Fri.Dec 09, 2022

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Aimbridge adds boutique and upscale hotels to portfolio

Boutique Hotel News

US: Aimbridge Hospitality has been selected to manage the boutique Coachman Hotel in South Lake Tahoe and the upscale Le Méridien Pasadena Arcadia hotel. CL Hotels recently acquired the newly-renovated Coachman Hotel. CL plans to remodel 22 of the total 104 rooms and increase the property’s meeting space by 900 square feet. A grab-and-go F&B outlet is also in the works.

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Seven Common Mistakes to Avoid When Implementing New Technology

Modern Restaurant Management

The restaurant industry is in a revolution—or evolution—in its relationship to technology. Operators are looking for tools and systems to give them a competitive advantage, whether that’s by meeting customer wants or getting your labor numbers just right. However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it.

Training 185
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What is the role of a food and beverage manager in hotels?

MEWS

A food and beverage manager is in charge of overseeing the running of a hotel’s restaurant and bar. They plan, forecast, execute orders and ensure that provisions are made accurately, on budget and to suffice the needs of the hotel until the next order is made. They are also in charge of ensuring that the whole purchasing process stays on budget, from sourcing, to ordering and transporting of F&B materials.

Budgeting 130
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Pride of Britain Hotels appoints chairman

Boutique Hotel News

UK: Mark Chambers, group managing director of The Eden Hotel Collection, has been named chairman of Pride of Britain Hotels (PoB). The Eden Hotel Collection comprises The Arden Hotel inn Startford-upon-Avon, Mallory Court Hotel and Spa in Leamington, Brockencote Hall Hotel in Kidderminster, The Greenway Hotel and Spa in Cheltenham, and Bovey Castle in Devon. .

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Great! AI Can Generate All the Diaspora Food Writing Tropes

EATER

“I was one of the few kids who came from a family of immigrants and I often felt like my lunchbox was a glaring symbol of my difference,” writes the chatbot. | Tataya Kudo/Shutterstock. Whether it’s the stinky lunchbox moment or the cut-fruit-as-love food writing narrative, AI knows exactly which notes to hit As if there weren’t already enough “ stinky lunchbox ” stories in the canon of diaspora food writing, another argument in favor of putting that tired trope to rest: ChatGPT, an OpenAI chatb

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The Hux Hotel unveils new suite

Hotel Owner

The Hux Hotel in London’s Kensington high street has announced it has launched a new luxury suite as part of its offering. The brand-new suite is described as an “Epicurean haven” and sits high over Kensington and adjacent to the palace gardens. Named The Huxy One it features artwork and custom furnishings exclusively by multi-. award-winning Icelandic artist, Kristjana S.

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Banyan Investment Group Completes Sale of Holiday Inn Express Bluffton @ Hilton Head Area

Lodging Magazine

BLUFFTON, South Carolina—Banyan Investment Group (BIG) announced the completed sale of the 112-room Holiday Inn Express & Suites Bluffton @ Hilton Head Area in South Carolina, to Trishul Hospitality for an undisclosed price. The transaction generated a 24 percent IRR and a 3.3x equity multiple. “We purchased the Bluffton Holiday Inn Express & Suites back in 2014 with the idea that this South Carolina coastal submarket was poised for long-term growth,” said Samir Yajnik, principal […

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Northumberland businessman acquires The Ship Inn on Holy Island

Hotel Owner

The Ship Inn, a traditional coaching inn located in Marygate on Holy Island, has been purchased by Northumberland-based local businessman, Terry Maughan, for an undisclosed amount. . The Ship Inn, which was known as the Northumberland Arms until 1995, has been on Holy Island for several hundred years and is said to be perfectly located for visiting Lindisfarne Castle, the harbour and the priory. .

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3 ways to overcome leadership challenges in health care

SAS

What are the hallmarks of leadership? I have often asked myself this throughout my career journey as a technology leader. I place a high value on empathy, collaboration, passion and curiosity. In the health care industry that we all rely on, transformational leadership is a must. Few things about our [.]. 3 ways to overcome leadership challenges in health care was published on SAS Voices by Paula Henderson.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Shrewsbury hotel bomb threat ‘safely concluded’

Hotel Owner

A police cordon surrounding a Shrewsbury hotel has been lifted after a bomb threat “came safely to an end”. Following a call to police yesterday evening (8 December), a police cordon was put in place and properties were evacuated around The Lion Hotel in Wyle Cop. Officers said they took “precautionary action and measures” to evacuate the hotel, together with businesses and private properties in the immediate vicinity.

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Waldorf Astoria Chicago Completes Renovation

Guides: Lodging Magazine

CHICAGO — Waldorf Astoria Chicago completed a renovation across its property, which includes updates to the guestrooms and suites, the lobby, and the spa, as well as debuts a redesigned Presidential Suite and introduces an Astoria Suite. The renovation of the guestrooms and suites, lobby and Peacock Lounge, Bernard’s, and spa was executed by the KTGY Simeone Deary Design Group, which was responsible for the hotel’s original concept and design in 2009.

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Government commits to short-term holiday let registration

Hotel Owner

Prime Minister Rishi Sunak has confirmed that the government is committed to introducing a registration scheme for short-term holiday lets. Sunak stated at PMQs that he was committed to delivering a new ‘Tourist Accommodation Scheme’ that will ensure short-term lets have to register with local authorities and will monitor their impact on local communities.

