Lodging Magazine

MARCH 20, 2023

ATLANTA, Georgia, and FARGO, North Dakota—Hotel Equities (HE) and National Hospitality Services (NHS) announced they have formed a strategic alliance. Since opening our first hotel […] The post Hotel Equities and National Hospitality Services Form Strategic Alliance appeared first on LODGING Magazine.

Magazine 52

Magazine 52

Serviced Apartments

MARCH 20, 2023

He secured a permit for 96 hotel rooms and 444 serviced apartments with a 22-metre height limit. The post Sydney airport site with serviced apartment permission for sale appeared first on Serviced Apartment News. Mr Nassif has not been charged but Ashlyn resigned as the director of Toplace on March 7, corporate filings show.

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52

Serviced Apartments

MARCH 14, 2023

Malaysia: E&O is set to launch a second Arica serviced apartment building in Penang’s Andaman Island. Arica is a 380-unit freehold serviced apartment development, offering unit built-ups ranging from 947 sq ft to 1,259 square feet and priced from RM800,000.

Property Development 52

Property Development Pricing 52

PhocusWire

MARCH 7, 2023

Travelsoft says that with this acquisition it will now transact bookings worth €5 billion annually through more than 300 tour operators connected to 600 suppliers in about 40 countries.

Book 82

Book 82

PhocusWire

MARCH 24, 2023

SkipQ describes itself as a travel retail marketplace that connects airport retailers and passengers via its app.

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74

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty. For example, your target market is mainly business travelers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

InnQuest

MARCH 9, 2023

Another advantage of scalability is that it allows properties to expand their services to new geographical locations more easily. Additionally, this enhanced accessibility with cloud computing allows hotels to extend their services to customers and partners more easily.

Server 222

Server Demo Budgeting Property Management 222

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Can they order goods or services from their phone? Will you deliver the drinks, food, or services to their location on your property?

Training 164

Training Pricing Events Marketing 164

Boutique Hotel News

MARCH 27, 2023

The board consists of: • Beatrice Mercado, co-president, Bennett + Mercado Hospitality • George Carrancho, managing director, First in Service Travel • Jason Couvillion, owner, Bruvion Travel • John Manelski, co-founder, InluxuriaTravel • Sarah Lee, co-founder, Modern Family Travels • Vikram Seshadri, luxury travel advisor, Global Travel Collection (..)

Training 130

Training Information 130

InnQuest

MARCH 3, 2023

This, in turn, leads to faster and more efficient service delivery, making guests feel valued and appreciated. For example, guests can easily request additional services or items from the comfort of their room using an integrated mobile app. This can include anything from housekeeping services to restaurant reservations.

Communication 218

Communication Reservations Housekeeping Property Management 218

eHotelier

MARCH 15, 2023

Arch Amenities Group, a full-service global provider of wellness, amenity, and meeting services for commercial and residential properties, hotels, and private clubs, has announced the appointment of Davey Friedman as vice president of real estate and business development.

Business Development 130

Business Development 130

MEWS

MARCH 21, 2023

When your staff is less stressed due to long front desk lines, they can also provide better service, and great service is key to your hotel’s success. Because a seamless check-in process is at the heart of guest satisfaction as it is the first chance your hotel must make a positive first impression on your guests.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction 130

Modern Restaurant Management

MARCH 9, 2023

There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages. Don’t Be Afraid to Refuse Service Make sure your bartenders know when to stop serving patrons. Closely monitor alcohol service. It’s no secret that alcohol service creates unique risks and exposure.

Training 180

Training Information Server Definition 180

eHotelier

MARCH 8, 2023

Leading travel service provider Trip.com Group today announced that it would strengthen collaborations with its stakeholders to promote and position Japan as a destination in a post-Covid environment.

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130

Modern Restaurant Management

MARCH 23, 2023

Our graphs of early 2022 quick-service restaurant traffic trends looked like a mountain range — a significant dip in performance followed by a steep climb, thanks to the appearance and ultimate retreat of the omicron variant. According to our Senior Vice President of Consulting Services, Richard Delvallée, the short answer is no.

Marketing 173

Marketing Pricing Budgeting 173

eHotelier

MARCH 20, 2023

Echoing their unwavering commitment to delivering legendary service to all, the iconic Badrutt’s Palace Hotel has this January announced the reopening of their staff restaurant, Bella Vista, with a complete redesign and build to welcome in a new look and feel exclusively for employees to enjoy.

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130

eHotelier

MARCH 29, 2023

UNWTO will work with its Affiliate Member AVIAREPS to offer grants for destination marketing and research services to five countries in Europe.

Marketing 130

Marketing 130

Modern Restaurant Management

MARCH 6, 2023

By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits. While allowing QSRs to exceed standards of cleanliness, streamlining task management also ensures customers are satisfied with service.

Communication 187

Communication Information Scheduling Accounting 187

MEWS

MARCH 28, 2023

Blockchain for hotels presents a huge opportunity to customize the hotel experience and provide better service. In an industry looking to be more customer-centric, this technology opens the door to hotels to easier data access and using it to improve the customer experience.

Presentation 130

Presentation 130

eHotelier

MARCH 6, 2023

IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services, announced today that Michael McCartan has joined the company as area vice president for Europe, the Middle East, and Africa (EMEA) effective March 2, 2023.

