Modern Restaurant Management
JULY 28, 2022
We’re constantly being bombarded by messages about how important it is to own your customer data. But what does that actually mean, and how does it increase sales? Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. First, let's take a look at all three segments.
Soft Inn
JULY 25, 2022
What is a Fraud? Fraud is an action of someone or an agency with the intention to obtain unauthorized benefits. Putting it simply, fraud is a bad action of someone to gain money or financial benefits through lying or tricking another person. It is sad to say that fraud does exist in the hospitality industry that involves employees. In this article, I will be showing some examples of common frauds by the hotel front desk staff and how to prevent them to happen.
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The Restaurant Manifesto
JULY 27, 2022
It was never easy, but the good times we had will always be special. The post The (Few) Things I Miss About Working In Restaurants appeared first on The Restaurant Manifesto.
Restaurant Engine
JULY 27, 2022
Grab online users attention to draw them into your restaurant. It’s never been more important to draw customers into your restaurant and increase your online ordering. You want to find new customers and retain your current ones through attractive and enticing marketing. In this article, we look at how you can get more online attention for your restaurant with these five tips. #1: Create a Strong Web Presence.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Modern Restaurant Management
JULY 27, 2022
… and bring them back to restaurants for more. Digital loyalty programs surged 124 percent during the height of the pandemic, helping restaurants drive more frequent visits and higher check averages from devoted customers, according to market researcher NPD Group. The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
7 Shifts
JULY 27, 2022
Executive Summary. Region: Canada. Number of Locations: 75 and growing. Business Type: Bubble Tea. Problem : Team management was not consistently being handled across the business. Every location had their own version of the truth when it came to labor costs and productivity. A “spreadsheet mountain”. Solution : Cloud-based scheduling software. It helped franchisees lower labor costs as much as 13%.
Eagle Owl
JULY 28, 2022
One of the most common mistakes aspiring restaurateurs make is not seeking professional help. They feel they have a winning business idea and the passion to make it in the industry. Unfortunately, that’s not going to take you very far. To prevent a downfall as rapid as your rise, it’s best to work with a […]. The post 10 Ways A Restaurant Consultant Can Help Your Restaurant appeared first on EagleOwl - Restaurant Management and Analytics Software.
Modern Restaurant Management
JULY 26, 2022
As inflation hammers restaurants, here are four ways to audit the true cost of HR. Inflation, supply chain disruptions, and an unforgiving labor market have created a perfect storm for restaurant owners and operators. The mounting headwinds are unrelenting. While many establishments have tried to combat these disruptions by increasing pay, minimizing menus, raising prices, or simply cutting staff and operating hours, there are other strategies that can ease the burdens of the current operating e
EATER
JULY 28, 2022
Shutterstock. Author Michael Pollan on how coffee and tea awakened a new form of consciousness for Western civilization Whether in the form of tea, coffee, or a potent energy drink, there’s no denying the near-universal appeal of caffeine. This tiny molecule has been consumed for centuries in beverages and foods that offer a quick jolt of energy needed to make it through the day.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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The Restaurant Times
JULY 28, 2022
Los restaurantes son un espacio imprevisible, con la Ley de Murphy, todo lo que puede salir mal saldrá mal, muy aplicable al negocio. La asombrosa tasa de fracasos en el negocio de la restauración es un claro indicio de que algo falla en la forma de operar de los restaurantes. Aunque hay muchas razones por las que un restaurante fracasa, la falta de planificación y estrategia es algo que a menudo se les escapa a los propietarios de restaurantes perplejos que no dejan de pensar en qué ha fallado.
EHL Insights
JULY 27, 2022
Dressing formally for work is a sign of respect in many cultures and industry sectors. EHL students are immersed from day one in a professional environment that prepares them to make a good first impression in any business situation. Since the school's inception in 1893, EHL dress code has been known for its strict adherence to sober, smart, practical elegance.
Modern Restaurant Management
JULY 29, 2022
According to the National Restaurant Association (NRA), U.S. restaurant sales are expected to return to pre-pandemic trajectory and reach $898 billion in 2022. Given that businesses grow by acquiring new customers, many national QSR brands rely heavily on advertising to increase exposure. In 2021, QSR brands spent an estimated $1.8 billion on national television advertisements, and digital spend is also on the rise given the increasing influence of social media platforms like TikTok.
