MEWS

APRIL 2, 2024

What is a PMS in a hotel? A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management.

Front Desk Operations 130

Front Desk Operations Property Management Housekeeping Reservations 130

Lodging Magazine

DECEMBER 14, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management.

Front Desk Operations 62

Front Desk Operations Reservations Property Management Magazine 62

Hotel Business

DECEMBER 12, 2023

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Metasphere

SEPTEMBER 4, 2023

A key player in this evolution is the adoption of mobile pre check-in services by hotels. Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Mobile pre check-in puts the power in the hands of guests, empowering them to customize their stay before even stepping foot in the hotel.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. Experienced hands and new staff alike can benefit from ongoing training, ensuring that your hotel outpaces the competition in the thing that matters most in hotel success: guest experience.

Training 52

Training Customer Service Guest Satisfaction Communication 52

SiteMinder

SEPTEMBER 10, 2023

What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Why is a hotel budget important?

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Hotel Business

MAY 16, 2023

Hotel Business caught up with Amanda Williams, senior product specialist, Solonis , to talk PMS systems and revenue. If your hotel is still relying on a system like this, you’re likely running into limitations in your daily workflows and how you serve guests. First, let’s look at reporting.

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Front Desk Operations Property Management Book Accounting 96