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130

Boutique Hotel News

MARCH 22, 2023

Speaking about her appointment, Koh said: “I am delighted to have the opportunity to lead this incredible team, being part of one of the fastest growing destinations in the United States and to promote the Conrad’s culture of purposeful service, passionately delivered.”

Events 130

Events 130

Service that Sells

MARCH 27, 2023

Restaurant Service and Sales Training The Service & Sales Excellence Waitstaff Training Series is based on Service That Sells!, Serving Difficult Kids appeared first on Service that Sells! As every parent knows, no kid can be bad all the time! Click here to learn more. The post Time Out!

Server 96

Server Training Guest Satisfaction 96

Boutique Hotel News

MARCH 2, 2023

The company’s SaaS (software as a service) solution is offered to hotel partners at a monthly fee. We are proud to partner with companies like hivr.ai to bring true innovation to our industry and further enhance the collaboration between meeting planners and hotels and venues.” The post hivr.ai

Events 130

Events Catering Book 130

Modern Restaurant Management

MARCH 13, 2023

Generally speaking, FDA continues to leave a wide range of discretion to food service providers. How does this modify cooking requirements? That said, the new Food Code does contain two new requirements.

Information 188

Information Accounting Presentation 188

Boutique Hotel News

MARCH 20, 2023

Led by executive chef Beto Huizar, The Victor is open for dinner with brunch service launching next month. Events such as weddings are also catered for by a full-service team. Dishes are prepared in a Josper charcoal oven or Santa Maria grill.

Catering 130

Catering Events 130

Hotel Business

MARCH 13, 2023

Hospitality management, acquisition and development company PCH Hotels & Resorts has expanded its services to include third-party hotel management services for additional ownership groups. ” He added, “With a growing number of hotels expected to change hands during 2023, an increased need for superior operators is needed.

Budgeting 105

Budgeting Revenue Projections Guest Services Accounting 105

eHotelier

MARCH 1, 2023

Radisson Hotel Group continues its strategic digital transformation with the expansion of its innovative real-time, self-service online booking platform for meetings and events. Book it easy is now available across all key conference hotels in EMEA.

Book 130

Book Events 130

Lodging Magazine

MARCH 10, 2023

With the transition of a handful of properties throughout the past year, including three select-service hotels within the last month, Spire Hospitality continues to expand and broaden the makeup of its management portfolio.

Hospitality Management 111

Hospitality Management Magazine 111

Modern Restaurant Management

MARCH 28, 2023

Owners remain grounded in traditional ways of doing business – you have front-of-house staff taking care of the customer from service to payment, and you have back-of-house staff taking care of the food and management. In addition to the overall technology, research the types of warranties and services your provider offers.

Front of House 185

Front of House Budgeting Back of House Scheduling 185

Lodging Magazine

MARCH 27, 2023

The new company will continue to provide hotel management services but with an eye on expanding its third-party management portfolio and possible management company mergers and acquisitions.

Magazine 115

Magazine 115

Boutique Hotel News

MARCH 24, 2023

Comparison of each segment’s 2021 RevPAR, F&B, TRevPAR, and EBITDA compared to US full-service hotels. • The Highland Group’s Mid-Year Boutique Report will present 2022 calendar year data. Two aggregate “HOST” style statements of 2022 income and expense for boutique hotels with rooftop bars and high F&B revenues.

Definition 246

Definition Presentation Marketing 246

eHotelier

MARCH 28, 2023

Travel Outlook, known for its highly personalized, efficient, and effective services, was chosen to provide.

Guest Satisfaction 130

Guest Satisfaction 130

Modern Restaurant Management

MARCH 14, 2023

This surge of revenue and demand for food related services – mostly paid for through digital, contactless transactions – could potentially attract cybercriminals to commit acts of fraud all the more. Duplicate or unfamiliar transactions can easily slip through the cracks without a software that provides anomaly detection services.

Procurement 194

Procurement Accounting Catering Presentation 194

Boutique Hotel News

MARCH 15, 2023

Melanie Wexler, head of global services, said: “With eviivo Collective, we’re extending considerable support beyond customer service to our property owners, hosts and hoteliers as they continue to rise above from the impact of the pandemic. ” All eviivo properties worldwide are automatically part of eviivo Collective.

Property Management 130

Property Management Book Customer Service Catering 130

Hotel Owner

MARCH 22, 2023

It said his focus is to continue to drive the business’ industry-leading standards in hospitality and asset management and deliver first-class service for clients and customers. From my experience, I believe that if you look after your team, then the service standards will follow in return.”

People Development 104

People Development Property Management Hospitality Management 104

Modern Restaurant Management

MARCH 16, 2023

The emphasis on Italian restaurants, for example, is on the quality of food and service. Consumer streaming services do not fulfill this requirement, as they are not licensed for any commercial use. The perfect music creates the right atmosphere for restaurant’s seeking to build their brand.

Communication 189

Communication Marketing 189

Modern Restaurant Management

MARCH 8, 2023

Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it. On the other hand, the spoils are evident: Customers will pay up to a 16 percent price premium if they know they’ll get excellent service.

Scheduling 180

Scheduling Training Pricing Marketing 180