EATER
JULY 26, 2022
Dina Avila/Eater. The ice cream truck just got a little bit worse In a devastating blow to ice cream trucks everywhere, the frozen desserts company Klondike confirmed that it has killed the Choco Taco, the chocolate-and-nut-coated treat that this very website once called “the most beloved and innovative of all the American ice cream ‘novelties.’” (Sorry, SpongeBob popsicle.).
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Service that Sells
JULY 25, 2022
Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Although your title as manager carries a certain level of distinction and authority, it does not supersede the need to earn respect and establish credibility with your employees.
SiteMinder
JULY 25, 2022
Average daily rate (ADR) remains an important metric to talk about within the hotel industry. Data is becoming ever more valuable as hoteliers look for ways to recover from economic setbacks, grow their business, and gain an edge over the competition; so ADR is often crucial. This blog will provide a comprehensive guide to ADR, including why it’s so important and how your hotel can improve it.
Modern Restaurant Management
JULY 27, 2022
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues.
EATER
JULY 25, 2022
Ann Summa/Getty Images. An authority on Mexican food, Kennedy’s cookbooks helped introduce English-speakers to Mexican cuisine The New York Times reports that Diana Kennedy, chef and author of numerous cookbooks, including the influential tome The Cuisines of Mexico , has died at the age of 99. Like Julia Child for French food and Julie Sahni for Indian food, the English chef’s work was a gateway for many Americans into the cuisine of Mexico when it was published in 1972.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
The Restaurant Times
JULY 25, 2022
El servicio de atención al cliente de un restaurante es una de las principales cosas que deciden el éxito de su restaurante. Hay muchas razones por las que los clientes no vuelven a un restaurante, y un mal servicio al cliente es una de ellas. Si no tiene capacidad de complacer a sus clientes y no consigue retenerlos y hacer que vuelvan después de haberlos atraído una vez, puede estar seguro de que, haga lo que haga, su restaurante será incapaz de alcanzar sus objetivos en términos de beneficio.
PhocusWire
JULY 25, 2022
According to a new study, seven in 10 consumers are willing to pay more for a destination, lodging or transportation option that is more inclusive to all types of travelers.
Nation's Restaurant News
JULY 29, 2022
Plus, hear from Anita Adams, CEO of Black Bear Diner, on the chain’s growth plans
EATER
JULY 29, 2022
Lonesome Rose’s Choco Taco. | Land & Sea Dept./Alex Hupp. Klondike will not be missed As soon as Klondike announced that the Choco Taco would no longer be, the wailing began. Social media was filled with cries of no, say it ain’t so and petitions for Klondike to change its mind. Even Serena Williams’s husband (and also the guy who founded Reddit) Alexis Ohanian said he would buy the rights to ensure future generations had a chance to taste a not-as-crispy-as-it-should-be cone shell filled wi
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
InnQuest
JULY 29, 2022
The transformation brought about by the digital era has modernized and refined the hotel industry landscape and factors contributing to its growth to a large extent. As a result, new, improved and effecti ve hotel growth strategies have come into play to attract customers, increase occupancy and maximize revenue. One such powerful strategy is the hotel distribution strategy.
PhocusWire
JULY 25, 2022
Achieving any significant climate goal requires aligning actions by airlines, companies and their travelers. The critical question is to which goal are we aligning?
Bed and Breakfast Coach
JULY 28, 2022
?. Digital Marketing for B&B Owners, Part 3 – How to Create Content to Attract More Direct Bookings. Wherever and whenever you’re tuning in, welcome and thank you for your attention as we dive into How to create content to attract more direct bookings. This is Part 3 of my Digital Marketing for B&B owners, all around attracting more direct bookings, and paying less commissions to online travel agents.
EATER
JULY 26, 2022
The Silver Birches Resort, home of the Dock restaurant. | Jon Lovette/Getty Images. Book a room at a throwback lodge complete with heart-shaped bathtub, moor your boat at the dock of a lively lakeside bar, and dine overlooking a pristine waterfall in the Poconos This is not a hard-and-fast rule, but residents of Pennsylvania, New Jersey, and Delaware tend to be either shore people or Poconos people.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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