. Other members of the new practice include: Randy S.

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Server Marketing Bookkeeping Document 211

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In the front of house, we are seeing more kiosk adoption. The kiosk trend will be embraced like it is in the airline industry.

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Catering Marketing Customer Service Front of House 216

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. As the original Lil’ Deb’s crew moves on, Perez-Gallardo is welcoming new cooks, servers, and artists to the space.

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Server Training Definition Front of House 98

EATER

AUGUST 22, 2022

It was served with accompaniments, one of which was an asparagus relish; at another table, the server was explaining how he’d seen the chef arranging the asparagus on her bread like dragon scales while testing out the recipe. Nothing outwardly distinguished her from the other servers, unless you already knew who she was.

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Book Blog Server Presentation 101

Modern Restaurant Management

OCTOBER 29, 2020

as the restaurant group’s front-of-house platform. Using SevenRooms’ suite of tools, the chain will be able to optimize their front-of-house strategy and operations for today's dining environment including: Improving data capture for online reservations and digital waitlists.

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Catering Marketing Communication Events 144

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

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Download Marketing Accounting Blog 138

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. It's instant order input for the servers, and fewer mistakes made because you don't have to remember an order and transfer it to a POS station.

POS Systems 138

POS Systems Marketing Training Pricing 138