Sat.Jul 22, 2023 - Fri.Jul 28, 2023

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Enhancing Restaurant Operations: Achieving Continuous Improvement

Sculpture Hospitality

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

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Last chance: join us at the Hospitality Leaders Summit

Hospitality Magazine

Can you believe the 2023 Hospitality Leaders Summit is this Monday? Neither can we, so it’s your last chance to get your hands on tickets to the industry’s much-anticipated event. Don’t miss out on the chance to join the country’s leading industry figures for a day of practical advice and insights to help your business grow. The full-day program will host discussions and panels on topics that matter including staffing, employment law, sustainability, the rise of technolog

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9 benefits of implementing a customer experience platform: insights from industry experts

eHotelier

The results of implementing a platform that is focused on the guest experience include improved guest satisfaction and loyalty, higher ratings and reviews, and increased revenue through repeat bookings and positive word of mouth.

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Destination Marketing For Hotels: Top 5 Tips

InnQuest

In today’s highly competitive hospitality industry, effective destination marketing plays a crucial role in attracting guests to hotels. With the rise of online travel platforms and social media, hotels must employ strategic marketing tactics to stand out from the crowd. This blog post will provide valuable tips and insights for hotels to enhance their destination marketing efforts and entice travelers to choose their hotel for a memorable stay.

Marketing 223
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Embracing AI: A Recipe for Success in the Restaurant Industry

Modern Restaurant Management

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

Pricing 167

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Hotel talent management: recruit, develop, retain for success

eHotelier

Here are effective strategies for recruiting top-tier talent quickly, actionable plans for fostering their professional growth, and techniques for encouraging continued service, ensuring a seamless bounce back for your hotel. In a world still recovering from the impact of the pandemic, this dedication to your team isn't just good business practice; it's the path to resilience and growth.

Training 246
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Redcraig Lodges brought to market for £690k asking price

Hotel Owner

Redcraig Lodges in Bridge of Dee has been brought to market for an asking price of £690,000. The listing includes four self-contained one-bedroom holiday lodges in a location ideally situated for Aberdeen, as well as separate detached four-bedroom owners’ accommodation. The lodges have been formed by the redevelopment of a former steading building and provide a large double bedroom with shower room and open plan kitchen, lounge and dining room.

Pricing 98
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Revolutionizing Restaurant Supply Chains: The Impact of AI on Transparency, Validation, Verification, and Sustainability

Modern Restaurant Management

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Steven Sinclair to join Sydney’s Jacksons on George

Hospitality Magazine

The former Icebergs Dining Room and Bar and L’enclume alumni has been announced as head chef for the upcoming venue. Jacksons on George is the first venue from hospitality group DTL Entertainment Group Pty Ltd lead by Creative Director Maurice Terzini and General Manager Michael Broome. The multi-level venue is set to open in spring at the new Sydney Place precinct in Circular Quay.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The cost of faking a smile

eHotelier

New findings show that suppressing or hiding internal feelings can be detrimental to employees and reduce their intention to remain their role, which has clear managerial and practical implications.

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A Power Proposition: Transparent Energy Brings Procurement Expertise to AHLA Members

Industry Insights Lodging Magazine

Working out of Transparent Energy’s Chicago Office, Business Development Manager Eric Wyman helps lead the business development team in their assignments with innovative buying strategies used to manage his clients’ energy portfolios and mitigate risk in the market.​ He is an experienced professional responsible for providing dynamic energy management services to commercial and industrial businesses with diverse facilities located in deregulated power markets throughout the country.

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A Better Approach for Unbanked Restaurant Employees

Modern Restaurant Management

More than 75 percent of Americans say that increasing financial stress is impacting their productivity at work. Financial insecurity has hit all-time highs in many segments of the workforce, including the restaurant and quick service restaurant (QSR) industries, whose workers tend to be more underserved with less access to affordable banking services.

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New Xero data reveals the state of Australia’s small businesses

Hospitality Magazine

Global business platform Xero has released its latest data as part of the Xero Small Business Index that covers statistics from February to June 2023. The Xero Small Business Index averaged 120 points in the first five months of this year, which is above the last result of 112 that was revealed at the end of 2022. The data has been calculated from aggregated and anonymised transactions from hundreds of thousands of small businesses across the country.

Budgeting 246
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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5 questions managers of remote teams should ask themselves

eHotelier

We know that managing a team remotely is fraught with both technical and interpersonal complications. Here are suggestions to make sure you're successful at it.

