Modern Restaurant Management

NOVEMBER 18, 2019

The number of consumers that start their purchase journey using a search engine is growing. For example, a study by Power Reviews in 2018 found that over 70 percent of consumers start their purchase journey on Amazon or via search engines. Importantly, voice search is becoming an increasingly popular way for consumers to find the information they need, quickly and often when on the go via search engines.

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7 Shifts

NOVEMBER 18, 2019

At 7shifts, it's a goal of ours to improve employee retention for restaurants, and for me, it’s more than just something we evangelize to restaurant clients—it’s something I embody in my work as a leader, and something our whole team strives toward every day. By providing tools to restaurants like our Engage dashboard , which quantifies team engagement with statistics about lates, picked up shifts, no shows, and more, managers can be proactive in employee retention and engagement.

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Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? From quick-service and fast casual restaurants tasked with accommodating busy holiday shoppers, to dining establishments on a mission to wow guests with an impressive holiday meal or catering order, many restaurants will experience a holiday rush t

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Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. The evolution of cloud kitchens has been driven by consumer demand. Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online or

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

NOVEMBER 21, 2019

Panera bread loses about 100 percent of its workers every year, and according to Panera CFO Michael Bufano , that’s not unusual for the fast food industry. While the Bureau of Labor Statistics estimates that the turnover rate for the restaurant sector hovers around 82 percent, industry estimates are higher, with some restaurant chains experiencing a rate of 130 percent.

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Modern Restaurant Management

NOVEMBER 18, 2019

Technology has changed the landscape of the employer/employee relationship. Social media, text messaging, online training and the like have all made the interaction between employer and employee easier and more streamlined. The technological evolution is not, however, without its drawbacks. Websites such as GlassDoor, Great Place to Work and Indeed provide a breeding ground for disgruntled employees to anonymously vent about perceived slights and alleged misbehavior by their former employers.

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Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. CPK Brings on Franchise Veteran. California Pizza Kitchen (CPK) today announced the appointment of Giorgio Minardi as Executive Vice President of Global Development & Franchise Operations.

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7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage.

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Modern Restaurant Management

NOVEMBER 22, 2019

For most modern consumers, the first taste of a restaurant happens virtually. They find restaurants via Google or Yahoo or Yelp where they peruse the reviews and vainly search for menus. To extend the reach of your restaurant in the real world, you’ve got to extend the reach of your restaurant online. The key to success is ensuring your restaurant’s website is discoverable not only to humans but to search spiders crawling the web.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

NOVEMBER 18, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features if cooking is becoming a thing of the past, Drinksgiving, the state of snacking and the impact of sensory marketing. Positive Traffic Growth. It is undeniable that the restaurant industry is experiencing a significant slowdown in same-store sales growth since the second quarter of the year, however in October, the industry was able to post its second consecutive month of small positive same-store sales gr

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Modern Restaurant Management

NOVEMBER 19, 2019

This edition of MRM News Bites features Aramark, Starbucks, KFC and FRCH NELSON, OpenTable and Capital One, Toast, MOD Pizza, Coolgreens, Virtual Kitchen, Punchh, The OC Restaurant Association, NCR Corporation and Shake Shack. The Best Chefs in the U.S. Aramark is hosting an intense culinary competition to determine its best U.S.-based chefs. With knives sharpened, toques neatly packed and bragging rights on the line, Aramark’s top chefs from across the country will descend upon its Global

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