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Avion Hospitality to manage Hyatt Regency Tulsa

Hotel Business

Avion Hospitality , a third-party hotel management company, has been awarded the management contract of the Hyatt Regency Tulsa. The 444-room hotel, owned by Argonaut Private Equity , is located in downtown Tulsa’s business and entertainment region. Amenities include a 24-hour gym, outdoor pool and 50 restaurants within walking distance. The hotel overlooks the gardens of the Williams Center Complex and is close to Tulsa International Airport.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Cloudbeds named a major player in the 2022 IDC MarketScape Worldwide Hospitality PMS Vendor Assessment

Hotel Owner

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, announced the company is positioned as a “Major Player” in the IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment (doc #US48098122, November 2022). The report evaluates the strength of vendors as innovation and efficiency partners as well as capabilities in integration and partnerships, user experience, innovation, data repor

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Seven Ways For Hotels To Prevent High Energy Costs

Revenue Hub

As prices soar across the globe, hoteliers must find ways to control hotel energy costs in order to stay competitive in a highly price-sensitive market. NB: This is an article from Mews. One of the most important things a hotel can do to counteract this price gouging is to find ways to purchase energy more competitively, relying on green energy when possible and more energy-efficient appliances.

Pricing 97
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Accurate Job Descriptions Remain Critical for ADA Compliance

Workforce Bulletin

Under the Americans with Disabilities Act (ADA), employers do not have to excuse an employee from performing an essential function of a job as a reasonable accommodation. Several courts have found that a job duty is an essential function where an employee performs it up to twenty percent of the time, particularly where the job description suggests that an employee must be able to perform it.

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How to Use a CRM to Reimagine Guest Recognition and Loyalty

Revenue Hub

Hotel operators take customer loyalty very seriously, but not every hotelier is in a position to provide a traditional guest loyalty program. NB: This is an article at SHR. These conventional programs require significant overhead to operate efficiently, from training hotel workers to offer and redeem points to maintaining the servers that collect guest information.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Energy costs seen as biggest challenge for European hotels

PhocusWire

The Booking.com European Accommodation Barometer 2022, carried out by Statista, reveals that 80% of hoteliers rate the energy crisis as their biggest concern across all 10 countries in the report.

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Google Hotel Ads – Everything You Need to Know

Revenue Hub

Where do most travelers begin planning their trips? Is it on Booking.com, Expedia or TripAdvisor? Not likely. Think about your own web activity. Most of us start our initial research for everything on Google. NB: This is an article from Net Affinity. Google has an unrivalled advantage when it comes to traffic: an estimated 4.5 billion searches are made per day on Google , accounting for 77% of the world’s total search traffic.

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IATA and Travalyst will align emission calculations

PhocusWire

IATA also says governments must do more to create incentives for the production of sustainable aviation fuel, because airlines are demonstrating the demand exists.

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NRN editors discuss the FAST Act, Dine Brands’ purchase of Fuzzy’s Taco Shop and the Uber Eats settlement

Nation's Restaurant News

Plus, hear from John Cywinski, president of Applebee’s Grill & Bar

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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STR: Overall U.S. Weekly Hotel Performance Strengthens

Lodging Magazine

HENDERSONVILLE, Tennessee—U.S. hotel performance came in higher than the previous week but showed weakened comparisons to 2019, according to STR’s latest data through December 3, 2022. U.S. Hotel Performance November 27-December 3, 2022 Percentage change from comparable week in 2019: Occupancy: 55.4 percent (down 7.7 percent) ADR: $141.71 (up 10.2 percent) RevPAR: $78.50 (up 1.7 percent) Among the Top 25 Markets, New Orleans reported the only occupancy increase over 2019 (up 1.1 percent to

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Break Siloes and Foster Synergies to Optimize Hotel Profits

Revfine

Hotels looking to optimize profits must break the silo mentality. They must align their teams and synchronize their knowledge. In this article, you'll learn how to break siloes and foster synergies to optimize hotel profits. Steps to Creating a Connected Commercial Organization The movement toward commercial revenue is a good start. Many hotels have brought.

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IHG opens Canada’s first avid hotel

Hotel Business

IHG Hotels & Resorts (IHG) has opened its first Canadian avid hotels property in Vaughan, Ontario. Operating under the ownership of PI Cap, the 119-room avid hotel Toronto – Vaughan Southwest is the first to open of four planned properties across Canada for IHG’s newest Essentials brand. “With more than 180 hotels currently open across the nation, and more than 40 in the pipeline, Canada remains one of IHG’s fastest-growing markets,” said Jonathan Lund, regional VP, Canada franchise performa

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AHLA Releases Statement on NLRB Proposed Regulations

Lodging Magazine

WASHINGTON D.C.—The American Hotel & Lodging Association opposed the National Labor Relations Board’s proposed regulations to establish a new “joint-employer standard” under the National Labor Relations Act in comments submitted to the board. AHLA President and CEO Chip Rogers released the following statement opposing the regulations: “If implemented, NLRB’s proposed ‘joint-employer’ rule would have a chilling effect on the hotel industry and the entire U.S. franchising model.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.