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Malmaison and Hotel du Vin appoint new F&B director

Hotel Owner

Hotel brands Malmaison and Hotel du Vin have announced the appointment of Craig Robson to the role of Food and Beverage director. Having curated Malmaison’s bar strategy in recent years whilst acting as general manager, Robson has also played an active role in driving wider food and drink strategies across both Malmaison and Hotel du Vin. He collaborated with the executive teams to ensure the “continuous evolution” of the F&B offering, including the development of Malmaison’s newest sub-br

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Choice Integrates All Radisson Americas Brands Onto Central Reservation System

Guest Experience: Lodging Magazine

ROCKVILLE, Maryland—Choice Hotels International, Inc. announced that all nine Radisson Hotels Americas brands—including Radisson Blu, Radisson, and Country Inn & Suites—are now available to be booked on Choice’s website. This adds nearly 600 hotels to its central reservation system ahead of schedule and less than a year since its acquisition of Radisson Americas closed.

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St. Ali opens coffee and cocktail venue at Queen Victoria Market

Hospitality Magazine

Melbourne’s St. Ali has opened a day-to-night concept in the Queen Victoria Market. St. Ali & The Queen is located in the new Munro development and is described as a European-style concept serving specialty coffee, cocktails, and a market-focused food menu. “Coffee brands and cafés have a hard time transitioning from day to night, and very few venues have managed to do it well so for us, The Queen is a physical manifestation of our desire to get into the night life environment,”

Marketing 241
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Sustainability with Jennifer Klar of Six Senses

eHotelier

In this episode, Jennifer Klar discusses Six Senses’ industry-leading approach to wellness and sustainability.

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Whitbread awards Polcom £2m contract to furnish five hotels

Hotel Owner

Whitbread has awarded contracts worth more than £2m to hotel fit-out specialist, Polcom Furniture, to provide bespoke fitted bedroom and bathroom furniture for four Premier Inn hotels and one Hub by Premier Inn. As part of the agreement, Polcom will work with Whitbread’s main contractor for each scheme – Gilbert Ash, Carter Lauren and CLC Group. The company will manufacture furniture for nearly 1,400 guest rooms for new hotels in Swindon, Cardiff and London Paddington, as well as for hotels u

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Choice Hotels Completes Radisson Hotels Americas Milestone, Integrating Loyalty Programs And Allowing For Full Booking Capabilities On ChoiceHotels.com

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH), one of the world’s leading hotel franchisors, announced today that all nine Radisson Hotels Americas brands – including Radisson Blu, Radisson, and Country Inn & Suites – are now available to be booked on ChoiceHotels.com. This adds nearly 600 hotels onto its world-class central reservation system ahead of schedule and less than a year since its acquisition of Radisson Americas closed.

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J.D. Power 2023 NAGSI Study Reports U.S. Hotel Occupancy Will Almost Reach Pre-Pandemic Level

Industry Insights Lodging Magazine

TROY, Michigan—With average U.S. hotel occupancy on track to reach 63.8 percent in 2023, just shy of the pre-pandemic level of 65.9 percent, business and leisure travelers are packing into hotels throughout North America for a second consecutive year. Hotels have risen to the challenge by ratcheting up staffing and doubling down on customer service.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Designing achievable goals through market & business insights

eHotelier

Data and analysis provide the foundational insights to set realistic, meaningful, and strategic objectives.

Marketing 246
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Christie & Co revises market price of The Gaskell Arms Hotel

Hotel Owner

The Gaskell Arms Hotel and Restaurant, situated in Much Wenlock, has been brought to market at the revised price of offers in excess of £750,000. Formerly a 17th Century coaching Inn, The Gaskell Arms has become a landmark in the sought after mediaeval town. The renowned venue offers a wealth of character, having retained many period features throughout its 14 ensuite lettings rooms and popular restaurant, lounge and bar.

Pricing 98
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Hilton West Palm Beach is Reimagining Downtown Paradise with A $25 Million Transformative Renovation

Hospitality Net

Located in the heart of Downtown West Palm Beach, Hilton West Palm Beach has brought unparalleled ambience, service and experiences to the Palm Beaches for the last seven years, making it a favorite among travelers. A beacon for hospitality, the award-winning hotel will debut a fully transformative renovation this fall.

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Wyndham Grows ECHO Suites Brand With 60 New Hotels

Finance & Development : Lodging Magazine

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced 60 new hotels for its ECHO Suites Extended Stay by Wyndham brand, including what will be the brand’s first hotels in Canada. Continuing Wyndham’s strategy of signing multi-unit deals with experienced developers—one of the latest being MasterBUILT Hotels—the additions grow the brand’s global pipeline to 265 hotels and approximately 33,000 rooms.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.