Lodging Magazine

DECEMBER 14, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management.

Front Desk Operations 64

Front Desk Operations Reservations Property Management Magazine 64

Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Metasphere

SEPTEMBER 4, 2023

From room preferences and special requests to spa appointments and dining reservations, guests can curate their stay to align with their preferences. Optimized Operational Efficiency While guests reap the rewards, hotels stand to gain significantly from streamlined operations.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

Hotel Business

MAY 16, 2023

If your guests can’t leverage mobile check-in features and your staff can’t manage reservations, billings, vacancies or reports from a smartphone or tablet, you’re severely restricting the convenience of the guest experience as well as your hotel’s operational efficiency.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Reservation and booking systems : Proficiency in using the hotel’s reservation software, such as SiteMinder, for efficient booking management.

Training 52

Training Customer Service Guest Satisfaction Communication 52

SiteMinder

SEPTEMBER 10, 2023

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Cost control through automation : Automated workflows for reservations, billing, and guest management eliminate manual errors and reduce administrative costs.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

eZee Absolute

NOVEMBER 16, 2022

Along with the instant reservation for walk-in guests, it successfully serves guests who have pre-booked through the hotel or any OTA website. While kiosks handle all the major front desk functions, your staff gets a chance to enhance the guests’ experience by interacting and providing them with quick services. Conclusion.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Property Management 52